If you are used to visiting hotels in big cities with slick service then you'd better adjust your expectations before coming here ! This place is very relaxed.
On arrival I went to reception and stood there was 15 minutes but nobody came. It was only when I went round to the bar and I was told that guests usually check in there. I wish they'd had a sign on the reception to say that! My room was on the top floor and was quite spacious with a double bed and small couch. The bed was very comfy, although I did find it very warm being in at the top of the building. The bathroom is dated, but practical. I noted come mould around the shower fittings, which can easily be removed with a bit of bleach and an old toothbrush.
The bar staff and hotel staff ( actually I only saw 2 members of staff so I think this is family run) were friendly and laid back but not really very organised. At breakfast I was asked what I wanted and just asked for bacon and an egg. 20 or so minutes later the lady walked past my empty setting and then said ' Oh, dear, I gave your breakfast to somebody else'. Not great as there were only 2 other tables in the room ! I had to get off to work so I missed the breakfast in the end.
The hotel is in a lovely setting and there is a great pub garden. Good for holidays and exploring the local countryside but definitely not a business hotel.