I my partner and 2 children stayed here on the night of my sister in laws wedding 20/10. We had flown in from Spain especially for the occasion, so as you can imagine it was all a little bit of a mad rush.
The staff at the hotel came across very efficient and friendly and nothing seemed to be too much trouble, even charged my phone behind reception for me as I forgot my adaptor. My only slight complaint was I never received my early morning call for 06.00am the day I was leaving.
The food at the wedding reception was very good and served quickly; also the turnaround between service, reception and evening event was very quick and well organized.
Mt sister in law looked beautiful and everything seemed to go to plan which was the main thing to ensure her day was one to remember.
The rooms are large, clean and warm with tea and coffee facilities. The sofa bed the children had to sleep on was not very comfortable in my opinion, however my 9 year old did not complain.
The setting of the Craiglands is very nice and gives you that typical Yorkshire feeling and atmosphere, no matter what the weather is like.
I cannot understand some of the bad reviews on here with regards to staffing, decoration etc, like any business. You need the business to make improvements to the hotel, the more custom you have the better service and the more improvements that can be made. For the amount of guest I saw in the hotel in ratio to staff numbers – I believe worked very well.
Thank you Craiglands for a great day and stay and all the best to the team.
- Official Description (provided by the hotel):
- Craiglands Hotel has been welcoming people from across the globe for more than 150 years. This grand Victorian hotel remains the ideal place for business or pleasure, combining modern comforts and facilities with a warm, friendly welcome.Set in 6 acres of beautiful, landscaped grounds and woodland, Craiglands is just a short walk to the historic spa town of Ilkley and the famous Ilkley Moor, with easy access to Leeds/Bradford airport and major business centres. There are 62 guest rooms and excellent facilities to suit all your requirements - 7 conference and banqueting suites, the newly refurbished Brasserie1 Restaurant & adjoining bar with outside terrace to name but a few. For fine dining, banquets, conferences, large corporate events or just to get away from it all, you really must come to Craiglands! ... more less
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- Also Known As:
- Craiglands Hotel Ilkley
- The Craiglands Hotel Ilkley, Yorkshire