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“Everything we needed”

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Holiday Inn Salisbury Stonehenge
Ranked #1 of 3 Hotels in Amesbury
Certificate of Excellence
Reviewed 17 February 2014 via mobile

Convenient hotel for our trip to stonehenge, had all the things we needed for a pleasant stay-comfy bed, bathrobes, and a fab breakfast-I was full 'til dinner! Only quibble are no wifi in rooms and would've liked to have checked in an hour earlier, but overall a good stay.

Stayed: February 2014, travelled as a couple
Thank S-Rtraveller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcS441, General Manager at Holiday Inn Salisbury Stonehenge, responded to this reviewResponded 10 March 2014

Dear GaryMBR,

Thank you for taking the time to write such a warming review following your recent stay with us; I am delighted we created so many worthy points to note. I am lucky to manage a great team at the hotel who embrace the needs of our valued guests at all points of their stay.

From July I am delighted to say that Internet access in the hotel will be complimentary to all IHG Reward Club members, for those who are not members they can enrol at reception and start earning points in addition to have access to great high speed internet access with immediate effect.

I hope we will be able to welcome you back in the not too distant future.

Kind regards

Marc Solarz
Hotel Director

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489 - 495 of 914 reviews

Reviewed 12 February 2014

First stay at thislocation, very impressed. Met by friendly staff, and the hotel itself was very clean, tidy with fantastic contemporary styling. Check-in duly done in no time, room found to be tidy and spacious with good facilities.
A special mention for the Solstice Bar and Grill - superb venue, great food (my cajun chicken and dessert was excellent, well cooked/seasoned and presented well) - certainly a cut above some hotel restaurants I have visited recently.
Ample on-site parking, and the only slight dissapointment was no free WIFI in room, and had to use the comfy loungers in the bar. A minor quibble.
Recommended.

  • Stayed: February 2014, travelled on business
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Thank GaryMBR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResTeam, Public Relations Manager at Holiday Inn Salisbury Stonehenge, responded to this reviewResponded 17 February 2014

Thank you for taking the time to write your review. We are delighted with your excellent comments about our hotel and in particular the food in our award winning restaurant. We look forward to welcoming you again soon.

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Reviewed 10 February 2014

An excellent Holiday Inn. We were upgraded to an Exec Room on arrival which was great. It had all the facilities you could need - ironing board,iron,bathrobes,safe,minibar,hairdryer,Tea tray etc. It had panoramic windows and a lovely view of the praying man. We had a great flatscreen TV with sofa and a nice big,modern bathroom. The hot water did take a while to heat up but the bathroom was lovely.

This Holiday inn is situated in Solstice Park. There is also a Harvester pub, KFC & Pizza Hut. On the 19th Feb Mcdonalds and Costa Coffee open so there are alternatives to the Hotel food/bar on your doorstep. There is also a Co op at the Petrol station.

  • Stayed: January 2014, travelled as a couple
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1  Thank Beth502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResTeam, Public Relations Manager at Holiday Inn Salisbury Stonehenge, responded to this reviewResponded 17 February 2014

Thank you for taking the time to write your review. We are delighted that you enjoyed your stay with us and appreciated the room upgrade. There are many facilities in the local area including our award winning restaurant which we hope you will use next time you stay with us. We look forward to welcoming you back soon.

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Reviewed 8 February 2014

Don't arrive before 3 pm - the hotel wanted to charge me £20 to checkin 55 minutes early. I am a long standing Platinum member but this was disregarded. This is greedy madness - a charge of over £1 per 3 minutes room use. I stay at many Holiday Inns and never had this experience before. I could not see this information anywhere on the hotel website when booking but the staff showed if to me under frequently asked questions. Needless to say I will be not be staying here again, and not planning to dine in the restaurant or drink in the bar.
I protested about this but the receptionist would not compromise. Yet she offered me a full refund of an advance booking if I did not want to stay at the hotel because of this charge - prepared to be flexible here on something that is usually a complete no go. Knowing that a precedent has been set for a cancellation if you do not want to stay here due to this charge should enable you to cancel fairly easily at this hotel.
To me this shows that they are not too bothered for business and don’t understand what a full service Holiday Inn should offer, as part of the room rate and the sort of customer service that guests expect.

Room Tip: There is no pool or gym
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  • Stayed: February 2014, travelled on business
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3  Thank theairtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResTeam, Public Relations Manager at Holiday Inn Salisbury Stonehenge, responded to this reviewResponded 17 February 2014

Thank you for taking the time to write your review. We are sorry that you were disappointed with the early check in charges. The standard arrival time is 3pm however for those guests wishing to arrive outside of this time we provide an early arrival service which allows guests to check in from 12 noon . There is a small fee of £20 for this . For those guests not wishing to use this service we are happy to store their luggage .
We highly value our IHG members - offering a complimentary late check out service ,free internet and a range of offers presented at check in.
We do hope that you will reconsider staying with us in the future.

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Reviewed 7 February 2014

As two Australians on a fairly lengthy driving holiday in the UK we had been staying mainly in B&Bs and to be honest we ended up at this hotel because we hadn't found a B&B available but how glad we were to have found it!
Have to agree with most things other reviewers have been saying. The welcome was warm and friendly, the hotel was sparkling clean and the room was very comfortable.
We had dinner in the restaraunt and thoroughly enjoyed it and the breakfast was excellent - a very comprehensive buffet with a number of cook to order offerrings. Thank you for a very pleasant stay and on the basis of this good experience we subsequently stayed at another Holiday Inn in Winchester.

  • Stayed: October 2013, travelled as a couple
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Thank Barrymore23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResTeam, Public Relations Manager at Holiday Inn Salisbury Stonehenge, responded to this reviewResponded 17 February 2014

Thank you for taking the time to write your very positive room during your very busy schedule. We are delighted that you enjoyed your stay and enjoyed your meals in the restaurant also. We hope your experience with us has persuaded you to try other IHG properties on your travels. Enjoy your UK tour.

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Reviewed 2 February 2014

I have debated about reviewing this hotel. Not because I have anything negative to say about the place - quite the opposite! I almost don't want to let anyone else find out about this gem of a hotel and keep it to ourselves!! This would be very unfair to the hotel and their wonderful staff who looked after myself and my husband from the moment we arrived on Christmas Eve to when we left on Boxing Day. We have never been away for Christmas before and have to be honest that it was the price for the stay that attracted us at first when looking for somewhere to book. The value seemed amazing compared to most other hotels that we looked at and we were convinced that we might have made a mistake in booking as it seemed too good to be true. We need not have worried as the entire stay far exceeded our expectations. Although this is a very contemporary hotel, and it's modern exterior may not suit everyone, the genuine, old fashioned hospitality that you get when you walk in would be hard to match in many a boutique hotel. We cannot thank the staff enough for giving up their own Christmas break to look after us. They could not have done more for us. Thank you to you all.

Room Tip: Upgrade to an executive room - it's worth it!
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  • Stayed: December 2013, travelled as a couple
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Thank JayneHCalne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcS441, General Manager at Holiday Inn Salisbury Stonehenge, responded to this reviewResponded 4 February 2014

Dear JayneHCalne,

At the end of a long day, to click onto trip advisor and read your delightful review has truly made my day. I know that is not what it is all about but it really is a delight to learn that we sent you away with so happy memories of your Christmas with us. Until the next time....Thank you.

Best wishes

Marc Solarz
Hotel Director

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Reviewed 25 January 2014

This hotel is easy to find, plenty of parking and upon arrival we were upgraded to an executive room. Very spacious, nice toiletries, bathrobes and a tea tray with chocolate and biscuits. The breakfast was buffet style but you could have omelettes and poached eggs cooked to order. There is just once little point I would make and that is that there is no where to hang a ladies long evening dress so thus had to be laid on the bed the wardrobe is completely inadequate and would only accommodate a short length at best. If I was in the area again I would definitely stay here again. A great hotel at a great price.

Stayed: January 2014, travelled as a couple
Thank Sandra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcS441, General Manager at Holiday Inn Salisbury Stonehenge, responded to this reviewResponded 29 January 2014

Dear acctim,

I am delighted to read your inspirational feedback on the hotel, it is great when we able to achieve our guests high aspirations. I note your comment about the length of the wardrobe and noted in our Executive Rooms there is draw space which reduces the length of the drop. On this occasion our Standard and Superior category of rooms may have been more appropriate as they have full length drops which would have accommodated your requirement.

As a lady getting ready for a night out I hope you found our excellent lighting and amount of full size mirrors adequate to your requirements. On behalf of my team at the hotel we very much look forward to welcoming you back in the not too distant future.

Best wishes

Marc Solarz
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Salisbury Stonehenge

Address: Mid Summer Place | Solstice Park, Amesbury SP4 7SQ, England
Region: United Kingdom > England > Wiltshire > Amesbury
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Amesbury
Price Range: £80 - £124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Salisbury Stonehenge 4*
Number of rooms: 103
Official Description (provided by the hotel):
Discover the incredibly bold and stylish sophistication of the closest hotel accommodation to the mystical Stonehenge - Holiday Inn Salisbury-Stonehenge. Located on the A303 in the heart of picturesque Wiltshire, England, our contemporary Holiday Inn Salisbury hotel is easily accessible from the M3 motorway, London, the Midlands, and the West Country. Work, relax, and make the most of your stay in the modern, air-conditioned comfort of our well-appointed rooms and suites. Savour mouth-watering cuisine or unwind with casual cocktails in our AA Rosette award winning Solstice Bar & Grill restaurant. Enjoy a STARBUCKS coffee while making use of the free Wi-Fi in our lounge, ideal for informal business meetings or just catching up with friends. Experience easy access to the colourful landscape of sights and attractions dotting the English countryside. Whether you’re traveling for business or on holiday, you’ll enjoy the superb amenities and boutique-style services that set us apart from the usual Salisbury Stonehenge hotels. ... more   less 
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Also Known As:
Holiday Inn Salisbury Stonehenge Hotel Amesbury
Holiday Inn Amesbury
Salisbury Stonehenge Holiday Inn
Amesbury Holiday Inn
Holiday Inn Salisbury Stonehenge Amesbury, Wiltshire

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