Don’t stay here. This is by far the worst, dirtiest, scruffiest hotel I have ever had the misfortune to stay at, how it gets a 3* AA rating I do not know.
We arrived to book in to be told by Keith (the manager’s husband), that they didn’t take dogs at the hotel, he was extremely rude and aggressive. I showed him the booking and confirmation and explained I had rung to make sure there was a dog friendly room available as advertised on Laterooms. His wife June then arrived to take over and confirmed that we did indeed have a room, but oh how I wish we had not.
We were taken to a separate outbuilding that smelt damp and looked grubby and handed the keys. The room was awful.
If you wonder why there is only an outside picture of the hotel shown please look at the photos I have added - this is room 233. The carpet was filthy with all sorts of stains, the window frames were rotting, the bathroom was dirty with pubic hairs still in the bath and mismatched, dirty sanitaryware. Even the coffee cups were dirty and mismatched – at least there was a theme of sorts.
We decided to sleep in our clothes rather than get into the beds and thought maybe this was just their dog friendly rooms.
We were wrong, we spoke to two other guests who had paper peeling off their bedroom walls, dirty stained carpets and unpleasant smells in the rooms, when they turned on the bathroom taps the water smelt of sewage.
The rest of the interior of the building was just as bad with wallpaper peeling off, stained walls and floors and very tired and dirty paintwork.
The dining room had wooden floors and there was enough food in the cracks to feed a football team, plus the cutlery was predictably dirty.
We will not be staying again, ever.
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- Also Known As:
- Best Western Calne
- Calne Best Western
- The Lansdowne Hotel Calne, Wiltshire, UK