I don't normally write negative reviews but as I was not asked on check out how my stay was I am using this forum.
Check in - had to find someone at bar, no notice on reception to indicate this. However he was a very friendly helpful young man who showed us to our rooms and delivered an iron on request.
Check out - just took the keys and asked me nothing about my stay
Room - I had paid for a superior room which was OK. My room (202) was cold and the radiator behind the screen never came on. Room was at front and I was woken by cars at 0520. Bathroom seat was not fitted correctly and you had to hold it up with your hand! The shower pressure was so strong that I had a river flowing through the bathroom. We also had another superior room (212) where the church bells could be heard ringing all night!
Breakfast - OMG this was the worst. Hot food with no serving spoons/tongs, only white bread for toast (apparently brown was on its way but never appeared) which was not replenished very often, very poor choice of cereals, no yogurts, no fresh fruit, no pastries. Hot water for tea from a flask, no tea pot in site. At the time I was in the restaurant there were 3 tables full so it is no excuse. No staff to ask.
Bar - friendly young lad who also checked us in
I appreciate that the hotel is undergoing refurbishment of bedrooms and hopefully other areas in the future but I would avoid this hotel. There must be better choices in Calne.
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- Also Known As:
- Best Western Calne
- Calne Best Western
- The Lansdowne Hotel Calne, Wiltshire, UK