We have stayed here before 3 years ago and had really good stay that time. Both of us remembered the breakfast being amazing and staff freindly. We booked in the saturday night and we had a newly refurbed room good size as we had a travel cot with us. On the Sunday we went to breakfast! Well it wasn't how we remembered self service buffet style. The girl working didn't really seem to know how to seat people or let them know what to do and the guy topping up was not on it at all. The eggs were rubber and he couldn't keep up with the demand. I work in customer service and the staff seemed like they had had a good night out the night before and had no interaction with customers we were really disapointed as we had told our family how it had been last time. BUT on Monday morning when we came down for breakfast it was a whole different story. House keeping staff friendly and chatty, Receptionist met us toke our breakfast order at the table, food came out looking fantastic freshly cooked and just the right amount. This was the lansdowne we had been to 3 years before. So my recomendation is to stay mid week as when we ask why it was so different they couldn't answer and the only thing I can say is it was they staff.
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- Also Known As:
- Best Western Calne
- Calne Best Western
- The Lansdowne Hotel Calne, Wiltshire, UK