I visited the restaurant recently for Sunday lunch to celebrate my Parents Wedding Anniversary. The location is really good as the hotel grounds are quite extensive and picturesque. Also, the decor in the restaurant and bar area is of a high standard. With that in mind, the expectation of good service was there but was unfortunately not the case. The service was poor and very slow. The waitresses had simply not been trained enough to do a proper job. One example was the offering of bread rolls. Although there was a choice, the waitress just put one on each plate, not asking which one we would like. She did this by using a large spoon and then her thumb on top of the roll! Hardly silver service. They had almost run out of beef as it had been sold in the Brasserie next door so there was not enough for the amount of people who wanted it in our party. We complained in the end to the Duty Manager and the bill was reduced by 50%. Unfortunately, this experience has put us off going again. There are plenty more good restaurants around that offer a much better service. This is a shame though as the food was very good.
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