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“Wonderful staff.” 5 of 5 bubbles
Review of BEST WESTERN Mayfield House Hotel

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BEST WESTERN Mayfield House Hotel
Ranked #1 of 1 Hotels in Crudwell
Certificate of Excellence
GreenLeadersSilver level
Norwich, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderful staff.”
5 of 5 bubbles Reviewed 2 July 2014

Great couple of days. Hotel comfy, could do with air conditioning, but fan provided which was a great help. Staff wonderful, helpful, pleasant and seemingly local.. Breakfast excellent and free car parking a real bonus. Would highly recommend.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Norbertflo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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603 reviews from our community

Traveller rating
    322
    191
    55
    26
    9
See reviews for
87
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (153)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 29 June 2014 via mobile

Great room, upgraded to one of the best rooms, the bed was huge and very comfortable The staff were great and very helpful. The hotel food is excellent, we throughly enjoyed the breakfasts & evening meals, not to mention the cream tea served in the garden. I wouldn't hesitate in staying here again.

Stayed June 2014
Helpful?
Thank Nigel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cornwall
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 28 June 2014

We stayed here for 2 nights for a family wedding. The service we received was impeccable especially as we had a few requests at late notice. We needed a fridge in our room for our sons medication which we forgot to mention when we booked. The hotel ensured we had one, no questions asked nor did they mention the 24hrs notice we had given them! They were very accommodating. We were welcomed, even though we arrived late, we had parking near our room, which was very comfortable.
The food is delicious, again excellent waiting staff service who were friendly, child friendly and helpful! They even had soya milk!
Would def stay here and best western hotel again!
Thank you very much!!!

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Webbkgfdfg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 28 June 2014

Stayed here for a friends wedding at The Rectory. We stayed in the little cottage it was beautiful. Staff could not do enough one of our party forgot his belt. I went up to reception and asked if anyone had left one behind from a previous stay. The young lad on reception took his own belt off and let him use it. That is excellent customer service. Breakfast was amazing just what you need after a night drinking. Staff very helpful even phoned The Rectory to let us know reception was closing so could we go and collect our keys. Can't wait to stay here again.

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maryjane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorset
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 27 June 2014

The hotel is on a noisy main road but go there for the food! This is not a purpose built modern place. It is old and curious but all the better for it. Not too far from the motorway if you are in the middle of a trip.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western GB

Helpful?
1 Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South London
Level Contributor
90 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed 26 June 2014

After the initial confusion over rooms on checking in our experience here was quite positive. Lovely setting some road noise but very quiet otherwise. We had upgraded to a superior room as it had a super king bed (very comfortable) The room was fine as was the bathroom although the shower was over the bath and the water pressure was very feeble which we did inform reception about and the hot water from the sink was so hot as to be dangerous!

We were with a large group and some of the rooms had size issues especially if you are tall! and other problems with showers.

Dinner was ok and there was a different vegetarian option each night.
Breakfast was a fairly good spread and the veggie breakfast was unusually tasty. It would be good to have home made jams etc rather than the small standard catering jars especially being close to the Farmers Market!

The garden area was lovely with chairs and tables although our room did overlook this area so could be a bit noisy in the evening.

Good wifi connection.

Room Tip: upgrade if you can
See more room tips
  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank hawkeye9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Mayfield House Hotel

Property: BEST WESTERN Mayfield House Hotel
Address: 17 M4, Exit | The Street, Crudwell SN16 9EW, England (Formerly Mayfield House Hotel)
Region: United Kingdom > England > Cotswolds > Crudwell
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Crudwell
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN Mayfield House Hotel 3*
Number of rooms: 28
Official Description (provided by the hotel):
Welcome to our small family run Cotswold hotel set amidst beautiful countryside in the South Cotswolds, just 10 minutes from the M4 and so easily accessible. It’s the perfect spot to relax, unwind and explore... we're in the Tetbury, Malmesbury, Cirencester triangle! We offer 28 3 star en-suite rooms including Family, Disabled and Dog Friendly accommodation. Our AA Rosette restaurant serves beautifully cooked, locally sourced fare - a comfortable lounge & bar serves wines from Tetbury and Bath and real ale from Uley complimenting the offer in a warm, friendly and service-orientated environment. Assessed by Visit Britain gaining Walkers, Cyclists, Pets and Families Welcome, Breakfast Award and Disability level 1 and 2 for Disabled friendly rooms. Our hotel has been awarded a Green Tourism SILVER award reflecting our commitment to these Glorious Cotswolds!! A great location for exploring the delights of the ancient towns of Malmesbury and Royal Tetbury and the National Arboretum at Westonbirt and the glorious South Cotswold's area. ... more   less 
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Also Known As:
Best Western Malmesbury
Best Western Mayfield Hotel
Best Western Crudwell
Crudwell Best Western
BEST WESTERN Mayfield House Hotel Crudwell, Wiltshire

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