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“Nice overnight stay”
Review of Rectory Hotel

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Rectory Hotel
Ranked #1 of 2 Crudwell B&B and Inns
bristol
Level 5 Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Nice overnight stay”
Reviewed 23 February 2014

When we booked, we were told it was dog friendly, however the rules were not clear. This led to an embarrassing incident at breakfast when we were told to exit out dog from the room. Yes, we could have asked, but no one explained that the dining room was off limits for our dog. In other hotels that are dog friendly they are allowed in our experience. If we would have known we could have taken breakfast at separate times, minimising our family's embarrassment in front of other guests. This took away from the experience and relaxed feel. However, on the Friday, the staff then were welcoming and inviting, hence the change of staff and lack of communication could be to fault? Additionally, after my lovely back massage from an outside source (much needed and relished) the staff didn't come to retrieve the massage table, enabling me to take it down and put against the wall so that we could walk in the room. Finally, the last negative comment was that we ordered a Telegraph, however never received but did pay for.

Positively, the hotel and the grounds are beautiful in the exquisite beauty of the Cotswolds. The Potting Shed that is owned by the hotel provided us with a great dinner and great service to boot. This experience was very positive, and outside of the US in my opinion the best clam chowder. The bed was very comfortable and the room fitting to the boutique style. The breakfast rivals experiences at other very nice hotels and the black pudding was lovely. Overall it was a lovely stay. I would love to know where to source the door handle, gorgeous. x

Room Tip: they have cots for young children, which was a great help for our small family.
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nanbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
LondonWAM
Level 4 Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 February 2014

My wife and I stayed one Saturday night in mid-February 2014. Previous reviewers have described it as "shabby chic" and we would agree, mainly due to worn stair carpet and a couple of chairs in the main lounge although it is a spotlessly clean establishment and sited in very pleasing and tidy grounds. All staff were particularly attentive and a log fire in the lounge completed a welcoming ambience.

Our room was light, bright and warm with a very comfortable Queen size bed (two single divans bolted together) and flat screen TV. The tea and coffee making facility was a communal affair outside the room on a table on the landing. I did not encounter other guests (or George Clooney) when I used it but the posh coffee-making machine makes a hell of a din if you occupied the nearest room!

Unfortunately, the hot water to our shower failed during our stay and was overcome by being given the key to another room nearby that was not occupied and it proved to be a satisfactory solution.

Without question, the highlight was dinner in the main dining room which was outstanding in its quality and presentation. A hearty breakfast in the morning was just as expected and when checking out, a very creditable discount was given (without asking) for the inconvenience of having no hot water in the shower and which was very much appreciated.

All in all a very pleasant stay and is recommended.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LondonWam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 January 2014

21 adults plus children and dogs spent a brilliant 2 days at the Rectory. Charlie and the team really went out of their way to make our stay perfect in all respects and showed flexibility and admirable patience to accommodate our requests. Errant canine behavior and some exuberant NYE revelry were all dealt with patiently and with a smile. The staff are truly excellent as was the food both at breakfast and dinner.
yes it could be described as "shabby chic"as previous reviewers have said but look past the odd carpet stain and this is a gem of a hotel. The Potting shed pub across the road is a big bonus too.

Room Tip: ask for a first floor room if you are tall
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ed H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRectoryHotel, General Manager at Rectory Hotel, responded to this review, 7 January 2014
Dear Ed,

Thank you for taking the time to write a review.

We absolutely loved looking after all of you, especially the crazy canines!

Hope to see you all again soon.
Jenna Tomblin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
Reviewed 19 November 2013 via mobile

Venue used for our wedding with great success. All arrangements, food, service, staff and accommodation were 1st class. All our guests agreed!

The management are flexible and show a willingness to make sure every aspect is well delivered. Due to the nature of the property it honest felt like we had hired a private house rather than a hotel which made everybody feel relaxed and welcome.

Charlie the events manager is very focused and a true professional.

Stayed November 2013, travelled with friends
Helpful?
Thank Daniel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 November 2013

I recently stayed at The Rectory Hotel, but having seen the glowing review in Stylist magazine I would like to point the other side of the story.

The whole grounds and hotel are really lovely, peaceful and tranquil and it is the perfect weekend escape from London. Rooms are spacious, bright and airy, but that is only half of it. The whole place has a bit of a ‘shabby-chic’ feel, but this is clearly not 100% intentional. The ‘distressed’ chair in the corner of our room was ready for the skip, and when I sat in it my bottom all but touched the floor, the complimentary toiletries in the bathroom were half used and had not been replenished or replaced before our arrival and the whole room needed a lick of paint. The wardrobe smelt strongly of damp so we could not use it and in the bathroom there had clearly been previous toilet roll holders/mirrors/shelves in place which have since been replaced/removed but they have not bothered to paint over the old paint/outlines/scuff marks where the previous objects once were.

It could be really lovely, but it is missing that finishing touch, all over.

Despite all of the above, it was a pleasant stay. A perfect night’s sleep (even with the windows open – although the gravel driveway was noisy there were no other sounds all night) in an exceptionally comfy bed, staff are friendly and helpful and the food really was superb.

It is a relaxing and serene getaway but falls below the standards I would expect when paying those nightly rates

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MrsRibbons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bognor Regis, United Kingdom
Level 4 Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 9 November 2013 via mobile

Shabby chic is the best way to describe this hotel which l liked; it suited the building. However, I wasn't impressed with the dirty marks on the bedroom carpet or the tear on the step going out of our room. Bed was very comfortable,good room overall, except for a television that only had limited programmes. Having the shower over the bath would cause a problem for short or disabled guests because the bath is very deep and is quite a step down on to the floor. I'm 5'8 & fit and I found it precarious. Didn't like the coffee situated on the landing, l fully agree with previous comments on this. Our evening meals were excellent and couldn't fault the food, a good choice for breakfast which was well presented. Our first breakfast was how ever not a quite restful affair due to some outside people arriving and setting up for some meeting in a room off the restaurant which meant they were marching backwards and forwards through the actual breakfast room. I appreciate they have to let out rooms to outside business but it shouldn't be at the detriment of the residents. The staff were welcoming and friendly but didn't seem very experienced in service. We did overall enjoy our stay but felt it wasn't worth the full asking price. Having travelled round the world we have experienced better.

Stayed November 2013, travelled as a couple
Helpful?
1 Thank Tigger230749
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malmesbury, United Kingdom
Level 5 Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 October 2013

I have just organised a birthday celebration for my daughter at The Rectory. I cannot praise the staff enough! They were incredibly helpful in helping me sort out the evening, were most accommodating with dietary needs and the service was fabulous. So pleased with the evening. Thank you!

  • Stayed October 2013, travelled with family
    • Value
    • Service
Helpful?
Thank UMillsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRectoryHotel, General Manager at Rectory Hotel, responded to this review, 6 November 2013
Hello,

Thank you so much for taking the time to write a review.

We are very pleased that your daughter enjoyed her special birthday dinner and hope to welcome you all back in the near future.

Kind regards
Jenna Tomblin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rectory Hotel

Property: Rectory Hotel
Address: Crudwell SN16 9EP, England
Region: United Kingdom > England > Cotswolds > Crudwell
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Crudwell
Hotel Class:3 star — Rectory Hotel 3*
Number of rooms: 15
Also Known As:
Rectory Hotel Crudwell, Wiltshire

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