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“Excellent Value”

The Castle Hotel Restaurant
Ranked #62 of 80 Restaurants in Devizes
More restaurant details
Restaurant details
Dining options: Reservations
Description: Traditional English favourites freshly prepared and delivered with care. We will be very happy to meet any special dietary requirements. Our lounge bar offers a choice of real ales from the local brewery and some lovely wines to be enjoyed next to one of our open fires. We also have a separate restaurant, great for an intimate dinner for two or a group or family gathering. We're happy to cater for family occasions, corporate events and formal dinners or buffets.
Gloucester, United Kingdom
Level Contributor
53 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“Excellent Value”
Reviewed 30 May 2014

Took advantage of the steak Wednesday and was not disappointed; choice of steak, tuna, pork or Kangaroo. Two for twenty quid, sauce extra, although trimmings come with the meal.
Cooked to perfection. My friend tried the Kangaroo and really enjoyed it.
Good wine and excellent service, although we were informed of a wait when we arrived as there were two large tables in.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Russ W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CathedralHotel, Owner at The Castle Hotel Restaurant, responded to this review, 9 June 2014
Dear Russ

Thanks for coming to the Castle Hotel, I'm glad that you enjoyed our Steak Night. I'll pass your feedback onto the team.

We hope to see you again soon.

Kind Regards
Gary Morse
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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99 reviews from our community

Visitor rating
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Rating summary
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    Atmosphere
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Any
English first
swindon
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Excellent”
Reviewed 28 May 2014

Went for a bite to eat and had the most delightful fish and chips batter light and airy chips excellent. Presentation good

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Evie030660
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CathedralHotel, Owner at The Castle Hotel Restaurant, responded to this review, 9 June 2014
Dear Evie

Thank you for choosing the Castle Hotel for dinner, I'm absolutely delighted that you enjoyed your fish and chips. The batter is made with locally brewed 6X, which I believe gives a really special taste.

I'll pass your kind words on to the kitchen team, they will get a great boost from your compliments.

Thanks again!

Gary Morse
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
43 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Unhelpful”
Reviewed 5 May 2014

We booked for a Sunday roast here for 6 people at 1.30 but were told the restaurant was full ,so would we eat in the bar? No problem we said . However when we arrived , we could see the restaurant was not full , but didn't mind, sat down to be told the beef was finished, which we did mind! There was pork or gammon left......not a choice then! And on inspection there hardly looked enough for 6 , the vegetables looked tired and the yorkies cold. We asked if we could have steak , yes but for £13 and with the tired veg. The staff could not have cared less. It's not as if this was 4 in the afternoon ! We left , went down the road to the Crown , had an excellent meal for the same price £8.95 , lovely atmosphere , nicer decor and helpful staff.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Lynda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CathedralHotel, Owner at The Castle Hotel Restaurant, responded to this review, 7 May 2014
Dear Lynda

Please accept my full apologies for your less than satisfactory visit on Sunday. I'm very disappointed that we have not put the situation right for you and that we did not do enough for you and your party on the day.

Having run out of beef on the Carvery at 2pm, we should indeed have offered a suitable and acceptable alternative. Please accept my full apology. We have as a result, fully briefed all staff and reminded them of our commitment to all of our customers, to make their visit comfortable and enjoyable.

Our General Manager, John will attempt to contact you personally, in order to offer the apology on a more personal level. Once again, I'm sorry that on this occasion, we fell short of our own standards.

Kind Regards
Gary Morse
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Devizes, United Kingdom
2 reviews
“Mothering sunday carvery...Wow”
Reviewed 31 March 2014 via mobile

We had booked a table of 7 to eat here for mothers day, we had previously been here and we loved the food and atmosphere a sunday brings, a lovelly touch to have a carvery in devizes. We were taken to our table by lovelly and warming staff who greated us with a smile after having our drinks order and food order taken we decided to have a carvery where it is hand carved by the polite and handsom chef, i had a medium and had lamb and gammon which was cooked so beautifully, it really did wet my taste buds, i also brought my grandmother along for the occasion and the chef cut her meat into smaller pieces as she is 92. We will deffinately be back and having food here again. Great staff, great atmospher wonderfull food. Thank you Castle hotel.

Helpful?
Thank abbigale91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CathedralHotel, Owner at The Castle Hotel Restaurant, responded to this review, 24 April 2014
Dear Abbigale

Thank you for visiting the Castle on such a special occasion. I'm so pleased that your family had such a nice time. Your kind words are a great boost to everyone at the hotel.

We hope that we will see you again soon.

Kind Regards
Gary Morse
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Royal Wootton Bassett, United Kingdom
Level Contributor
98 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
“One of the best places to eat that I know of.”
Reviewed 9 March 2014

We headed for The Castle Hotel because we'd just walked the famous Caen Hill Locks and had previously had a delicious Sunday roast there (and this day was also Sunday!). The staff apologised that the Sunday Road had been cleared away, but that if we liked, they could make us a roast dinner anyway, with either one or a selection of the carvery meats. We readily agreed to this superb compromise. When the food arrived, it was on large plates, accompanied by a selection of vegetables, jugs of gravy, and a side of cauliflower cheese. We had seen some very spectacular ice cream desserts going past as we waited, but by the time we'd finished the roast dinner, there was no way we could force ice cream down as well. The meat was beautifully cooked, the vegetables were tasty and obviously cooked from fresh, and to top it all, they had Stowfords Press cider to wash it down with. For three people, we paid about £40 including a round of drinks. To top it all, the restaurant area was well presented (the wall behind us had a set of old Encyclopedia Britannica in a book case) and it was spacious (no knocking into other tables trying to get in and out), The one thing that would have made it perfect would be slightly thicker table napkins; but that's a nit pick. I'm eating here again - and soon!

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank JanGeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CathedralHotel, Owner at The Castle Hotel Restaurant, responded to this review, 22 March 2014
Dear Jan

Thank you so much for a fantastic review. Such feedback gives a real boost and encouragement to staff and management, who work tirelessly to make our customers happy.

We're all delighted that you had such a great meal and we look forward to seeing you again very soon.

Thank you again.

Gary Morse
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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