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“Leaking tap, burnt toast and overpriced”
Review of The Black Swan

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The Black Swan
Ranked #5 of 5 Hotels in Devizes
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Leaking tap, burnt toast and overpriced”
Reviewed 4 July 2014

In 16 weeks of travel throughout UK and Germany, this hotel was the worst value for money place we stayed in. On arrival, the money was paid up front, unfortunately before we had checked out tge state of the room. While it was spacious, the decor and fittings were drab and boring. What was really annoying and bad was the leaking tap in tge bathroom, which the first night caused a flooded floor. The shower water didn't drain away adding to the flood. When we mentioned this, the staff said it would be fixed. While the shower did drain away, the tap dripped for the next 2 days. This added to the noise from the smokers under our window, who talked for hours at night. The burnt toast and poor selection at breakfast was not good value, either. A room price of over 100 quid a night made this choice bad value for money. The only redeeming feature is its location. Devizes is a great place but look else where for a place to stay. We saw other much nicer places.

Room Tip: Go to another place in Devizes
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  • Stayed July 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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299 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
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English first
Newport, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 June 2014

I stayed 2-3 weeks ago I found the food very poor and quality was only fit for animals, the rooms had broken lights and glass on the floor. (PLEASE ONLY STAY HERE IF THE HOSTELS ARE CLOSED) what a rip off I'm surprised the management get away with what they do!!!! However the brewery trip was an excellent day out and would recommend to everyone!!!! 07919 581626 for anyone to contact about this!!!

Room Tip: Go elsewhere!!
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  • Stayed May 2014, travelled solo
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Helpful?
2 Thank davec6662014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Devizes hotels

east anglia
Level 5 Contributor
75 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 17 June 2014

We struggled to find a last minute booking on the return trip from Cornwall to London for 4 adults and a dog. This was all we could find and so my expectations were low. However this was a very pleasant friendly place to stay. The rooms were spotless and there was plenty of hot water. We ate in the bar, and the food was very good, we had lamb or pork shank between us. We all slept well in the comfortable beds. There was a large cooked breakfast available in the morning. There were two other dogs there as well as our one. Admittedly the place is rather worn and tired and perhaps needs some refurb, also the stairs are very steep, but overall it was a quirky old inn and so had plenty of character. It is the middle of the town so had easy access to other places and to the canal nearby. We enjoyed our stay and would definitely go back.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank waverer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kings Langley, United Kingdom
Level 3 Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 May 2014

Friendly very helpful staff and comfortable rooms, really nice food all meant that we had a very pleasant stay, extremely relaxing. Everything was very clean. The route into the car park is somewhat challenging - but adds to the charm of the place.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Horace_Bismire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porthleven, United Kingdom
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 May 2014 via mobile

This is a 15th century pub with about 10 rooms. The breakfast is freshly cooked, plentiful and cooked quickly. There is plenty of coffe, tea and juices and a great welcome. The room we had was an ensuite double and was excellent value. The bathroom is large and the shower is hot and powerful! Lots of towels, very clean - and the most comfortable bed I have slept in for a long time! The pub is central for shops etc. we were there for a wedding at St. John's church and that was a 5 minute walk away. With free parking as well, the black swan was great value and everything could have wanted for our visit.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Russell H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 7 May 2014 via mobile

Loved my stay here, the staff are lovely, very welcoming & nothing is too much trouble.
The room was lovely & the bed was so comfy. The shower was better than a power shower!
Food here is gorgeous too.
Fab hotel & will definitely be returning :)

Stayed May 2014, travelled with friends
Helpful?
Thank Dereta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leicester
1 review
Reviewed 5 May 2014

We bought a great deal from Wowcher and were worried after reading some of the reviews however we found the hotel to be very clean and great value for money. The food was excellent and the landlord and staff very friendly and helpful. We came here with friends (part of the group of 8 already reviewed by BarnesLeicester) and had a great time. And even though we were a little rowdy at times the landlord/staff did not bat an eyelid. Would definitely go again.

Room Tip: Room 6 - good size room with a comfortable bed - on the same floor at room 4!!
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  • Stayed April 2014, travelled with friends
    • Value
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    • Service
Helpful?
Thank HelenBradshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Black Swan

Property: The Black Swan
Address: 25-26 Market Place, Devizes SN10 1JQ, England
Region: United Kingdom > England > Wiltshire > Devizes
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #5 of 5 Hotels in Devizes
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — The Black Swan 3.5*
Number of rooms: 12
Official Description (provided by the hotel):
The Black Swan Hotel in Devizes is an eighteenth century coaching inn and is a popular pub with 12 letting rooms. The ground floor, first floor function room and many of the rooms are decorated with antiques, most which are for sale. The candle lit large bar area has three open fires to provide a warm welcome. There is usually live music every Friday and/or Saturday night. The team of young, enthusiastic chefs provide breakfast, lunch and evening meals (except Sunday evening) The menu changes daily and all meals are cooked fresh in our kitchen. ... more   less 
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Also Known As:
The Black Swan Hotel Devizes
Black Swan Devizes
Black Swan Hotel Devizes
The Black Swan Devizes, Wiltshire

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