We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Emma Cummings
Cheddington, United Kingdom

The perfect place to celebrate

Review of Whatley Manor
5.0 of 5 bubblesReviewed 25 Mar 2024
An incredible nights stay at Whatley Manor for my husbands 40th. From the moment you walk in they cannot do enough for you, the staff are all welcoming and friendly, making you feel immediately at home. The spa is one of the best I have been to, never feeling too busy and a very relaxing experience with great facilities. We booked the Starry Night offer which included The Dining Room tasting menu which was so amazing it deserves its own review, as well as a bottle of delicious sparkling wine in our incredibly comfortable room. We didn't have much time to explore the grounds, but what we did see was beautiful and we would love to visit again in the summer months to make the most of these. Overall, Whatley Manor is a very special place to enjoy a celebration!
Date of stay: March 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rachel Biddle, Guest Services / Front Office at Whatley Manor, responded to this review
Responded 25 Mar 2024
Dear Emma,

Thank you for the time you have taken to give this fabulous online review. It is always great to hear our guests enjoyed their stay with us.

We are very happy you chose our hotel to celebrate a special birthday.

We thank you sincerely for choosing Whatley Manor Hotel & Spa and we hope to welcome you back soon.

Best wishes
Rachel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
    1.6 miles from Whatley Manor
    Free Wifi
    Free parking
    Get rewarded with One Key
    • Booking.com
    • ZenHotels.com
      £196
    • Hotels.com
    2.1 miles from Whatley Manor
    Free Wifi
    Free parking
    • Expedia.com
    • ZenHotels.com
      £113
    • Hotels.com
    2.2 miles from Whatley Manor
    Free parking
    Restaurant
    Get rewarded with One Key
    • Hotels.com
    • ZenHotels.com
      £169
    • Official Site
    3.7 miles from Whatley Manor
    Free Wifi
    Free parking
    The Snooty Fox Hotel
    Get rewarded with One Key
    • Booking.com
    • ZenHotels.com
      £107
    • Hotels.com
    3.7 miles from Whatley Manor
    Free Wifi
    Restaurant
    Get rewarded with One Key
    • Booking.com
    • ZenHotels.com
      £83
    • Hotels.com
    3.7 miles from Whatley Manor
    Free Wifi
    Restaurant
    Double room at Keno Lodge
    Contact accommodation for availability.
    8.3 miles from Whatley Manor
    Free Wifi
    Free parking
    7.2 miles from Whatley Manor
    Free Wifi
    Free parking
    Get rewarded with One Key
    • Hotels.com
    • Booking.com
    • Priceline
    0.0 miles from Whatley Manor
    Free Wifi
    Free parking
    View more hotels in Easton Grey
    Reviews (1,283)
    Filter reviews
    1,283 results
    Traveller rating
    1,011
    175
    54
    34
    9
    Traveller type
    Time of year
    LanguageAll languages
    More languages
    Traveller rating
    1,011
    175
    54
    34
    9
    Show reviews that mention
    All reviews tasting menu dining room afternoon tea the general manager michelin star worth every penny attention to detail stunning hotel dining experience before dinner superior room special treat relaxing break sandwiches service charge main restaurant from start to finish
    Selected filters
    Filter
    Updating list...
    11 - 16 of 1,283 reviews
    Reviewed 5 March 2024

    We arrived down the most beautiful driveway and entrance to a very warm welcome Michael the manager ! Very pleasant man our room was ready and we was taken straight away we had our dog with us who was given toys , towel, bed and Bowls for his stay ! The room was truly amazing so Beautiful with a large outside area which was great for the dog ! This hotel is the most cleanest hotel we have ever stayed in , superb housekeeping wow 😮 ! We had a lovely light lunch and spent some time in the spa ! Until our last wonderful Mitchelling star restaurant ! Every detail by the staff chefs is excellent 👍 the hotel its self is such a beautiful place I was truly overwhelmed by our whole experience! On Sunday we had a treatment Georgia you have a wonderful smile and very inviting personality and a fantastic massage ! I do agree that the drinks are a little pricey but this hotel is five star luxury and that’s what you are paying for
    I can one hundred per cent we had the most amazing time and will definitely return !
    So a huge thank you to everyone who works there the hotel has a great team of people so keep you the fabulous hospitality and hard work that you all put in thank you thank you for some very happy guests and dog too 😘 xxx

    Date of stay: March 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    1  Thank Bernadette D
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Oliver Harris, Guest Services / Front Office at Whatley Manor, responded to this reviewResponded 12 March 2024

    Good evening Bernadette,

    Thank you so much for your kind review of your stay and spa experience, we are glad that the doggies found it fun too! We do pride ourselves on our cleanliness here at the hotel, simply the best its ever been with the most amazing housekeeping team and leader! We are so glad that you will return to us and look forward to welcoming you back when the time does come!

    With warmest regards,

    Oliver H (Hotel Operations Manager)

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 2 March 2024

    A very special birthday stay was organised by my other half. An impressive sweeping driveway leads to a beautiful house. A warm welcome on arrival and shown to our room (number 9) The hotel had kindly left a card and a cupcake for my birthday.

    The bedroom was lovely, traditional style, a nice big comfortable bed and good bedding. The lounge area was comfortable. The lounge and bedroom were cold on arrival but we soon worked out how the radiators work.

    The bathroom was nice enough, nice Molton Brown toiletries. We had two towelling robes but no slippers which was a shame.

    All in all a lovely room. The room was nice and quiet and we enjoyed using the lounge area. Everywhere was clean.

    The breakfast in the main restaurant was really nice, a nice choice and vegetarians get their own menu which is a nice gesture. The avocado on toast was delicious.

    The evening meal in the main restaurant was enjoyable. Again, a good vegetarian selection. Portions are small and beautifully presented, but surprisingly filling (although that might be due to the piles of sourdough bread and creamy butter that we ordered over and over again, delicious!). Service was efficient and friendly.

    There was a private event, I think it was a wedding, taking place in the hotel. The guests of the wedding congregated for drinks and nibbles at the bottom of the staircase from our bedroom. We wanted to go to the spa in our bathrobes for the full spa experience but because of the wedding guests enjoying their champagne at the bottom of our staircase, we didnt think it was appropriate to walk through the wedding guests in our bathrobes so we had to go to the spa in our clothes and change there which was a shame.

    Speaking of the spa, we had 3 lovely treatments. A full body massage and a facial and back massage combo. (I would like to mention our therapist's names on here as they were very good, but unfortunately they didnt introduce themselves with a name, they just got on with the treatment which thankfully was a really nice spa treatment).

    With the 2 nights stay in a very nice room, a pricy dinner on just one evening, £16 gin and tonics, a £50 bottle of wine and a few treatments in the spa, our bill was hefty, as you would expect for a place like this. But THEN when we checked out, they had added a 10% service charge on the whole bill, even including the accommodation! That made it a £125 service charge which is ridiculous! We have NEVER had a service charge added to a hotel bill before to include a charge for staying in a room, and we have stayed in 5* star hotels all around the world. Surely the accomodation charge doesn't require a service charge? We understand that food, drinks and spa treatments would have a service charge, but the accommodation? That left a bitter taste in our mouth having had a nice stay.

    We gave it a go for a special birthday and we will tick it off our list. All in all, a nice traditional hotel, pleasant staff, nice food, good spa treatments.

    Date of stay: February 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    1  Thank RealFoodieGirl
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Oliver Harris, Guest Services / Front Office at Whatley Manor, responded to this reviewResponded 12 March 2024

    Good evening,

    Firstly May I thank you for your in depth positive review of your stay with us. We are glad you liked your little birthday treat, and enjoyed your bedroom, room 9 certainly is a smashing suite! We do pride ourselves on our service and efficiency so we are pleased to hear that this was recognised. It is great to hear that your spa experience, once you arrived there was good, I am just sorry that you felt that you had to go in your clothes rather than robes. You are always ore than welcome to come down in your robes in the public areas. Regarding the service charge, this has been something that we have done for many years now and I hope that you can understand that this is a completely discretionary charge, which can always be removed if requested. Thank you once again for your feedback and we hope to see you again soon.

    With warmest regards,

    Oliver H (Hotel Operations Manager)

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 29 February 2024

    As you drive up the gates open and you are impressed before you get in the door. We were given amazing suite and it was our birthday and they were kind enough to give us champagne and a birthday cake with a candle. Everywhere was clean. The room we had a fridge, coffee machine and TV in sitting room and bedroom. Bathrobes and slippers.
    Beds were comfortable
    Had a safe too
    Then the spa is amazing
    We were showed around
    Lots of special touches in this hotel
    Massage I had was amazing
    The gym is great
    They don't try and sell you anything which is great.
    Dyson hair dryers in changing room
    We had a buffet dinner included and was amazed wine was included too.
    The staff were lovely
    I can't rate this hotel high enough
    I have been to several 5 star hotels but this one was great in every way.
    They clean your shoes
    Park your car
    Help you in any way they can
    I will definitely come back

    Room tip: Take advantage of what they offer
    Date of stay: February 2024
    • Trip type: Travelled with friends
      • Value
      • Location
      • Service
    Thank smpc2
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Oliver Harris, Guest Services / Front Office at Whatley Manor, responded to this reviewResponded 2 March 2024

    Good afternoon,

    Thank you for your fantastic descriptive review. We are so glad that you found the facilities impressive and glad that we were able to treat you to a little birthday treat. We look forward to welcoming you back to Whatley again soon.

    Warm regards,

    Oliver H (Hotel Operations Manager)

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 23 February 2024 via mobile

    What a great hotel. Superb staff and that’s what makes a good hotel great. We had room 8.. a junior suite. Beautiful room. Walk in wardrobe huge bath and very comfy bed. I love that the hotel is focussed on sustai ability. We had lunch in the lounge both days.. this is a lovely relaxing room. Roaring log fire on cold wet day. Dinner in greys was excellent but the experience in the dining room was superb. spending time in the kitchen with Ricki and team really added to the experience. The whole team were superb.
    I had a great massage with Jess. Sadly didn’t get to walk around the grounds due to the English weather. We will have to go back!

    Date of stay: February 2024
    Trip type: Travelled as a couple
    Thank NickyPHughenden
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Oliver Harris, Guest Services / Front Office at Whatley Manor, responded to this reviewResponded 25 February 2024

    Good afternoon and thank you for your heart-warming review of your stay! Room 8 is one of my personal favourites with all the orange colours! We are also glad to see that our sustainability efforts have been recognised and that dinner in both restaurants was positive for you both. We certainly look forward to welcoming you both back soon on a nice warm summers day when the gardens are blooming!

    Warm regards, Oliver H (Hotel Operations Manager)

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 21 February 2024 via mobile

    The food was good however when I pay £80 for a bottle of wine I do not expect to get up have to go around the table and pour myself the wine, same goes for the water, the restaurant was not busy - expected better customer service, especially as the service charge is automatically added

    Date of stay: February 2024
    Trip type: Travelled as a couple
    2  Thank robertson2459
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Oliver Harris, Guest Services / Front Office at Whatley Manor, responded to this reviewResponded 25 February 2024

    Good afternoon and thank you for your constructive review. I am saddened to hear that on this occasion, our service levels have not lived up to your expectations. You should not have needed to pour your own wine, or water and I would like to sincerely apologise for this not being poured for you. If you would like to reach out to me on oliver@whatleymanor.com I would be more than happy to speak with you further and seek more details.

    Warmest regards, Oliver (Hotel Operations Manager)

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    View more reviews