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“An Outstanding Birthday Weekend”

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Whatley Manor Hotel & Spa
Ranked #1 of 2 Hotels in Malmesbury
Certificate of Excellence
Reviewed 5 May 2014

Our 2 night stay at Whatley Manor was my 'significant' birthday surprise courtesy of my hsuband. First impressions as the gates swung open to the 'hidden' courtyard was wow and the weekend just kept delivering to that standard.
We are dinner in the brasserrie on Friday and had breakfast there on both days. Food, service and staff excellent. Staff friendly, lots of choices and all food consumed very tasty. I particularly recommend the fondue starter in the evening and the rhubab yoghurt available in the morning.
Our room or rather shoudl I say rooms (upgraded to a great suite in the top of the house) was well laid out, comfortable, quirky and had great veiws across the gardens. Bathroom well laid out with shower and freestanding bath.
Spent Saturday in the Spa just lazing around - need I say more. Treatnents were excellent, facilities were top class and again staff were friendly and helpful - what a great way to spend a day.
Dinner on Satruday was in The Restaurant. Food, atmosphere and service completely lived up to expectations. We had tasting menu with paired wines and it didn't really miss a beat througout what were probably 10 courses with canapes etc. Happily full at the end and lots of great flavours to savour.
We walked around the gardens on Sunday morning and vowed that we had to come back when the flowers were out.
Overall, as the title says - outstanding - I've been fortunate to stay in some really great hotels and Whatley Manor is amongst the bext I have ever stayed in.
We will be back

  • Stayed: April 2014, travelled as a couple
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1  Thank Watwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whatley_Manor, Manager at Whatley Manor Hotel & Spa, responded to this reviewResponded 9 May 2014

Dear Watwood, Thank you for sharing your experience. Sometimes we can give our guests a room upgrade and it is lovely to know that it is appreciated (though it's not always possible). We do hope you return to Whatley Manor in the near future. Kind regards, Gurval Durand, general manager

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482 - 488 of 858 reviews

Reviewed 24 April 2014

I have just returned home after spending the day at Whatley Manor with a friend.
The hotel itself is an old manor house and the spa is set in what appear to be stable blocks but apparently were only built around ten years ago. The attention to detail and materials used make the new build fit in perfectly, it is only when you enter that you realise that it is a newer building with wonderful facilities.
We each had a body scrub and blissful moisturising massage, which was absolutely wonderful, the name 'Blissful' sums it up perfectly.
The staff were friendly and helpful throughout, something that I particularly liked about the spa is that all of the staff, whether therapists, cleaners or caterers all wear the same uniform and are all as pleasant as one another.
Lunch was included in our package, to the value of £20 from the menu. £20 is plenty for two courses and a glass/cup of something.
The pools, steam rooms and sauna were all spotlessly clean, towels were clean and available in every area along with iced lemon water and ice cold flannels.
Treatments are more expensive than at other spas I have visited, but the location and quality of the hotel (with a two Michelin star restaurant) explains this and they are not excessively expensive, just more than at other establishments.
I hope to go back again, with my husband next time, to try the VIP couples treatment.
Well done Whatley Manor for a wonderfully relaxing day.

  • Stayed: April 2014, travelled with friends
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Thank Duke_family_x_6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whatley_Manor, Manager at Whatley Manor Hotel & Spa, responded to this reviewResponded 26 April 2014

Dear Duke_family_x_6,
Thank you for your recommendation on Trip Advisor. The actual manor house dates back to the 1920's. In 2003 Whatley Manor was re-opened, after two and a half years of restoration and refurbishment. We are pleased to hear that you liked the 'attention to detail' and materials used. It's very good to hear how much you enjoyed your 'Blissful' spa treatments in Aquarias Spa. We look forward to welcoming you and your husband in the near future. Kind regards Gurval Durand, general manager and the Whatley Manor team.

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Reviewed 20 April 2014

My wife and I went there just for one night combining a VIP spa treatment for both of us with a fantastic meal. The place is excellent for a romantic outing. The spa treatment was glorious and we will remember it among the top three we have experienced so far (W Maldives and Banyan Tree Thailand the other two). Moreover, the food is outstanding. We went for the Tasting Menu and it was glorious; it took away the poor feeling of an earlier meal, similarly portrayed as top food, we had in London a couple of months ago. The staff are unassuming and friendly; every request is dealt with promptly and with a smile. Great place; we will be back.

  • Stayed: April 2014, travelled as a couple
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2  Thank Luis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whatley_Manor, Manager at Whatley Manor Hotel & Spa, responded to this reviewResponded 24 April 2014

Dear Luis W,
Thank you very much for your feedback. We feel honoured to be compared with the worlds top destination spas mentioned in your review. I know that the kitchen and restaurant team are also pleased to know they gave you an experience to remember! We are looking forward to welcoming you back. Kind regards Gurval Durand, general manager and the Whatley Manor team

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Reviewed 15 April 2014

The whole experience over two nights was very good indeed - nice room, fantastic grounds, lovely spar and a wonderful meal in the fine-dining restaurant. In London this 2 star restaurant would be excessively expensive but £85 per head with 2 glasses of champagne and 10% service included was great value! Highlights - a lobster, coconut and mango starter, red mullet main and a white chocolate pudding. All the staff were fantastic.

  • Stayed: April 2014, travelled as a couple
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3  Thank birdreader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whatley_Manor, Manager at Whatley Manor Hotel & Spa, responded to this reviewResponded 24 April 2014

Dear birdreader,
It’s great to receive feedback on our ‘Dining Experience’ package. We are pleased that you enjoyed the experience in ‘The Dining Room’. The kitchen and restaurant are delighted to read about the highlights too. Thank you very much for your feedback. We look forward to welcoming you back in the near future. Kind regards, Gurval Durand, general manager and the Whatley Manor team

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Reviewed 15 April 2014

My partner and I came here for the first time about 18mths ago for a spa day and liked it very much so decided to come back and stay for the weekend this time. We just wanted a relaxing weekend which is exactly what Whatley Manor offer. The spa is lovely and the treatments and therapists are very good. The hotel staff are very nice but not always the 100% on the ball, they do try though. The food in general is good but the atmosphere in the Michelin restaurant is lacking.One thing they could improve is to serve food outside by the spa. Both times we have been here it's been beautifully sunny with people wanting to have their lunch or tea outside but they can't accommodate it. I understand health and safety re the pool and broken glass or china but all they need to do is to serve it on plastic plates which is what most places do. It's such a shame that on the few sunny days we have in the UK that we couldn't enjoy the sun on our sun lounger and eat at the same time. It may be a little thing but it's the little things that matter.

  • Stayed: April 2014, travelled as a couple
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Thank lovestravel65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whatley_Manor, Manager at Whatley Manor Hotel & Spa, responded to this reviewResponded 20 April 2014

Dear lovestravels65,

I was pleased to read your recent post on TripAdvisor. Thank you for your recommendation.

You are right to say that we serve food in the Spa lounge overlooking the Hydrotherapy Pool but not on the Spa terrace. There are many reasons for this. Firstly the logistics of getting your food to you on the spa terrace, means that your order will go directly from the kitchen, to the Spa lounge then across two wet areas (poolside and outdoor pool side) to arrive outside on the terrace. This is too much of a health and safety risk. Unfortunately, that is the only one way to get the spa terrace.

Taking into consideration health & safety, food & hygiene and the guest experience, we feel that the spa lounge is the best area to deliver food. That aside, your comments are taken on-board and we hope to see you return in the near future.

Kind regards Gurval Durand, general manager and the Whatley Manor team

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Reviewed 12 April 2014

My husband and I had a wonderful night here. Dinner, the spa and our room were all fabulous. The building and grounds are beautiful and the service was faultless. More recently I returned with friends for afternoon tea and this was also lovely.

  • Stayed: June 2013, travelled as a couple
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1  Thank GemJS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whatley_Manor, Manager at Whatley Manor Hotel & Spa, responded to this reviewResponded 14 April 2014

Dear GemJS,
Thank you for your TripAdvisor review. We hope to keep the “very special” feeling every time you visit! We are looking forward to welcoming you back in the near future. Kind regards Gurval Durand, general manager and the Whatley Manor Team

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Reviewed 23 March 2014

Really good fun film club drove from London to have a stunning lunch and watch a movie as you do .. I have been to this hotel when it first opened
Must be 10 years ,still looking amazing ,love the spa quit fancy a weekend
At this place with my partner ..
It's a good folks quite romantic very attentive staff , the Swiss style restaurant decor a bit out of place ,it's like someone has put a themed room in the house but the rest of it is really beautiful
Enjoy a good place for a 5 star management conference , as well as a really sexy weekender treat

Stayed: March 2014, travelled with friends
Thank Mike A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whatley_Manor, Manager at Whatley Manor Hotel & Spa, responded to this reviewResponded 26 March 2014

Dear Mike A, No matter how long it has been we were pleased to see you return. We are thankful for your feedback and recommendation on trip advisor. Kind regards Gurval Durand, general manager and the Whatley Manor team

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Additional Information about Whatley Manor Hotel & Spa

Address: Whatley Manor Easton Grey, Malmesbury SN16 0RB, England
Region: United Kingdom > England > Cotswolds > Malmesbury
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Malmesbury
Price Range: £181 - £629 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Whatley Manor Hotel & Spa 5*
Number of rooms: 23
Official Description (provided by the hotel):
Whatley Manor is a grown-up getaway in the heart of the Cotswolds. Set in 12 acres of gardens with 26 distinctly different areas. Come on in and discover a whole new relaxed and very enjoyable experience. Try Grey’s Brasserie for a leisurely lunch, dinner or chilled glass of wine. Or the innovative tasting menu with specially selected wines by our sommelier in Michelin one-starred restaurant 'The Dining Room'. Discover The Green Room where chefs prepare small plates of expertly crafted food in front of you. Perfect for events and private parties. Immerse yourself in tranquillity at Aquarias Spa featuring Natura Bissé Pure Air Bubble Suite. Cosy up watching a film in our cinema. Whatever you decide to do. Discover more at Whatley. ... more   less 
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Also Known As:
Whatley Manor Easton Grey
Whatley Manor Hotel Easton Grey
Whatley Manor Hotel & Spa Malmesbury, Wiltshire

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