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“Very relaxing, charming and helpful Staff, beautiful food too....”

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Whatley Manor Hotel & Spa
Ranked #1 of 2 Hotels in Malmesbury
Certificate of Excellence
Birmingham, United Kingdom
Level Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Very relaxing, charming and helpful Staff, beautiful food too....”
Reviewed 24 August 2014

A last minute Invitation from friends to drive and join them for Dinner had me phoning the Hotel to see if they had a Room available too. Jessica who took my call was charming, helpful, exceptionally pleasant. We booked and drove down. As you meander down their long private entrance drive and then in through the large Wooden Gates that open automatically you sense that you are in for a real treat......and you are!
The Hotel is beautiful in every way. The Staff throughout are charming, cheerful, attentive and great fun too actually when you chat with them as your evening progresses. We ate in the 2 Star Michelin Dining Room. Everything was impeccable....and the Food very beautifully presented and extremely tasty. Don't eat any Lunch before you Dine here. I gave up on about Course six of their Tasting Menu. It's divine!
Our Room was exceptionally comfortable. Not over large but fine for one night. I did have a peek at a Suite next door which was available but it was just a little dark inside and we were only there for one night after all......
You will pay for all of this luxury, great food and fine Wines though. Even with a standard Room with Dinner you'll pay many hundreds of pounds but it is a real great and I left feeling I'd had good value in truth.

Room Tip: Be sure to ask what's available as they're all a bit different......
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank DDwilltravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whatley_Manor, Manager at Whatley Manor Hotel & Spa, responded to this review, 31 August 2014
Dear DDwilltravel, It was a pleasure welcoming you to Whatley Manor. We must thank your friends for recommending us to you. Your post on Trip Advisor is very kind. I know how much the team will appreciate your feedback. They will be really pleased. We hope to see you again in the future. Kind regards Gurval Durand, general manager and the Whatley Manor team.
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756 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (121)
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Sherston
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 August 2014 via mobile

Living locally, we stayed here as a special birthday treat and had the most amazing time from the minute we arrived to when the time came to (sadly) leave. The staff in all areas were courteous and professional whilst also being friendly and amazingly helpful. We had drinks in the main lounge, spent a wonderful couple of hours in the spa unwinding and then retreated to our room which was upgraded to a deluxe and just the most amazing room I have ever stayed in. A relaxing dinner in Le Mazot followed by drinks in the bar and a DVD to retire with. All rounded off with a perfect breakfast and a walk around the beautiful gardens....bliss. One night and we were fully re-charged. Cannot wait to come back again. On night is not enough!

Stayed August 2014, travelled as a couple
Helpful?
Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whatley_Manor, Manager at Whatley Manor Hotel & Spa, responded to this review, 29 August 2014
Dear John K, Thank you very much for your recent post on Trip Advisor. We are so pleased to know that we have helped you unwind and re-charge in just one day following your stay here. The team are going to be really pleased when they read your post. We hope to welcome you back to Whatley Manor in the near future. Kind regards Gurval Durand, general manager and the Whatley Manor team
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England
Level Contributor
89 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 22 August 2014

My husband and I had a wonderful two night stay at Whatley Manor for our anniversary. The service was exceptional and the staff couldn't do more to make our stay special. The suite was beautiful with all mod cons. The breakfast was great quality and there was plenty of choice. The spa was very nice and had a great gym.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KattyEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whatley_Manor, Manager at Whatley Manor Hotel & Spa, responded to this review, 29 August 2014
Dear KattyEngland, Thank you for your feedback on trip advisor. It was a pleasure to have you staying at Whatley Manor. We are grateful that you chose to celebrate your special occasion with us. The team will be pleased to read your comments. We look forward to welcoming you back in the near future. Kind regards Gurval Durand, general manager and the Whatley Manor team
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Fleet
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 August 2014

I booked Whatley Manor as it had all the requirements we wanted for a celebration of my fathers life.My husband and me, my sister and brother and their partners.
From the moment we arrived the service was outstanding the rooms were fantastic and the bed was huge. We eat in the Le Mazot restaurant and had the taster menu with taster wines it was perfect we would recommend this hotel.

  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Elaine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whatley_Manor, Manager at Whatley Manor Hotel & Spa, responded to this review, 29 August 2014
Dear Elaine D, We always like to hear about families coming together to share a special time at Whatley Manor. We are most pleased to know that you enjoyed the dining experience in our restaurants. Thank you for recommending us. Kind regards Gurval Durand, general manager and the Whatley Manor team
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Caddington
Level Contributor
476 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
Reviewed 18 August 2014

We had booked Whatley Manor to celebrate our 45th Wedding Anniversary and what a delightful weekend we have experienced. From the moment of our arrival in the courtyard of this wonderful Cotswolds manor House Hotel we were treated with absolute kindness and courtesy. WE had arrived a little time before the room was available to were able to enjoy a very relaxed light lunch and a glass of wine in the Drawing Room before being shown up to our room ( so kindly courteously upgraded) to a suite overlooking the wonderful gardens. The suite was so well appointed and offered a great level of comfort which really added to our weekends enjoyment. The Spa facilities are amazing and again offered us a very opportunity to relax and unwind throughout the weekend as did walking through the gardens. We ate in Le Mazot of the Friday evening and the Dining Room on Saturday evening and both provided a superb choice of both food and wine accompanied by excellent service and cooking, and the team must be complimented for their skills in accommodating my wife's gluten and dairy intolerances without compromising the balance, flavours and appearances of any of the dishes selected from the menu. We also lunched in the Spa one day and found that throughout our stay all members of staff had been made aware of this issue and responded to these dietary needs without fuss. ( This also included a gluten free biscuit and soya milk with the morning tea tray).Throughout our stay every member of staff from the Manager down to the room maids were polite, courteous and kind in a totally unobtrusive way and nothing was too much for them when asked. Bless you all for making our weekend so memorable, this anniversary is one that will provide us with memories for a long time to come.

Room Tip: Suites are superb
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  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Alan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whatley_Manor, Manager at Whatley Manor Hotel & Spa, responded to this review, 29 August 2014
Dear Alan P, What a fabulous way to celebrate your 45th wedding anniversary! We are so pleased to hear we have given you a very special experience to remember. Everyone at Whatley Manor is very appreciative of your kind words. Kind regards Gurval Durand, general manager and the Whatley Manor team.
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Sao Paulo, SP
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 August 2014

I stayed for 2 nights, using the hotel as our base to visit the Cotswold region. The room was really outstanding, it was almost a suite instead of a superior room, with plenty of space, fantastic bed and terrific bathroom. Breakfast was good and we also had dinner one night at Le mazot restaurant and the food was very good. Bottom line: it is a great property, that is not cheap, but offers a very good stay for those that want to relax and enjoy the English countryside.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Tomas T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whatley_Manor, Manager at Whatley Manor Hotel & Spa, responded to this review, 29 August 2014
Dear Tomas T, Thank you for the review. It is always nice to hear positive feedback. We are thrilled that you are recommending Whatley Manor as a place to stay in the Cotswolds. Kind Gurval Durand, general manager and the Whatley Manor team.
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London, United Kingdom
Level Contributor
3 reviews
Reviewed 17 August 2014

My wife and I have just spent three nights at Whatley Manor. On arrival we found the staff at reception to be extremely helpful and polite and that followed through the whole of our stay. All the staff are superb, without exception. We were upgraded to a suite which was large and very comfortable. However, we found the décor and lighting rather dull and a dark, and certainly did not lift the spirits. The room seems to have been designed by a man as there was no dressing table and the lighting in the bathroom was dark.

The Spa is out of this world and the therapists are wonderful. After a spa experience an opportunity to have a healthy option menu of a variety of salads rather than Sandwiches, Panini, or a prawn cocktail would be worth the hotel considering.

We ate in Le Mazot for our three dinners and our only comment would be that the menu is rather limited.

The overall experience of our stay was exceptionally good.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whatley_Manor, Manager at Whatley Manor Hotel & Spa, responded to this review, 29 August 2014
Dear Tony M, We are delighted to read that as a whole you enjoyed a great stay. We have noted your comments about the décor of the room and lighting. We would love to know which room number you are referring to so that we can re-assess the suite and where possible improve. I would agree that after three meals in the Brasserie you would find the choice a little limited as we change the menu choice progressively throughout the seasons. We can also prepare dishes not on the menu for long stay guests on request, maybe something to consider next time. I will speak to the kitchen regarding your feedback on the spa menu. Your feedback is greatly appreciated. Kind regards Gurval Durand, general manager and the Whatley Manor team.
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Additional Information about Whatley Manor Hotel & Spa

Property: Whatley Manor Hotel & Spa
Address: Easton Grey, Malmesbury SN16 0PH, England
Region: United Kingdom > England > Cotswolds > Malmesbury
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Malmesbury
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Whatley Manor Hotel & Spa 5*
Number of rooms: 23
Official Description (provided by the hotel):
Cotswolds Country Manor House Hotel with 15 Room and 8 Suites. Set in 12 acres of charming English country gardens. Two dining experiences including the Michelin two-starred restaurant The Dining Room and Le Mazot, the casual brasserie. The sumptous Aquarias Spa restores mind and body to a new harmony. Take up residence in the private cinema to watch your favourite film. ... more   less 
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Also Known As:
Whatley Manor Easton Grey
Whatley Manor Hotel Easton Grey
Whatley Manor Hotel & Spa Malmesbury, Wiltshire

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