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“Good choice for visiting Abbey House & Gardens” 4 of 5 bubbles
Review of The Old Bell Hotel

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The Old Bell Hotel
Ranked #2 of 2 Hotels in Malmesbury
Certificate of Excellence
Newport, United Kingdom
Level Contributor
96 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Good choice for visiting Abbey House & Gardens”
4 of 5 bubbles Reviewed 27 August 2013

My Husband and I stayed for 2 nights in a standard room. At first I was pleased to find our allocated room was in the main (old) part of the hotel, rather than the extension at the back as others have commented it wasn't as nice there. We were attending a wedding at Abbey House & Gardens, so the location was absolutely perfect.

Everything about the hotel is lovely and quaint, as photos suggest, so I'll just detail a few negatives, which some people may find useful.

Firstly, our room was on the second floor, the bathroom was quite cramped (though not too much of an issue), with one window which was kind of around the corner from the bed. There is no aircon and the fan we requested didn't really help to cool the room. Ok, so we visited on one of the hottest weekends of the year and I was 30wks pregnant at the time, but it's something to be aware of if you like to be cool when sleeping, like I do.

Secondly, quite a minor point really, but we found the breakfast a bit too fancy for our tastes... I love to have hash browns and baked beans with my full English, a couple of sausages and several rashers of bacon. The full English on offer seemed a bit bare, so I opted for the eggs Benedict, which was lovely.

Again these are really minor points and shouldn't deter anyone from staying here, just things to bear in mind to have an enjoyable stay.

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jackie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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477 reviews from our community

Traveller rating
    205
    142
    76
    33
    21
See reviews for
76
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (146)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
UK
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 26 August 2013 via mobile

Had lunch in the main restaurant to celebrate a special family occasion. It has been some 10 years since we last visited and it was good to see some small changes in the ground floor area including the addition of the brasserie area. The staff are attentive and extremely professional. The food in the restaurant was cooked to perfection (I had lemon sole served on the bone). The building is steeped in history and the great lay out of the ground floor with a number of "sitting rooms" allowed my family to retire to a separate "private" lounge area for coffee which was a lovely way to end our afternoon. Nice courtyard gardens at the rear including a hedge maze which kept my three year old son busy and happy. A special place with a nice atmosphere. Hope to return more often in future. Well done to the team.....

Stayed August 2013, travelled with family
Helpful?
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fareham, Hants
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 12 August 2013

Just had a weekend at this wonderful hotel. From the moment we arrived everyone was so friendly and helpful. The room we had No 17, was stunning. Overlooking the abbey in the old part of the hotel, it was massive with a bathroom to die for. Thank you everyone for giving us a FAB weekend.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank LouBBLou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petawawa, Canada
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 8 August 2013

after a second stay at the Old Bell, I am very happy to share a very positive review. The staff are very responsive and helpful, accomodating a last minute request for an upgrade on the spot offering an IDEAL room (number 17 to be specific) that has a nice view of the Malmsbury Abbey which is adjacent to the hotel. Be sure to check out the interesting sights in the abbey cemetary including the grave of Hannah Twynnoy while you are there. I've leave the surprise on the gravestone to you.....The room was very well equipped with a very large bath with shower and a clawfoot tub. Could not have been better. We enjoyed a nice low-key dinner in the Bistro that included excellent fair and good value wine selection. Breakfast was great as well with a wide range of high quality mains to choose from. just suggest you check it out. great value for the area nearby to many interesting villages nearby.

Room Tip: try number 17 w a bottle of champagne.....
See more room tips
  • Stayed August 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KnowsPorter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
3 of 5 bubbles Reviewed 8 August 2013 via mobile

We had a very good breakfast in the main room however, the brasserie meal the night before was poor. we were rushed to choose after a long journey and 1 hour motorway delay, due to a motorbike accident just ahead. Decor is very stark and ugly - this restaurant needs a makeover. Food less than average with children's meals served without a trace of a fresh vegetable. Not a balanced menu. Make up bag went mysteriously missing from bathroom, contained expensive items, but staff sounded bored and unconcerned. Bedrooms and bathrooms not worth the money.

  • Stayed August 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank ana_sussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 6 August 2013

We stayed at the Old Bell for a January anniversary (not the year shown) and had a wonderful room at the front of the hotel. We ate in the restaurant. We had some excellent wine with a very delicious steak.
Can't fault anything apart from the rain, and that was not down to the hotel, but 'im upstairs!

Had a good day visiting standing stones in advance of our visit, and visited Marlborough too. Perhaps the visit to the Polly Tea Rooms did mean that we were not totally ready for dinner when it was served!

  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Die_Hexe_The_Witch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
49 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 3 August 2013

A lovely hotel, we booked to stay as we were attending a wedding near by and had only booked in for the one night so unfortunately didn't get chance to try the restaurant. The staff were very helpful and we had requested an early check in which they organised for us. The hotel has lots of character. Breakfast was gorgeous, the sausage was divine.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Catherine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Old Bell Hotel

Property: The Old Bell Hotel
Address: Abbey Row, Malmesbury SN16 0BW, England
Region: United Kingdom > England > Cotswolds > Malmesbury
Amenities:
Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Malmesbury
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Old Bell Hotel 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Classic Hotel Old Bell
Classic Hotel Malmesbury
Malmesbury Classic Hotel
The Old Bell Hotel Malmesbury, Wiltshire

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