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“Delicious food in ancient but smart surroundings”
Review of The Old Bell Hotel

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The Old Bell Hotel
Ranked #2 of 2 Hotels in Malmesbury
Reviewed 22 January 2014

We had dinner in the Brasserie as the restaurant is undergoing redecoration. The hotel was warm and welcoming as was the dining room. The staff were smart and attentive and the food well prepared and delicious. Well worth a drop in when visiting the beautiful Malmesbury Abbey which is next door.

  • Stayed: January 2014, travelled with family
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Thank johnofthefarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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289 - 295 of 543 reviews

Reviewed 12 January 2014

Dropped in for afternoon tea on a cold January day. Excellent because we could relax in comfortable seating by a log fire. Really nice atmosphere. Expensive but you feel cosetted.
Very conveniently located close by the abbey church.

  • Stayed: January 2014, travelled as a couple
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Thank DavyWiltshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2014

Overall a most pleasant stay however in many aspects more attention to detail was required. For example; at breakfast on the first morning the pot of marmalade jam was candied and not really recognizable as a marmalade. One of the waiters was informed and asked to have it replaced. On arrival at breakfast on the second morning the pot of old, candied marmalade was still there. A second waiter was asked to please replace it, He finally delivered a small pot of fresh marmalade to our table. The cleaning of our room was very hit and miss with no plastic liners replaced in the wate bin; only some of the toiletries replaced and the hand basin only half cleaned. On the upside the room was spacious and the bed extremely comfortable. The front of house staff were very welcoming and helpful.

Room Tip: Ask for a Superior Room or a level above Superior.
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  • Stayed: January 2014, travelled as a couple
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Thank MeanderingMagie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2014

Stayed here for the weekend as part of a family party of 42. The hotel itself is lovely, full of charm and perfectly situated next to the Abbey. The staff were fantastic and couldn't do enough for us. The food was excellent, well cooked, well presented and well served. Athelston was a huge comfortable bedroom and others I saw although smaller looked equally as comfortable. The communal rooms were well furnished, welcoming and warm with log fires burning. I would definitely stay here again and highly recommend it to others wanting to stay in a traditional English hotel. A great weekend!

  • Stayed: January 2014, travelled with family
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Thank Stulynne42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2014

This is a beautiful and atmospheric hotel. A special mention to the staff as they were courteous and highly professional. Rooms were very comfortable and individual. Menu and food excellent. The 3 communal sitting rooms were comfortable, stylish and very relaxing with logs burning in the fireplaces. Location great and parking easy. I cannot recommend this hotel highly enough!

  • Stayed: January 2014, travelled with family
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Thank LondonRuislip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2014

we stayed there for 3 nights over the Christmas period taking 3 dogs with us

this was the cleanest hotel I ever stayed in
the menu and food were lovely. we were joined by family members for Christmas lunch. they were made very welcome
the staff were very friendly, helpful and professional
we were extremely pleased with they way they treated the dogs
I would highly recommend this great hotel great fire places and décor
Thank you for our perfect stay
Diana and Linda + Bella Wispanna and Bulligaio

Room Tip: the 2 rooms we had were great...
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  • Stayed: December 2013, travelled with friends
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Thank diana l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2013 via mobile

Ok, I stay here quite often. I travel to the south west quite often & this is convenient for a few places & a friend lives locally to hotel so I can combine business & social. The hotel itself is in parts v old, and retains that old grandeur well. The variation between the rooms is a bit startling. I usually have the big room in the main building with the 4 poster. Now this is a nice room, some if the facilities are basic, but it's a very pleasant place to be. I recently had a big room in the coach house which needed some attention. Redecorating etc would help hugely. It also needed a bit of a clean. It didn't bother me overly since I wasn't really in the room much, but if I'd work to do I would have complained. I've also stayed in a standard room, which again are nice if sometimes a bit basic. I've never had dinner here, but always eat breakfast here. Which is always excellent. A well stocked bar is welcome as is an obliging night porter of the old school, ensuring guests can sit by the open fire & enjoy the scotch after the hotel closes to non guests. There is no gym, but I'd be surprised if there was. The staff are nice (especially the night porter!), friendly helpful & professional. So all in all, it's nice. It could be so much more, but is v v British in that way.

Stayed: December 2013, travelled on business
Thank DrRoosterJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Old Bell Hotel

Address: Abbey Row, Malmesbury SN16 0BW, England
Region: United Kingdom > England > Cotswolds > Malmesbury
Amenities:
Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Malmesbury
Price Range: £117 - £184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Old Bell Hotel 3*
Number of rooms: 33
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Also Known As:
Classic Hotel Old Bell
Classic Hotel Malmesbury
Malmesbury Classic Hotel
The Old Bell Hotel Malmesbury, Wiltshire

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