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“Poor food and service”
Review of Pagoda

Pagoda
Ranked #44 of 67 Restaurants in Marlborough
Cuisines: Chinese, Asian
More restaurant details
Restaurant details
Good for: Child-friendly, Groups
Dining options: Dinner, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
Description: Tel: 01672 512886
UK
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Poor food and service”
Reviewed 6 May 2014

Our local Chinese restaurant being closed we travelled over to Marlborough for dinner at the Pagoda.
The food was unpleasant, the Crispy fried Beef was so drowned in vinegar that it was inedible. Although we brought this to the attention of the lady, who I assume is the proprietor of the Pagoda, no attempt was made to offer an alternative and we were charged us in full.

The Sweet and Sour Chicken was a breaded fillet of chicken sliced up, which had been overcooked in the microwave and the sauce also had a very acidic taste. The duck dish had a lot of flabby white fat on the slices of duck, not appetising at all.

The only redeeming features of the meal were the noodles and good toffee apples.

Otherwise overall an experience best forgotten.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank drewyatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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28 reviews from our community

Visitor rating
    16
    2
    2
    4
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Marlborough, United Kingdom
Level Contributor
49 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Wonderful food”
Reviewed 15 August 2013

The best Peking food for miles! Great atmosphere, lovely hosts, nothing too much trouble . You have to have the feast, mixed starters which include the best spare ribs, then crispy aromatic duck, food heaven, after which you feast on chicken and cashew nuts, special rice, Szechuan king prawns and veggies, if you have room after all that the toffee bananas are lovely. The quality carries through to the take away service too.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Jackie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
15 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Not good, which is a shame.”
Reviewed 7 August 2013

We've had 2 take aways from here, both have been dreadful. We thought we'd give the restaurant a second chance after the first experience, as who knows it might just have been a one off, bad day. Sadly it appears not. Awful food: soggy vegetables, tasteless mains, burnt noodles, I won't go on. It's a shame as it could be so much better. Not again for us though.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton
Level Contributor
144 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 146 helpful votes
“Some good food - but hints of laziness”
Reviewed 18 April 2013

There were pluses and minuses when we stumbled across this restaurant for an evening meal. It wasn't busy, which made us nervous, but the service was friendly and attentive.

Some of the food was great. Notably we had very fresh vegetables, cooked perfectly to retain a vibrant and fresh texture and taste. The lemon chicken was tasty and well prepared, and thankfully was not too lemony. The egg fried rice and special fried rice was OK too.

However, the szechuan prawns were a bit soggy and overcooked, sitting in an overly thick, cloggy sauce. That sauce must have come out of a tin - and a cheap tin at that. It was pretty awful. Suggestion - don't be so lazy and make a proper sauce yourselves!

One thing that is so easily fixed that annoyed us was that the food was served on cool dishes and there were no dish warmers on the table. I eat quickly, but the food still became cold before we had finished. What a shame for such a simple issue. This smacks of simple laziness.

Finally, the meal was a little (15%) overpriced for what was received. If you are going to charge a little premium then put the effort in to deserve it (proper sauces, warm dishes).

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank CaptainPacific
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 4 helpful votes
“Truly Scrumptious!!”
Reviewed 16 March 2013

The Pagoda, well what can I say, the food is AMAZING!!
Family run business that are always so warm and welcoming and always serve a feast to remember! The food is very good quality, full of flavour and good value for money and everyone I have taken have absolutely loved the experience and have been back for more! I have been using the Pagoda for as long as I can remember and I have never been disappointed.
The Pagoda is Marlborough's hidden Gem, once you've been you'll be back again and again!!

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank Becky P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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