New Brighton is a great place to stay but not at the Queens Royal! I stayed in room 7 which was pretty clean other than the bathroom had a terrible smell like a drain it was awful, I came down to breakfast and found a table there were only about four other tables taken so not to busy for the staff to at least acknowledge me there? no welcoming morning I waited ages for the waitress to come and say sorry to keep you? Still no good morning? coffee came no milk she said she would get some then proceded to serve 8 outsiders with their bills?? then my milk came for my now cold coffee, I ordered bacon egg tomatoes and black pudding, when it arrived I had bacon egg and beans?? I would like to forgive the mistakes with my order but the customer service or lack off was awful, it would appear that people coming in for a £5.50 breakfast got the preferential treatment not the person that had paid to stay a guest in the hotel
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