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“Great Hotel”

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Mercure Bewdley The Heath Hotel
Ranked #2 of 2 Hotels in Bewdley
Reviewed 26 October 2013

This hotel is ideally situated close to Bewdley and Kidderminster, and there is a bus stop just outside which goes to both of them.
Also not far from Safari park and Steam railway.
On arrival we found it awkward having to carry our luggage up about 12 steps to reception, no ramp.
The receptionist was very helpful, even printed out the bus timetables for us and highlighted the times and routes for us.
The room was very clean and modern, the bed was really comfortable.
The hotel also has free use of the leisure centre next door, which has a pool in it.
We had dinner in the hotel and the food was excellent as was the service and the staff were very friendly, The breakfast was also first class, We would recommend this hotel to everyone.

  • Stayed: October 2013, travelled as a couple
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1  Thank Ian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Mercure Bewdley The Heath Hotel, responded to this reviewResponded 31 October 2013

Dear Guest,

Thank you for such a positive review regarding your stay at the Mercure Kidderminster Hotel. I am pleased that you had an enjoyable visit and I hope that we can welcome you back in our hotel soon. Thank you once again.

Kind Regards

Dominic Biggin
Interim General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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479 - 485 of 641 reviews

Reviewed 23 October 2013

We were very recently married @ this venue & the staff were tremendous from start to finish. They couldn't do enough to help & went above & beyond the call of duty when my 'husband to be' forgot his shoes.
Our very special thanks go to all of the staff who made our day so very special for ourselves & our guests. We can't thank you all enough and it delights us to recommend this hotel whatever your needs or occasion.

Room Tip: Ask the staff......
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  • Stayed: October 2013, travelled as a couple
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Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Mercure Bewdley The Heath Hotel, responded to this reviewResponded 31 October 2013

Dear Karen & Tom,

Thank you so much for your kind comments, I am delighted that your special day was such a memorable one and I have passed on your comments to the whole team. Congratulations again and thank you for your review.

Kind Regards

Dominc Biggin
Interim General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2013

Thoroughly enjoyable stay here last weekend. All the staff are helpful and make you feel welcome. Food was particularly excellent and not like some other chains that serve up luke warm dishes which fail to hit the spot. Room was clean and comfortable. Definitely would choose to stay there again.

Room Tip: Hotel well back from the room and no noise even though hotel was very busy
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  • Stayed: October 2013, travelled as a couple
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1  Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Mercure Bewdley The Heath Hotel, responded to this reviewResponded 31 October 2013

Dear Guest,

Thank you for taking the time to tell us about your stay. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one

Kind Regards

Dominic Biggin
Interim General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2013

So comfortable, excellent service, extremely friendly staff and delicious food. Lovely grounds and right by the safari park too. Great facilities, would definitely go again. One tip - if you're planning to use the pool, take flip flops as you have to go outside across the courtyard.

Room Tip: Check there isn't a wedding going on if you want a quiet night's sleep as there are rooms fu...
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  • Stayed: July 2013, travelled as a couple
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Thank J H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Mercure Bewdley The Heath Hotel, responded to this reviewResponded 23 October 2013

Dear Guest,

What a wonderfull review! I have shared your comments with the whole team who are all delighted to have received such positive feedback. and we all look forward to welcoming you back to the hotel in the near future. Thank you once again.

KInd regards

Dominic Biggin
Interim General Manager

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Reviewed 16 October 2013

Bedrooms are fine. Bar likewise but expensive. Resturant at night not brilliant. Menu rather lacks invention or any orginality. Hotel in pretty and extensive grounds. Excellent and very populat leisure centre.

  • Stayed: December 2012, travelled on business
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Thank adebabe h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Mercure Bewdley The Heath Hotel, responded to this reviewResponded 23 October 2013

Dear Guest,

Thank you for taking the time to write a review on trip advisor and I was pleased to read about the many positive experiences during your stay. I have also passed on your comments concerning the menu to the head chef to make any necessary improvements. Thank you once again for your review.

Kind Regards

Dominic Biggin
Interim General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2013

  • Stayed: September 2013, travelled with family
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Review collected in partnership with Accorhotels.com
Thank Beth S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
John M, General Manager at Mercure Bewdley The Heath Hotel, responded to this reviewResponded 23 October 2013

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Reviewed 2 October 2013

We were impressed with this hotel, having known it 30 years ago. Our room was very spacious and well appointed. Large comfortable bed, desk area, free wifi , sofa to sit and relax. Large bathroom. ( I wish they would do away with the in bath showers!) the breakfast was cooked to order, the staff were local and very obliging. It was good to have quality pure cotton sheets too!
Plenty af parking and a spa nearby.

  • Stayed: September 2013, travelled with friends
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Thank JerseyPeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Mercure Bewdley The Heath Hotel, responded to this reviewResponded 23 October 2013

Dear Guest,

Thank you for taking the time to write about your experiences during your stay with us. It is always a pleasure to read so many positive comments and also to see that our team are representating the hotel so well. I do hope we can look forward to welcoming you back soon and thank you once again for your review.

Kind Regards

Dominic Biggin
Interim General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Bewdley The Heath Hotel

Address: Habberley Road, Bewdley DY12 1LA, England (Formerly Mercure Kidderminster Hotel)
Region: United Kingdom > England > Worcestershire > Bewdley
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Bewdley
Price Range: £50 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bewdley The Heath Hotel 4*
Number of rooms: 44
Reservation Options:
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Also Known As:
Ramada Hotel Kidderminster
Ramada Bewdley
Bewdley Ramada
Mercure Bewdley The Heath Hotel Worcestershire

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