I am a local who goes to the hotel every week for a coffee, the coffee comes in all forms on plates, different sides cups, some times with home made biscuits, some times with bedroom biscuits,some times with none, loads of different staff who are always in the kitchen. Hunt the staff is one of our games.this week it took 25 mins for the staff to serve us, only to be told the coffee machine was not working. In fact we went into the hotel bar and there was a note on the bar saying go to reception for service, we did this, a member of bar staff appeared, we called him over. To be told he was busy cleaning tables, after a while he walked past us and said are you O.k. Do you need anything?
Having go some coffee from a caffertia ( 4Star ) because that's all they had we had to listen to a staff conversation as we were the only people in the bar.
Please tell me how you got 4 STARS as you can't even serve coffee? And yes I do know your new general Manager hasn't started yet. What an excuse!!!!
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- Also Known As:
- Ramada Hotel Kidderminster
- Ramada Bewdley
- Bewdley Ramada
- Mercure Bewdley The Heath Hotel Worcestershire