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“Adequate”
Review of Mitre Oak

Mitre Oak
Ranked #4 of 5 Restaurants in Hartlebury
Cuisines: British
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Aberystwyth, United Kingdom
Level 6 Contributor
179 reviews
121 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
“Adequate”
Reviewed 13 June 2014

We have eaten here when staying at the Hartlebury Travel Lodge a time or two now. At first it was def. an very nice up market restaurant but this year we noticed a difference in the menu & service. Nothing dire about it but it has changed & not we feel for the better. We would not hesitate to continue eating here for our future visits & would recommend it. The 2 for 1 meals are good value but are rather limited. Lots of specials on the board but a lot dearer.

A lovely eating place as regards the décor & ambience but so much more could be done with to improve it. Sad...

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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319 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Stourport-on-Severn, United Kingdom
Level 3 Contributor
18 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Nice food but service could be better”
Reviewed 2 June 2014

It has the potential to be a great place but needs better management.
Have visited twice in May for Birthdays. First meal we were greeted by a lady who offered to seat us. We explained we were meeting people and they must already be seated as we saw their cars in the car park. She told us that they do not take reservations! We didn't understand what the heck she was going on about but Luckily we spotted one of our party at the bar and went over to the bar. Ordered drinks and had cash in our hand. One helpful waitress stopped to tell us a tab had been opened and asked if would we like to order some drinks. Which we did as we were thirsty then the woman on the bar started getting arsy about the drinks we were paying cash for as she had put it on the till already. She couldn't understand that we were thirsty and wanted to pay for the drinks we ordered cash and the additional drinks were on the tab to enjoy with the meal.
We sat down, table was clean and the service was good. I had the pesto mayo chicken burger-lovely!! Food took a long time to arrive but was well worth the wait.
Second time we sat on a bench along the back wall by the men's toilet. The bench had come away from the wall!! Told staff but isn't her problem!! Service was incredibly slow. There was one particular waitress who was a credit to the Mitre on both visits with dark blonde/light brown hair tied up. She was run off her feet compared to the others and was the one ordering, serving, clearing and taking payments. Shame the other staff don't have her motivation, if they did that place would fly. Meals took ages to arrive and wasn't awful but was a bit of a disappointment compared to the first visit. It took a long time to clear the plates after we had finished eating.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank LW2968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester, United Kingdom
Level 3 Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“First class”
Reviewed 1 June 2014

Our first visit here was in April because we had heard that the other pub we usually go to had been took over by new landlords and the food wasn't very nice so we decided to try the mitre oak,really loved it,staff really helpful and polite,service was first class we have never had to wait more than 10mins for our food and the food is wonderful,plus good value with the 2 for 1,since then we have always come here and our friends and family also go there as well,would highly recommend, first class.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jay8312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stourport-on-Severn, United Kingdom
Level 1 Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Good food”
Reviewed 28 May 2014

Nice meal, we had steak & ale pie, good portion, speedy service, friendly staff & was 2 for 1 so had 2 nice meals for £9

Visited May 2014
Helpful?
Thank 52Simmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester
Level 3 Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“I must be one of the lucky ones..”
Reviewed 27 May 2014

I've been here a couple of times over the years and have never had anything to complain about although service can be a little slow.

I came here with my boyfriend on valentines day this year and we had a very nice meal from the valentines day menu. The starter and dessert in particular were the best things about it.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Julie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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