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“Premier Inn - it does what it says on the tin!”

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Premier Inn Kidderminster Hotel
Ranked #2 of 5 Hotels in Kidderminster
Certificate of Excellence
E Midlands
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Premier Inn - it does what it says on the tin!”
Reviewed 23 April 2012

We know exactly what to expect when staying with Premier Inn, and this new venue did not disappoint. Well placed for stopover weekends for those wishing to visit West Mids Safari Park or, like us, the Severn Valley Railway. They were sorting out teething troubles with 'acoustic problems' between floors as a result of the construction of this unique building - but we did not experience any noise issues. Staff were excellent, location was excellent and though we missed the usual Premier Inn breakfast as a result of the aforementioned problem we were accommodated in the Frankie & Benny's restaurant just next door.

  • Stayed April 2012, travelled with family
    • Value
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Helpful?
2 Thank rutilus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarah h, General Manager at Premier Inn Kidderminster Hotel, responded to this review, 24 April 2012
Dear Guest,

Thank you for taking the time to give us feedback on your stay with us. We are really glad to hear that you enjoyed your stay with us even though we had some improvement works happening at the time.

We hope that you will come and stay with again soon as we are now open and fully functioning.
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663 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (92)
Date | Rating
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English first
Cheshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 April 2012

We stayed in this hotel over the Easter Hols and after getting our heads around the topsy turvy way it is set out we were impressed with the quality. Our only issues are with the windows in the rooms and the air conditioning, surely its a health & safety issue not having windows that you can open. My first night I did not sleep at all because of the lack of fresh air, when asked by staff if we had slept well, I told her no and why and her comment left me quite taken aback, she suggested that I should have gone for a walk around the car park to get some fresh air..............would she walk around a car park in the middle of a city in the early hours of the morning?????
Hotel was ideally situated for everything but I think something needs to be sorted with regards to the car park and the amount you have to pay to be on it per day.

  • Stayed April 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Carol R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarah h, General Manager at Premier Inn Kidderminster Hotel, responded to this review, 18 April 2012
Dear Guest,

Thank you for taking the time to give us feedback on your stay with us at Premier Inn Kidderminster. We have a very unique hotel as you said with our reception and restaurant being on the upper floor.

This is one of the great characteristics of the building. Due to the building being a listed building and having the old Mill windows still in place we are unable to open them because of the structure of the window and building and as you pointed out for health & safety reasons they do not open.

As for the suggestion made by one of the team to take a walk around the car park, I sincerely apologise and believe was said in good will but not in the correct context and will be looked in to.

We hope you enjoyed the rest of your stay and we look forward to welcoming you back in the future.
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Essex
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 16 April 2012

Stayed for two nights in this lovely old mill. Noticed that there was a slight vibration noise in our room, possibly from the air conditioning? No bath just a shower which I prefer and it was a good shower. Had breakfast and one evening meal which were good and staff were very friendly. Car park charges are between 8am to 6.30pm. The hotel is very well placed for visiting the local and surrounding area, we went to Ironbridge and climbed Brown Clee Hill.

  • Stayed April 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank karenphil2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarah h, General Manager at Premier Inn Kidderminster Hotel, responded to this review, 17 April 2012
Dear Guest,

Thank you for your review on our Kidderminster Premier Inn and your kind comments.

Thank you also for bringing to our attention the vibrating noise you experienced in you room. This allows us to look in to it and resolve it.

We are very pleased you enjoyed your stay with us and that our location was usefull to you during your visit to Ironbridge. We hope to see you again soon on maybe a visit to Severn Valley Railway or the Safari Park some of Kidderminsters many attractions.
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Northwich, United Kingdom
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 April 2012

The building is a lovely conversion from an 18C carpet mill which incoproates a rather good Debenhams. The quality of the building is unusually high. It's a bit odd to find the recepetion on the 4th floor, but I guess that puts all the staff in the restaraunt area.

The rooms are very large and so well planned with a huge number of much needed sockets, and nice touches like a bedside table that is a drinks table too. I've never been in a hotel room that actualy takes real needs into accout in such a sensible way. Top Marks.

Breakfast is fantastic.Eat as much as you want but an optimum mix of serve your self and cooked to order. And on Bank Holidays served until 12 too! Civilised.

The grill-based dinner is great, though the salad buffet was quite limited.

But the really best thing of all is the staff - I have never stayed in an hotel of any rating where I would praise this aspect as much. From the minute you arrive they are all just great. Well done team.

Criticisms?: for a brewery owned hotel the beer range is truely pathetic - just small bottles of Peroni and Budweiser at what must amount to around £7 a pint. Really that's poor. In an land of great beer come on Whitbread you can do better than that.

Fix the beer and this is the best budget hotel in Britain.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Peter J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarah h, General Manager at Premier Inn Kidderminster Hotel, responded to this review, 17 April 2012
Dear Guest,

Thank you very much for your review on Premier Inn Kidderminster and your very kind comments.

We are very proud and fortunate to have such a beautifull building for our hotel. It is certainly a major talking point and attraction. Every room has it's own quirky feature and tailored to our guest needs. Very different to some of the other hotels in the area.

Thank you for your kind comments on our team. We aim to be the most guest focussed and friendly team there is delivering world class service. After all it is all about our guests and making their stay the best possible.

I will definitly pass on your feedback about our limited beer range, every comment helps to making the guest journey and stay with us better.

We are glad you enjoyed your stay with us and look forward to welcoming you back in the future!
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Wolverhampton, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 April 2012

We found this hotel on the internet as we wanted a stopover after going on a "Murder mystery" on the Severn Valley Railway it was in an ideal place. There were shops and places to eat but we had breakfast in the hotel which was worth the money. The staff were polite and very helpful nothing was to much trouble for them. We shall go back there in the near future.

  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
2 Thank Edith J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarah h, General Manager at Premier Inn Kidderminster Hotel, responded to this review, 13 April 2012
Dear Guest,

Thank you for reviewing the Kidderminster Premier Inn on Trip advisor and for your kind comments.
We are all very pleased you enjoyed your stay and your visit to Severn Valley Railways whom we offer a package deal with.

We hope to see you again soon!
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Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 April 2012

We stayed here for one night over Easter weekend! Was the cleanest budget hotel and one of the cleanest hotels we've ever stayed in! Lovely building in a great and convenient location, several places to eat in close proximity, but you can eat at the hotel! We had a family room, which was great for my husband and myself and our 2 young children (3 & 5)! A double and 2 single beds! Kids slept like logs!!! Very quiet throughout the hotel at night as well!! Staff very pleasant and helpful too! (kids even got a free Easter egg each from them!) most recommended if staying in the Kidderminster area!

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Paulab1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarah h, General Manager at Premier Inn Kidderminster Hotel, responded to this review, 13 April 2012
Dear Guest,

We are all very pleased you enjoyed your stay with us here in Kidderminster over the easter weekend and that the children enjoyed their easter eggs (we did too).

We are very centrally located, right by the main shopping area for Kidderminster and only 2miles from the West Midlands Safari Park.
We also have a restaurant and bar onsite in which we served breakfast and evening meals.
Our family rooms accommodate 2 adults and 2 children and we also have interconnecting rooms if your family is larger!

We are very pleased you enjoyed your stay and look forward to welcoming you back to stay again!
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Brighton, United Kingdom
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 April 2012

We stopped over in this brand new Premier Inn on our way to Wales. It is a really impressive building! The staff were exceptionally friendly and helpful (Avril, in particular). We ate in the restaurant - there was a slight problem with one of our dishes and the staff couldn't do enough to remedy the problem. We also had breakfast there - great - but we were charged for 2 full english when we had only one (and a continental). We did query this but were told there was just one price whatever you ate, which was different from the pricing advertised in the room. You have to pay to park there which is a shame but the rooms are such good value that this offsets the parking charge.

Room Tip: Rooms overlooking the canal have nicer views than rooms overlooking TK Maxx!
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bckyweb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarah h, General Manager at Premier Inn Kidderminster Hotel, responded to this review, 13 April 2012
Dear Guest,

Thank you for your recent review on trip advisor on our hotel in Kidderminster.
You comments have been passed onto the team, Avril is especially over the moon with her mention.
Im sorry to hear you had a problem in the restaurant but am pleased the team managed to resolve the problem for you.

We look forward to welcoming you back in the near future
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Additional Information about Premier Inn Kidderminster Hotel

Property: Premier Inn Kidderminster Hotel
Address: Weavers Wharf | Slingfield Mill, Kidderminster DY10 1AA, England
Region: United Kingdom > England > Worcestershire > Kidderminster
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Kidderminster
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Kidderminster Hotel 3*
Number of rooms: 56
Official Description (provided by the hotel):
This hotel is a grade II listed converted mill, with a bar that has an almost New York loft atmosphere. A great base to explore Kidderminster and the Worcestershire countryside - and we're close to West Midlands Safari Park and Severn Valley Railway too. After all the adventure, it's time for some serious relaxing in The Kitchen restaurant then in our extra-comfy beds. ... more   less 
Also Known As:
Premier Inn Kidderminster Hotel Worcestershire

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