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Premier Inn Kidderminster Hotel
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Reviews (748)
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All reviewsretail parkold millcar parkpizza hutfrankie and bennyspay and displayshopping areafourth floorlovely buildingold buildingfamily roomwest midlands safari parklots of characterlisted buildingthe severn valley railwaytown centrecentral location
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443 - 448 of 748 reviews
Reviewed 4 August 2014

A standard Premier Inn located in a converted mill. Everything was OK, except for the Bar. It wasn't a bar as such, but a dispense point with table service. I was charged £8.20p (Ouch!!) for a large brandy Needless to say that I only had the one. Whitbreads really ought to give themselves a 'customer service journey', to see what puts customers off, even if the room rate is fine.The bar had very few customers in it; but hey! this is the British way of running a business...let's make a GP of 85% on £100 than 50% on £1000.

Room Tip: Buses to the SVR 7A and 303 from Kidderminster Bus Station; just round the corner.
  • Stayed: July 2014, travelled with family
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Thank alan h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager2013, Manager at Premier Inn Kidderminster Hotel, responded to this reviewResponded 6 August 2014

Dear Guest,

Thank you for your comment regarding your stay at Kidderminster Central, Premier Inn (Slingfield Mill). As Weavers Wharf was opened in 2003 and Kidderminster Central opened 9 years later, the Wharf was designed in a specific way, and it is unfortunate that no units were vacant at the time to have an attached pub.

Due to Slingfield Mill originally being a former carpet mill, which was built in the 19th century, there is no facility to have a cellar and keep draft beer at a regulated temperature. Hence, that is why a fridge is located in ' The Kitchen' area for the sale of alcohol.

A member of the team would gladly have provided the price of a large brandy for you, prior to purchase.

I do hope this does not prevent you from staying at the hotel again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2014

Good service, a pleasant room, comfortable beds and a decent breakfast. Everything we needed to get through the night and set us up for the next work or holi -day. For once our kids did not resist going to bed at night - too much ;)

  • Stayed: July 2014, travelled with family
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Thank junkarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager2013, Manager at Premier Inn Kidderminster Hotel, responded to this reviewResponded 1 August 2014

Dear Guest,

Thank you so much for your kind comments regarding your stay at Kidderminster Central, Premier Inn. I am glad that yourself and your children had a comfortable night sleep and you enjoyed our ' All you can eat' breakfast.

I certainly hope that you will consider staying at the hotel again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

Had a very poor stay due to the staff on the reception desk. We raised issues and were reallocated last minute before arrival to a room that was not suited to us as was disabled. We were aware that they offered a money guarantee but thought this was only due to the service of 24hour reception desk - was not informed we could claim money back due to the terrible stay until taking the feed back survey.

  • Stayed: June 2014, travelled as a couple
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Thank Emily H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager2013, Manager at Premier Inn Kidderminster Hotel, responded to this reviewResponded 3 August 2014

Dear Guest,

Thank you for your comment regarding your stay at Kidderminster Central Premier Inn. I sincerely do apologise that we did not meet your expectations on this occasion. At Premier Inn we endeavour to provide our guests with good customer service and clean, comfortable rooms.

I do hope this does not change your mind about staying with us again in the future, and we are passionate about offering our guests a good night sleep and a pleasant stay.

If you would like to discuss the matter further, please call our hotel directly on 01562-513390.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

This hotel is based in what I believe was an old carpet mill...the exposed beams and brickwork and long high windows take your breath away...beautiful! Surrounded by shops and a beautiful canal around.

  • Stayed: July 2014, travelled as a couple
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Thank Jean S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager2013, Manager at Premier Inn Kidderminster Hotel, responded to this reviewResponded 31 July 2014

Dear Guest,

Thank you for your kind comments regarding your stay at Kidderminster Central Premier Inn. As the building was built in the 19th century it has a lot of history. Formely a carpet mill, and more recently De Bradeli Mill department store, before becoming a Premier Inn. Slingfield Mill was Grade 2 listed in 1986, along with Frankie and Bennys and the chimney located next to the canal.

I do hope that you stay again if you are in the area, and look forward to your future visits.

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Reviewed 28 July 2014

We took our two grandsons to West Midlands Safari Park then stayed over night in a family room. Fab building, clean rooms and above all lovely staff! Lifts were excellent. Great location as we were visiting the Severn Valley Railway on the Sunday. Would recommend to families, also try the all you can eat breakfast - good value as kids eat free. Thanks for a lovely stay.

  • Stayed: July 2014, travelled with family
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Thank 277Jacqueline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsManager2013, Manager at Premier Inn Kidderminster Hotel, responded to this reviewResponded 31 July 2014

Dear Guest,

Thank you so much for your positive comments regarding your stay at Kidderminster Central. I am glad that you enjoyed your trip to the West Midland Safari Park, and hope that you saw the new baby elephant, called Sutton. Named in memory of Stephen Sutton.

Our' All you can eat' breakfasts are very popular with guests, even more so with 2 children under 16 eating free if accompanied by 1 paying adult.

I hope that you stay again if you are in the area, and look forward to your custom.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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