We arrived at the holiday inn at midnight after getting back from turkey and arriving at Birmingham airport. We got there and were asked for a card to put £50 down in case of damages. I explained we didn't take our cards abroad and asked if they would take cash or failing that I knew my card details off the top of my head. We were refused. The man on the desk said it clearly stated we would need a card on arrival which I understand but we were a couple looking to rest our heads after a long flight not a group of lads looking to drink all night. Anyway after saying there was nothing he could do we were turned away and faced a 3 hour drive back to gosport at midnight. Anyway after multiple difficulties on the way home resulting in a tow truck taking us back to gosport and arriving home at 7.15 am I received an email stating we would be charged £50 for not turning up! What a joke. By then we had been awake for 24 hours, I will never return and will definitely not be using the holiday inn again.
- Official Description (provided by the hotel):
- Award-winning Holiday Inn Express Redditch town centre hotel offering 100 luxurious air-conditioned en-suite bedrooms, Lounge/Bar and GR Restaurant offering complimentary Buffet Breakfast with a selection of your Hot favourites and serving freshly prepared evening meals daily. Situated near the M42 Jct2/Jct3 and within easy reach of Birmingham’s NEC, NIA, ICC and the surrounding area. Complimentary parking for all guests and delegates, high speed Wi-Fi throughout. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, Expedia, TripOnline SA, Hotels.com, Cancelon, Ebookers, Evoline ltd and HotelQuickly so you can book your Holiday Inn Express Birmingham, Redditch reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Redditch Hotel Redditch
- Holiday Inn Redditch
- Redditch Holiday Inn