We have often visited the restaurant at Stone Manor over the past 40 years and always enjoyed an enthusiastic welcome, excellent service and good food. On recent visits, following departure/retirement of a number of longstanding restaurant staff, and the arrival of a new restaurant manager, we have noticed a significant deterioration in the standard of service. in our opinion, whilst the food remains at a high standard, the current restaurant manager does not deserve to be employed in the role in such a prestigious restaurant. He has no rapport with his guests nor his staff and appears to continually be flustered - are customers a nuisance to him?.
The sooner that a competent and efficient manager is appointed, the sooner your regular / local clients may return.
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- Also Known As:
- Hogarths Stone Manor Worcestershire