On attending a private function at This Hotel . Two members of our group injured themselves due to a faulty floor. I raised it with a member of staff who went away & told me the procedure for making an insurance claim ! Apparently this advice came from The General Manager . I have repeatedly attempted to contact The Manager to no avail.
I / We DONT want to make a claim .
I want to make sure no one else hurts themselves again !
Looking at the threads for this hotel
it seems the previous manager was much more helpful
- Official Description (provided by the hotel):
- A hotel with such a lot to offer the business, leisure and wedding guest. There is a lot of history attached to our Victorian stately home in the heart of Worcestershire. Set within 23 acres of wonderful grounds, the Hallmark Hotel Stourport Manor is located 10 minutes from the M5 motorway and has plenty of on-site parking. Along with 72 comfortable bedrooms including family bedrooms, the hotel has lots of great facilities including a brasserie, a bar and lounge now showing BT Sport, a swimming pool, sauna, steam room, spa bath, gym, tennis courts, squash courts and foot golf. The hotel is a stylish wedding venue with capacity for 220 guests, which also has nine meeting rooms with capacity for up to 350 delegates. ... more less
- Reservation Options:
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- Also Known As:
- Menzies Stourport Manor Hotel Stourport On Severn
- Menzies Stourport Manor On Severn
- Hallmark Hotel Stourport Manor Stourport-On-Severn, Worcestershire