Spent 1 night on safari park break at this hotel.The reception staff were friendly and helpful. We had a Family room on the Ground floor which was spacious and immaculately clean. It had tea and coffee available and all bathroom shampoos etc. were supplied. All in all it was a good experience staying at this hotel But Problem start only after 1 hour of checkout . Hotel called me to and said they charged me for 3 Breakfast which i never had. I never been to there breakfast room. They charged me because of miscommunication between there breakfast staff. They refund my money back after 100 calls them.
Overall hotel is nice and clean, reception staff is helpful and friendly but Senior Management staff is not at all helpful to short out problems which are created by them.
- Official Description (provided by the hotel):
- A hotel with such a lot to offer the business, leisure and wedding guest. There is a lot of history attached to our Victorian stately home in the heart of Worcestershire. Set within 23 acres of wonderful grounds, the Hallmark Hotel Stourport Manor is located 10 minutes from the M5 motorway and has plenty of on-site parking. Along with 72 comfortable bedrooms including family bedrooms, the hotel has lots of great facilities including a brasserie, a bar and lounge now showing BT Sport, a swimming pool, sauna, steam room, spa bath, gym, tennis courts, squash courts and foot golf. The hotel is a stylish wedding venue with capacity for 220 guests, which also has nine meeting rooms with capacity for up to 350 delegates. ... more less
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- Also Known As:
- Menzies Stourport Manor Hotel Stourport On Severn
- Menzies Stourport Manor On Severn
- Hallmark Hotel Stourport Manor Stourport-On-Severn, Worcestershire