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“Overnight stop over”

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Premier Inn Manchester Bury Hotel
Ranked #2 of 7 Hotels in Bury
Certificate of Excellence
England, UK
Level Contributor
112 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“Overnight stop over”
Reviewed 4 February 2014

My husband and I stayed here for one night whilst visiting relatives in Manchester. We have stayed here before and chose it because of the cheap prices when compared with central Manchester hotels; parking in the car park next door was a bargain.
We arrived quite late and just wanted to go to bed, unfortunately the first room we went to had an unpleasant smell but the room was changed after a quick phone call to the very friendly receptionist. The second room was a little cold but the air conditioning was too noisy to leave on-once in bed this wasn't an issue. The extra pillows -firm and soft are a bonus and the room was well-equipped as you would expect from a Premier Inn.
Breakfast is served until quite late on a Sunday which was great for a relaxed start to the day, the buffet was kept replenished but I don't think there is any advantage in keeping fried eggs in a heated dish and the coffee machine was not working properly-a fact known to the staff but there was no offered alternative. These details did not stop us from over-indulging in the name of the all you can eat breakfast!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travellingManc_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie H, Manager at Premier Inn Manchester Bury Hotel, responded to this review, 11 February 2014
I would like to thank you for your feedback. Here at the Premier Inn Manchester Bury We are committed to providing world-class service. We welcome all feedback so we can ensure the commitment we make to our guests is kept. I assure you that the issues you have raised will be dealt with immediately. Kind regards, Anne Marie Heys Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (160)
Date | Rating
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  • French first
  • German first
  • Hungarian first
  • Italian first
  • Any
English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 February 2014

The refurbishment is obvious but then it is very decent. The staff are very professional. Breakfast choice is as good as anywhere and they will cook some items to order. The breakfast Costa coffee is from a machine but it's as good as you make at home. Five minute walk from the car park and centre of town. 30 minutes free wi-fi. Amazing value for money. Try and get all this in Kingston upon Thames where I live and you'd pay 3 times the price.

Room Tip: They have rooms in a 'peaceful zone' - I think it's called.
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie H, Manager at Premier Inn Manchester Bury Hotel, responded to this review, 11 February 2014
I must express how much we appreciate you taking the time to give us feedback on your most recent stay. I am pleased to hear you enjoyed your time at our hotel and I will pass onto the team the great feedback you have given us. Kind Regards Anne Marie Heys Operations Manager
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Maidstone, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
Reviewed 31 January 2014

The price for a family room was excellent value wasn't expecting much but hotel had everything you needed was clean and well maintained but what made our stay was that the staff were professional helpful and really friendly.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kaye D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie H, Manager at Premier Inn Manchester Bury Hotel, responded to this review, 4 February 2014
Thank you for taking time to post your review, here at the Premier Inn Manchester Bury we take great pride in ensuring each and every guest has an enjoyable experience, I'm really pleased to hear you enjoyed your stay and I look forward to welcoming you next time your in Bury. Kind Regards Anne Marie Heys Operations Manager
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Bristol, United Kingdom
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 30 January 2014 via mobile

Had a lovely stay at the premier inn from start to finish. Staff were very friendly and very helpful, couldn't do enough for you. Room was exceptionally clean. Had two great night sleeps and the breakfast was lovely. Came here to watch Manchester utd, bit far from the ground but 20-30 min drive into Manchester and there are lots of places to park if your going to watch the game. The shopping centre was also brilliant. Will defiantly stay here again when returning to Manchester.

Stayed January 2014, travelled as a couple
Helpful?
Thank tak1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie H, Manager at Premier Inn Manchester Bury Hotel, responded to this review, 31 January 2014
I would like to thank you for taking the time to comment on your recent stay. The team love to hear how much our guest's enjoy their stay and I know they will be delighted to hear your feedback on our clean and comfortable rooms. I look forward to seeing you next time your in Manchester. Kind Regards Anne Marie Heys Operations Manager
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Bury, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 January 2014

After pulling up to a great looking hotel, we were met by staff who knew how to welcome customers as if they were the most important customer of the day. One slight room glitch that was sorted out immediately and without any fuss. Breakfast was fantastic, room was very quiet and price was brilliant. Your staff are an asset to you! Thanks.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AllyEndyKey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie H, Manager at Premier Inn Manchester Bury Hotel, responded to this review, 31 January 2014
Thank you for your glowing review of our hotel, I am very happy to read that your stay with us was a pleasant one. Rest assured your comments have been fed back the team who were happy how much you enjoyed your breakfast. We look forward to welcoming you back! Kind Regards Anne Marie Heys Operations Manager
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Lockerbie, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 January 2014

The hotel is centrally located and in easy reach of Bury Town Centre, Bury Market, East Lancs Steam Railway, and the Manchester Metrolink i.e. the tram network and bus depot which are located just next door. We did not use the restaurant so are unable to comment on service and quality of the food. We did use a very nice Italian restaurant (Santino) which is only about 200m from the hotel where the food and service was excellent.
We had problems with the main lighting in the bathroom which the hotel was unable to rectify because no one was available to replace a light bulb. They did offer to move us to another room which would have been a lot of hassle for such a small problem. However because the poor light in the bathroom we did not risk using the shower.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alistair M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie H, Manager at Premier Inn Manchester Bury Hotel, responded to this review, 31 January 2014
I would like to thank you for your feedback. Here at the Premier Inn Manchester Bury We are committed to providing world-class service. We welcome all feedback so we can ensure the commitment we make to our guests is kept. I assure you that the issues you have raised will be investigated and dealt with immediately. We look forward to being able to welcome you back in the future. Kind Regards Anne Marie Heys Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, UK
Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 25 January 2014

I've been staying here since it first opened as I visit the area regularly.

It had a bit of a "wobble" last year once the newness had worn off and a number of the staff changed - they never really measured up to their predecessors. I'm now pleased to report it's back on form again with staff who seem to take a bit of pride in what they are doing.

They've earned their "excellent" back off me.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mike-smashing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie H, Manager at Premier Inn Manchester Bury Hotel, responded to this review, 31 January 2014
I would first like to say a massive thank you for taking the time to write such an excellent review. It’s great for our team to hear such positive feedback from our guests and I know they too will appreciate your comments. We hope to be able to welcome you back again in the future, Kind Regards Anne Marie Heys Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Manchester Bury Hotel

Property: Premier Inn Manchester Bury Hotel
Address: 5 Knowsley Place | Knowsley Street, Bury BL9 0SW, England
Region: United Kingdom > England > Greater Manchester > Bury
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Bury
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Manchester Bury Hotel 3*
Number of rooms: 115
Official Description (provided by the hotel):
Our Bury Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. All rooms are on En-suite with tea & Coffee making facilities, with family rooms and Disabled Access rooms also available. Breakfast is All You Can Eat for just £7.99, and kids eat free when an adult purchases the breakfast. Bury Premier Inn is situated in the town centre right at the side of the main Metrolink which offers fantastic access to Manchester City Centre. ... more   less 
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Also Known As:
Premier Inn Manchester Bury Hotel Bury
Premier Inn Manchester Bury Hotel Greater Manchester

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