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Village Hotel Manchester Bury
Ranked #4 of 7 Hotels in Bury
Reviewed 26 August 2014

Stayed here bank holiday weekend on booking asked for twin beds and walk in shower as I have walking problems and use a wheelchair. When we pulled up in the car park we were met with 15 or so steps. My husband had to go and find out how to get in with a wheelchair This was a lift at the side of the hotel and only just fitted a wheelchair with a leg extent ion and my husband Getting in and out of the lift was small ramps and the walk to the reception was along a paved area which in parts was uneven. Arriving at the room it was a double bed which was higher than the wheelchair so I couldn't get on Husband went to reception it was the ONLY room with a walk in shower so they had to split the bed. The housekeeper saw my predicament and got a lower mattress out of store . Reception said they did not have lower beds Even the bar area was paved so wasn't really suitable for a wheelchair and we had to move bar stools as there was no direct path we have stayed in the village hotel at Hull before and that was 100% better catered for disabled

Room Tip: Walk in shower is room 187
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  • Stayed: August 2014, travelled as a couple
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Thank pk&award
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter DGM T, General Manager at Village Hotel Manchester Bury, responded to this reviewResponded 27 August 2014

Thank you for this review of your recent stay at Village Urban Resort Bury.

Firstly, please accept my apologies for the issues you encountered, we take all feedback seriously. I would very much like to discuss your stay with you and be given the opportunity to turn this situation around, so please feel free to give me a call on the main hotel number 0161 764 4444 at your convenience.

Kind Regards,
Peter Thomson,
General Manager.

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1,583 - 1,589 of 1,975 reviews

Reviewed 24 August 2014

We got a good deal here through booking.com, £116 for two nights B&B. large hotel easy to find, although Satnav hasn't caught up with De Vere/Village swaps. Large car park with plenty of blue badge spaces. There are a lot of steps up to the front door, but a lift is available at the side of the hotel. The hotel was very busy with at least three large functions going on, a wedding, a 40th birthday and a hen night. Our room was on the second floor in the main building which saved a walk from the annex. There is a large pool and excellent spa facilities. We ate in the Verve grill the first night and had an excellent meal, delicious ribs and a very tender fillet steak. This grill isn't open on a Sunday as they do an all day carvery until 6.30pm. We ate in the Victory pub the second night, good food and the same ribs are actually a couple of quid cheaper here! However this bar is noisy and several large screen TVs are constantly on. We managed to get some seats in the lobby area which was much quieter. As the hotel was so busy there was a large queue for breakfast on the Sunday, the staff said that no one had been before 9.00am and then everybody came at once, maybe a good tip would be to come early for your breakfast. Breakfast was pretty good and set us up for the day.
An enjoyable stay but look out for a good deal.

Stayed: August 2014, travelled as a couple
Thank 973SimonR973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter DGM T, General Manager at Village Hotel Manchester Bury, responded to this reviewResponded 26 August 2014

Thank you for taking the time to review your recent experience at Village Urban Resort Manchester Bury. I am so pleased you enjoyed everything about your stay. We look forward to welcoming you back to the hotel in the near future.

Kind Regards
Peter Thomson
General Manager.

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Reviewed 24 August 2014

Hotel easy to get to, straight off m66, building old style rather than the "modern box", in serious need of tlc, exterior looked shabby, our upper deck room was large but looked like something had happened previously because there was a paint job done that did not match colour wise or hide inadequate plasterwork! The bathroom was not upper deck as compared to other upper deck rooms we have stayed in, the toilet I assume is very old and took forever to fill, the shower was pitiful and not what you would expect paying for an upgrade, the tiled floor had broken tiles all across one part of the floor. As said we have stayed in a few upper decks and this bathroom appeared to be an attempt (failed) to make it look upper deck.
Pub exactly what you would expect in a village hotel and comfortable area.
Staff were excellent and friendly throughout.
Nights were not great, because fri and sat there were "great nights out" events and as we were on the 1st floor at the front we were woken by (mainly) very loud women between 1 and 2am out on the terrace which is below the rooms,1st night Thursday was really peaceful and we slept well on the very comfy bed.
Food and service excellent as always with a village hotel.
Location good, go to bury, it's a 20-30 min walk, lovely town and very good market.
Breakfast was ok about same as other villages but make sure Sunday you go before 9 as the queue when we came out was ridiculous!
Overall good stay but the hotel needs work.

Room Tip: We checked room was away from the entertainment area but were not warned that our room was at the fr...
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank 26liz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter DGM T, General Manager at Village Hotel Manchester Bury, responded to this reviewResponded 26 August 2014

Thank you for taking the time to review your recent stay at Village Urban Resort Manchester Bury. We welcome all constructive criticism and take all feedback seriously as it helps us to get better. We look forward to welcoming you back to the hotel in the near future.

Kind Regards
Peter Thomson
General Manager.

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Reviewed 24 August 2014 via mobile

There are some really great things about this place but too many niggles to encourage us to return.

The staff we met were all friendly and efficient and check in was smooth. The Starbucks on site was a bonus and we ate in the Victory bar three evenings with no complaints - except very noisy at times. Breakfast was great but due to queuing at the weekend we decided not to bother on our last morning. Easy to find straight off the motorway and lots of parking made things easier and it's surprisingly close to Bury town centre which is brilliant for shopping / cinema / bowling etc.

We booked an upper deck upgrade and on our initial arrival were pleased with the spaciousness of the room. It was, however, very dark - the small window and the very dark decor meant it became stuffy quite quickly. We did have a fan in the room but it's not ideal to sleep with a fan running. The basic cleanliness was fine but there were huge old cobwebs on the ceiling in several places plus two clear greasy hand prints on the hard wood headboard. The hot drinks package was a nice touch although didn't always have everything in it and only one wooden stick for stirring - not ideal if you want to make use of tea, coffee and hot chocolate throughout a day - the addition of teaspoons would be a good idea. Bottle of mineral water very useful though. Bed was plush and comfy but we did struggle to sleep due to lots of noise inside and outside - music thumping until early hours, people shouting in the smoking areas outside and doors continually slamming inside. Our window looked out at the front of the hotel directly above the designated smoking area so our room smelt of cigarette smoke more often than not. TV was fine - Sky package not great as lots of channels (even those readily available on freeview) were not available to watch.

The real asset to our stay, though, was the pool! It is big and quiet if you time it right ie during adult only times. Steam room, sauna and hot tub were fabulous - all very clean.

At over £120 per night b & b, it's doubtful we would choose this again for a couples break but if you're staying because of a function eg hen party, wedding etc. then I think you get a good deal with the fab breakfast, pool & gym plus all the good outlets.

So, as I say ... mixed feelings about this one but probably just that we chose the wrong place for a quiet couples break!

Stayed: August 2014, travelled as a couple
Thank Squirrel-Scribbles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter DGM T, General Manager at Village Hotel Manchester Bury, responded to this reviewResponded 26 August 2014

Thank you for taking the time to review your recent experience at Village Urban Resort Manchester Bury. We sincerely regret the noise during your stay. On your next visit, we would be happy to assign one of our quieter rooms upon request.

Kind Regards
Peter Thomson
General Manager.

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Reviewed 9 August 2014 via mobile

Wifi is the only good thing. Telephone was unplugged in room - not helpful cos I booked a wake up call! - thankfully I noticed - even though I'm blind! TV has tinny sound. Cash point has a fee. I doubt I will stay again!

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank RD_choirgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter DGM T, General Manager at Village Hotel Manchester Bury, responded to this reviewResponded 11 August 2014

Thank you for taking the time to review your experience at Village Urban Resort Manchester Bury. I am sorry that it appears you did not enjoy your time at the hotel. If you would like to discuss any element of your stay further please do not hesitate to get in touch on 0161 762 6063.

Kind Regards
Peter Thomson
General Manager.

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Reviewed 8 August 2014

Very good experience at the Bury Village would recommend a stay at the village to friends and family. very clean rooms and excellent service, didn't get chance to try the pool but will defiantly be bringing my swim suit next time.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Kimus01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter DGM T, General Manager at Village Hotel Manchester Bury, responded to this reviewResponded 11 August 2014

Thank you for taking the time to review your experience at Village Urban Resort Manchester Bury. I have shared your wonderful comments with our staff and we are thrilled to hear that you enjoyed your stay. We look forward to welcoming you back soon.

Kind Regards
Peter Thomson
General Manager.

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Reviewed 5 August 2014

The steak sub was the best I have ever had, the quality was impressive and it looked so appealing!!!!!! You could tell someone had put passion into creating my dish! The service was good, all happy to help. The pub was very clean and attractive and well looked after!

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Monika N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter DGM T, General Manager at Village Hotel Manchester Bury, responded to this reviewResponded 6 August 2014

Thank you for taking the time to review your recent experience at the Victory Pub & Kitchen. We are thrill to hear you enjoyed your dining experience Thank you for your wonderful comments and we look forward to welcoming you back soon for another steak sub!

Kind Regards
Peter Thomson
General Manager

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Additional Information about Village Hotel Manchester Bury

Address: Rochdale Road | Waterfold Business Park, Bury BL9 7BQ, England (Formerly De Vere Village Manchester Bury)
Region: United Kingdom > England > Greater Manchester > Bury
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Bury
Price Range: £27 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Village Hotel Manchester Bury 3.5*
Number of rooms: 128
Official Description (provided by the hotel):
Village Hotel Manchester Bury is an ideal base for exploring the Pennines or for a relaxing family weekend. Shoppers will enjoy the Trafford Centre, and the famous Bury Market. You are also close to Manchester with its cosmopolitan array of attractions. Football enthusiasts could find it hard to miss a trip to Manchester United and Manchester City football grounds. Village Hotel Manchester Bury has 128 bright and modern bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, a relaxing Spa, state-of-the-art Health and Fitness Club, Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free parking and free wi-fi throughout the hotel. ... more   less 
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Also Known As:
Village Hotel Manchester Bury Greater Manchester

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