Ignored at check in for 5 minutes by staff member who was struggling with the computer system. Arrival of another staff member gave us an acknowledgement of our being there but after an apology we still had to wait for a further 5 to 10 minutes before we were checked in. This entailed looking on a preprinted list which was on the check in desk all the time and taking payment in full for our 3 night stay. Given a room key and sent to our room.
This was clean and quite well appointed but the shower was at most a dribble and the mattress was in need of retirement.
Breakfast was included in the room rate but was "continental" and no cooked option was mentioned by any of the staff. Coffee was excellent!!
Stairwell to rooms was badly lit and smelled a lot!!
- Official Description (provided by the hotel):
- Heaton Chapel lodge offers quality budget accommodation right on the doorstep of Stockport and Manchester. It's a good base for visits to Manchester Conference Centre, or if you simply want to make the most of this vibrant part of the country. There's so much to do in the area, you'll be spoilt for choice. Stockport is blessed with some real hidden gems, including the stunning medieval Bramall Hall, the beautifully preserved tunnels of the Stockport air-raid shelters and the intriguing Hat Museum. Manchester needs little introduction, as it's famous for its prolific music scene, buzzing nightlife, world class shopping and two celebrated football teams. Further afield you can visit Cheadle, the scenic Cheshire Plain and the sweeping hills of the Peak District. All of these attractions are within striking distance, but you'll find great food just next door at Toby Carvery. So if you're a fan of freshly roasted joints and seasonal vegetables, you're in for a treat. ... more less
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- Also Known As:
- Innkeeper`s Lodge Stockport Hotel Stockport
- Innkeeper's Lodge Stockport, Heaton Chapel Greater Manchester