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“Birthday meal washout”
Review of Jafran

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Jafran
Ranked #226 of 340 Restaurants in Barnsley
Cuisines: Indian
Dining options: After-hours, Delivery, Reservations
Restaurant details
Dining options: After-hours, Delivery, Reservations
Reviewed 1 March 2014 via mobile

Booked a table for 8. Sat down but not acknowledged again for 20 minutes not even for drinks, when we were acknowledged we had to ask for menus. Once ordered, we had an hour wait until the starters came out - now at this point you probably think they are full to the rafters and have a huge amount of takeaways on - well actually no....
When the starters arrived, basic manners would have been to have apologised for the long wait - not just put the food down and go straight back into the kitchen hiding from others.
Starter plates were then left for 15 minutes before being cleared.
After another 45 minutes we decided to ask where out food was - told 5 minutes.
When the food was given out I would say that the food quality wasn't that bad - average quality really.
One of the females kept asking about long delays and where drinks etc were but she was ignored each time. Finally after asking for the bill twice, a male member of the party asked and it appeared.
We were charged for two things we didn't actually receive which in fairness were removed and a small discount given.
Unfortunately the poor service means we will never return, however, if I can give them a tip - had you apologised at any point throughout the night about the wait then we wouldn't have minded and we would have understood as you would have treated us with basic manners. But just ignoring a problem is just down right rude!!

Thank Keiranne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 - 23 of 50 reviews

Reviewed 1 March 2014 via mobile

Really poor service
Left for over an hour waiting on starters
Then the mains took 50 minutes to come.
When questioned the poor service - the waiter walked away into the kitchen.
We were eventually given a free bottle of wine as compensation...... Too little too late

Thank RobSWFC83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2014 via mobile

When we arrived we were directed to our table and never saw any menus or asked if we wanted any drinks for 20minutes. When we finally got our drinks order taken this took a further 10 minutes to arrive. Our food order was taken but 45 minutes for our starters to arrive. Followed by a long wait for our mains. The restaurant wasn't even that busy.

Thank Daveswfc1867
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2014

Decided to have a trip to barnsley and we just had to pop into jafrans as this used to be a regular curry house for us, having moved to another area we have tried many Indians but none have ever come up to what we used to get at jafrans. Having read all the bad reviews lets just say we were apprehensive but.........we were wrong it was still perfect in every way. Food was perfect and service was spot on, a four course meal and two drinks £28.... The Wednesday and Thursday offer how can you grumble at that? An hour drive home, belly full ....the drive there and back was definitely worth it.mind you hubby does like his Dutch oven after a curry...that bit I could give a miss!

Thank crookycrumble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2014 via mobile

Ordered a takeaway tonight and specified our special dietary requirements (nothing too difficult, just asked for chicken only in the dishes).

First it took 40 minutes to be ready when I'd been told 20.

Second, they got the order wrong. We ended up with lamb rather than chicken. When I called up to sort this out I was told there was nothing they could do because I'd taken the meals away!!

The staff were rude and their best offer was to knock something off my bill next time I go... There won't be a next time!

Thank KennyM83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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