A group of friends attended a sportsmans dinner at the hotel last night, it was a yearly event for well over a 100 people, when we arrived there was only one member of staff serving drinks, so after waiting 20 minutes for a drink we ventured out to try the other bars, there was one person in the function room who wouldn't serve us, we eventually got a drink in the deserted restaurant area after virtually begging to be served.the staff said it was always like this and they wouldn't put any more staff on because they were too quiet at all other times.( it's little wonder).
When we went to be fed the disaster began.
The soup was a cheap packet thing that was warm at best.
The main course was pork chops with more fat on them than meat, and the meat was raw in the middle, I called for the manager who sent a waitress over, I insisted on speaking to him and all he did was take the food away with no apology and that's the last we heard of it, no sorry or replacement.
When the chairman got up to speak, he had to apologise for the poor quality of the food, there was no one from the hotel prepared to stand up and make amends, the cricket club were embarrassed to say the least and for £33.00 a head the hotel should be ashamed of themselves. I will not be returning .
- Also Known As:
- Brooklands Hotel Barnsley, South Yorkshire