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“2 night romantic package”

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Tankersley Manor Hotel - QHotels
Ranked #1 of 1 Hotels in Tankersley
halesowen
Level 4 Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“2 night romantic package”
Reviewed 10 August 2014

Rooms average not 4 star but nearer 3. Narrow corridors and to find room it was like walking in a maze. Nice menu in restaurant. Had mussels and unfortunately some were closed and others cracked and broken. Had late check out and several times knocks on door to clean our room. Breakfast in room but although ordered received incorrect breakfast . Lanson champagne and delectable chocolates on arrival. Could have been better and will not stay or recommend to others.

Room Tip: Ask for a room not by smokers area and directly over gym as you can hear every word from smokers are...
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  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank jacquihs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve L, General Manager at Tankersley Manor Hotel - QHotels, responded to this review, 24 January 2017
Dear jacquihs

Thank you for your comments regarding your recent stay.

Please be assured that we do take your feedback seriously and we will take the appropriate action.

Many thanks,

Steven Lawson
General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (320)
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English first
Saltaire, United Kingdom
Level 4 Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 10 August 2014

I would like to thank all staff for their kind and professional work during our stay. special mention to Russell and two ladies Kelly and another lady on reception on Saturday morning 9th of August absolutely wonderful stay thank you once again highly recommend will be back soon

  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank elizabeth266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayleigh p, General Manager at Tankersley Manor Hotel - QHotels, responded to this review, 11 August 2014
Dear Guest

Thank you for your marvellous review and especially for your recommendations for Russell, Kelly and the team - this really is appreciated.

I look forward to welcoming you back in the near future.

Kind regards

Hayleigh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 August 2014

Attended a wedding reception here on 9th August 2014. On arrival and going to the bar to buy drinks, I was asked if we were with the wedding party and then told they couldn't serve us at that bar and I would need to go to the small serving hatch in another room, which was ridiculous for the amount of guests. I was warned off buying the Tetleys bitter as it was 'well off' and undrinkable.

I bought 2 pints of lager (so that I didn't need to queue again soon) and a small bottle of water. Price £10.70 !! What a rip off for such poor quality drink and service.

Importantly, there is no price list displayed any where near that small bar, which as far as I know is in contravention to legal requirements.

Under The Consumer Protection from Unfair Trading Regulations 2008 there is now a general obligation on traders to give sufficient information to customers at the point of sale, so that they are not misled on prices.

There appears to be a price list in the larger bar, but this is well behind the bar. The area is dimly lit and of course, totally unreadable for average eyesight. Intentionally so, no doubt.

Suffice to say, I didn't buy another drink all evening, as I don't like being ripped off, especially when the quality of drink and service is so poor.

Room Tip: We didn't sleep at the hotel and my comments only refer to the service and drink prices, exacerb...
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  • Stayed August 2014, travelled with friends
    • Service
Helpful?
1 Thank Aubrey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayleigh p, General Manager at Tankersley Manor Hotel - QHotels, responded to this review, 11 August 2014
Dear Guest

Thank you for your review where I was sorry to learn of your dissatisfaction.

Having checked all of our bars I would like to confirm that our bar prices are displayed in all four hotel bars. I have also checked the kegs of Tetleys and can confirm that no issues have been noted although I will pass on your feedback to our supplier.

Best wishes

Hayleigh
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Mexborough, United Kingdom
Level 4 Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 August 2014 via mobile

Came here for a friends wedding, the venue was gorgeous, had a sit down meal then a Buffett at night both good and plenty to choose from.
Only one complaint drinks were a little pricey & the cola from the pumps were awful, resorted to buying glass bottles of cola.
Wedding do at night was fab nicely set out, wish we could of stayed night to see the hotel part.
Defiantly will be back for a longer stay.

Stayed August 2014, travelled with friends
Helpful?
Thank Emma T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayleigh p, General Manager at Tankersley Manor Hotel - QHotels, responded to this review, 11 August 2014
Dear Guest

Thank you for your review where it was great to read that you enjoyed celebrating your friends wedding at Tankersley Manor Hotel.

I have passed on your comments to the team and we look forward to welcoming you back for a longer stay

Kind regards

Hayleigh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 August 2014 via mobile

This was my second stay here, and again it has been brilliant, nothing is too much trouble for the staff they are all so helpful and friendly would definitely recommend and hope to be back again. The spa is great the treatments included are lovely, the meals are very nice and I have come home feeling very relaxed.

Stayed August 2014, travelled with family
Helpful?
Thank leedsnjg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayleigh p, General Manager at Tankersley Manor Hotel - QHotels, responded to this review, 11 August 2014
Dear Guest

Thank you for your 5 star review - we are delighted that you enjoyed your spa stay with us.

The team will be really pleased to read your comments and we look forward to having the opportunity to welcome you back to the hotel in the future.

Best wishes

Hayleigh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester
Level 4 Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 8 August 2014 via mobile

Husband found this deal for an overnight break on my birthday and it was lovely. Pretty hotel and weather was good. Great spa break...fizz in the room, treatments, dinner and lunch. Friendly staff and great food....will be back.

Stayed August 2014, travelled with friends
Helpful?
1 Thank Karenpoynton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayleigh p, General Manager at Tankersley Manor Hotel - QHotels, responded to this review, 11 August 2014
Dear Guest

Thank you for your review where it was fantastic to read that you enjoyed your spa break whilst celebrating your birthday.

We hope to see you again soon

Warm regards

Hayleigh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 August 2014

Had a two night break and stayed in one of their two suites. The room was fabulous with the air conditioning but it did smell of cigarette smoke when we arrived and lingered for the two days.
The extractor fan in the bathroom did not work and despite us notifying them was not fixed during our stay. The spa treatments were great as also was the free pool and sauna.
The breakfast was superb as were the staff but we would have found the evening menu expensive had we not had a meal deal with the break although the food was excellent.
Overall the staff made our stay very enjoyable and would definitely stay again but only with an evening meal deal.

Room Tip: Get a meal deal and the two suites are the rooms to have.
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  • Stayed May 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank GLENN N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayleigh p, General Manager at Tankersley Manor Hotel - QHotels, responded to this review, 11 August 2014
Dear Guest

Thank you for your lovely review of your recent break with us - where I was pleased to read that you enjoyed yor stay with us.

I hope we get to welcome you back to the hotel soon

Best wishes

Hayleigh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tankersley Manor Hotel - QHotels

Property: Tankersley Manor Hotel - QHotels
Address: Upper Tankersley, Tankersley S75 3DQ, England
Region: United Kingdom > England > Yorkshire > South Yorkshire > Tankersley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Tankersley
Price Range (Based on Average Rates): £
Hotel Class:4 star — Tankersley Manor Hotel - QHotels 4*
Number of rooms: 100
Official Description (provided by the hotel):
Tankersley Manor is a fantastic four star hotel near Sheffield. Just off J36 of the M1, the hotel is close to the bustling city centre but also on the doorstep to some of the country's most picturesque scenery.The hotel is built round a former 17th century residence with many of the original features being retained including exposed wooden beams and Yorkshire stone windowsills. A modern edge has been created with the addition of a purpose built conference centre, magnificent Leisure Club and Spa and a contemporary bedroom wing. ... more   less 
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Also Known As:
Tankersley Manor Hotel - QHotels
Tankersley Hotel Manor

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