We planned a relaxing riverside cream tea at the Great House today without knowing that it was going to be the most stressful afternoon. The waiter couldn't get the simple order of one cream tea and beer right. After 20 minutes' wait, order was delivered but they manage to forget the beer and brought cream tea with the wrong type of tea and without milk. When I complained to the waiter, what we got was an aggressive attitude with full of excuses and no word of apology.
I had to leave the table at that point and complain to the manager. He waved our bill but it didn't make up for the ruined afternoon. The scones were very dry and tasted like a few days old.....no thing apart from the riverside location and the view was good. Not recommended.
- Official Description (provided by the hotel):
- Recently refurbished, The Great House on the banks of the river Thames in Sonning offers contemporary and stylish en-suite rooms. The hotel offers easy access to the A4, Reading and the M4, ample free parking for guest's use and free WiFi throughout. Bedrooms are located in separate buildings: the original White Hart Hotel, the 16th century palace yard, the 17th century coach house, and the clock tower. Rooms include a number of comfortable features including luxury bedding, work desks and rain showers. A newly opened all-day restaurant, Coppa Club, includes a relaxed bar area with an open fire and an outdoor terrace overlooking the gardens and river. Breakfast can be ordered from 7:30am and a wide range of options are available from healthy smoothies to a full Skillet Breakfast. In the main house guests can work throughout the day and enjoy fresh coffee and snacks whilst making use of the complimentary WiFi and numerous power points. Situated in the picturesque conservation village of Sonning-on-Thames, the hotel is a 20-minute drive to Reading and Henley-on-Thames and less than 2 miles from Thames Valley Business Park. We look forward to welcoming you soon! ... more less
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- Also Known As:
- The Great House At Sonning Hotel Sonning On Thames
- The Great House At Sonning Sonning-On-Thames, Berkshire