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“My son's best birthday ever!”

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The Swan at Streatley
Reading, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“My son's best birthday ever!”
Reviewed 8 November 2013

Last weekend we held a family tea party celebration at The Swan for my son's 2nd birthday. This had been planned for months and I had changed numbers and arrangments several times but Lou Rollason the Events Co-ordinator could not have been more helpful or patient.

We visited a little while before the party to try out the afternoon tea and view the room we had booked and received outstanding service from everyone concerned. The afternoon tea was delicious too!

On the day of the party everything was in place ready for us when we arrived and we were yet again not disappointed by the quality of the food or the service we received. My little boy and my family had a brilliant time and I wouldn't hesitate to recommend The Swan or use them again for events or celebration in the future!

MASSIVE thank you to everyone involved!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Kirsty D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GaryTOckwell, General Manager at The Swan at Streatley, responded to this review, 24 January 2014
Dear Guest,
Wow! Thank you for such a glowing review following your stay here at The Swan Hotel. I was pleased to note that you enjoyed your visit, in particular the service from the team, facilities, food and value for money. We really appreciate such a helpful review.
I will be delighted to share your feedback with the team as I know they will be encouraged by it. We look forward to welcoming you back very soon!

Best wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (185)
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English first
London, United Kingdom
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 November 2013 via mobile

I stayed at the Swan a couple of times and am pleased with the service received. The gym and spa are great.
I agree that the hotel would do well with some refurbishment, however the rooms are reasonably clean.
The food does let you down as it is over priced for its quality.

Stayed November 2013, travelled on business
Helpful?
Thank ThaisL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy P, MD at The Swan at Streatley, responded to this review, 5 November 2013
Thank you Thaisl for taking the time to review our hotel. I am not sure when you last visited us but we have done a lot of work with the ongoing refurbishment program of the hotel since we bought it in January. We started with the bar and restaurant including a new entrance and have this week started with the bedrooms, new bathrooms, bed, furniture, everything! We have also got an excellent new kitchen team with new menu this week and the launch of our bar menu next week, I hope that you will find these competitively priced and look forward to welcoming you on your next visit so that you can see the changes for yourself. kind regards Lucy
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Oxford, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 October 2013

Really lovely, couldn't do enough to help, decorated the table, brought in the cake and flowers at just the right moment and the Food was fab. WELL DONE..... will be back.... and thank you to the staff.... they were so good.......

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy P, MD at The Swan at Streatley, responded to this review, 5 November 2013
Thank you so much for your kind review. I will pass on a huge congratulations to my team on your behalf. We look forward to welcoming you again soon. kind regards Lucy Potter MD
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vinca, France
Level 6 Contributor
142 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 26 October 2013

I don't know where to start. If you look at my reviews you will see I like to support our hoteliers and give mostly good reviews. Look at the first picture of a chair and ask if that would be acceptable in your room that you were paying £110.00 w/o breakfast for. ( supposedly reduced from £500.00/ night, yea pull the other one). The hotel is set in a beautiful area, right next to the Thames. In fairness the restaurant, reception and and public areas have been refurbished, but please don't expect me pay for a room like that. £50.00 would have been a fair price!!!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank deneuk12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Streatley-on-Thames hotels

Peterborough, United Kingdom
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 October 2013

should be in a double room for single occupancy but have a single bed. above the kitchen so all i can see is a big metal box to do with extractor despite booking saying overlooks the countryside. asked for beans with my breakfast this morning to be told they don't do them! they then brought my plate out with beans on? Asked for a sandwich tonight for room service to be told they don't do them at night but i could have the restaurant menu, if i'd wanted that i'd have gone to the restaurant. wonder what the rest of the week will bring? I will not be coming back.

Room Tip: get one overlooking the car park
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank railman70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level 5 Contributor
48 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 7 October 2013

The problems with this hotel have been detailed numerous times in reviews left by others on here and other hotel websites. Refurbishment of public areas on the riverside have been completed to a very high standard and are impressive, however the poor relations are obviously the areas the public do not see as the hotel and guest rooms are of a very low quality and very dated.

Rooms with low numbers close to the kitchen are particularly noisy with a good nights sleep being difficult to achieve.

Would not recommend to others and would not stay again.

Room Tip: Rooms 1 to 15 are the noisiest rooms above the kitchen with 8, 9 & 10 being very noisy.
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vegasking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelmsford, United Kingdom
Level 6 Contributor
113 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 October 2013

Arival at the hotel was a surprise to the staff but were made very welcome. On help in finding a mooring the luxurious room awaited. The dining experience and evening ambience of the bar stting overlooking the water certainly will not disappoint. The gym and spa was not used at this visit.

Room Tip: Any room overlooking the river
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Simon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Swan at Streatley

Property: The Swan at Streatley
Address: High Street, Streatley-on-Thames RG8 9HR, England
Region: United Kingdom > England > Berkshire > Streatley-on-Thames
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Streatley-on-Thames
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Swan at Streatley 4*
Number of rooms: 21
Official Description (provided by the hotel):
The Swan at Streatley is set on the banks of the Thames in the picturesque Berkshire village of Streatley and enjoys wonderful views of the river. The Swan has 21 newly renovated bedrooms, as well as a new bar & terrace and a fully equipped gym and spa. The restaurant is currently closed as The Swan undergoes a multi-million pound investment to redesign of the restaurant, meeting & events spaces. Accommodation is available on a room only basis in the beautifully designed and stylish rooms and guests can purchase coffee, pastries, light refreshments and drinks onsite at the bar & terrace and have breakfast, lunch or dinner in the local restaurants a short walk from the hotel. ... more   less 
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Also Known As:
Swan At Streatley Hotel Streatley On Thames
Swan At Streatley On Thames
Swan Streatley Hotel
The Swan At Streatley Streatley-On-Thames, Berkshire

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