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“Small but perfectly formed”

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The Swan at Streatley
London
1 review
“Small but perfectly formed”
Reviewed 17 October 2008

I stayed in a single room at The Swan, and while small, my entire experience was positive. The menu selection (while, I thought, a little dear) was excellent and the speed and the friendliness of the staff: exceptional. (The food tasted good too!).

Check-in was quick and without fuss (a joy to see I have to say) and upon reporting of a small problem, was handled amazingly well with the Housekeeping Manager giving me feedback personally.

The bathroom was a little cramped - with a sloping wall over the bath, making taking a shower difficult, but the fast flowing hot water was great (no slow-paced filling of the bath here). I was told that a bathroom refurbishment is on the books, so my next stay should be even better!

Staff attitude was excellent, with people making a point to say hello, and the views and surroundings, amazing.

All in all, a very positive experience, which I hope others will share and enjoy as much as I did!

  • Liked — The friendliness and attitude of all the staff
  • Disliked — Nothing
  • Stayed September 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank mdwclarke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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598 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (180)
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london
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 January 2008

On returning to our favourite haunt by the river, it was refreshing to see that the hotel has obviously taken note of people's comments regarding the décor - when we arrived we were greeted by decorators filling the reception area. A letter in our room explained that a major refurbishment was underway for the bedrooms and guest areas. My husband was a little concerned that this would spoil our stay, but I have to say the the attentiveness of all the staff and the food as usual, was divine. I loved the little touch of a chocolate on my pillow - and look forward to returning to the Swan At Streatley in a few months to see when all the refurbishment is done.

  • Liked — Attentative of staff
  • Disliked — Nothing
  • Stayed January 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sathurley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
86 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 4 November 2007

we attended a birthday party at this hotel
it was a real let down

reception - not enough staff - kept waiting for check in and check out - no acknowledgement.
reception area tatty messy and unprofessional looking - on view was the room behind reception showing cables for electrics and telephone wires etc.

room - dated and tired looking.
tiny tv with bad reception, not much choice of channels
view was lovely though out the room onto the river.
bathroom very old and tatty. no pop up waste in the sink, just a gapping hole!

food - bar food very limited menu - food nothing special.
service very slow,
breakfast - finishes at 10 am ON THE DOT on sunday morning - way too early.
all hot food was taken away at 10am on the dot - we arrived down at 9.55am. only able to get coffee and toast

overall a dissapointment, although the site of the hotel is lovely - on the river - great views.

  • Liked — nothing
  • Stayed November 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank simstr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Streatley-on-Thames hotels

Kuwait City, Kuwait
Level Contributor
125 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed 1 October 2007

I spent two nights at this hotel as part of a group attending an offsite meeting. The location is great at a beautiful spot right on the river Thames. The staff were friendly and I would say the food was above average for this category of hotel.

The problem is the rooms which are several years overdue a major refurbishment. The bathroom in my room was in very poor shape, I would say not good enough to be in use for this category of hotel. I am attaching a photo of the bathroom that shows where a fitting has been removed (broken) and the tiles not replaced.

The room was spacious but looked over the car park.

  • Liked — Location
  • Disliked — Disappointing rooms
  • Stayed September 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard_SW11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
Reviewed 4 July 2007

I have stayed at The Swan a couple of times now and i think it is amazing!!!
Having the river on the doorstep and the calm area that it is located in makes up for the few bad things. (decore and wallpapers). The staff is always friendly and helpful.The food is amazing!!!
If people want a boxhotel that is sterile, in a town centre and boring then don't book The wonderful, old, charming and nature close Swan. And if you want to get something extra the give the Swan a chance.
It is the best location to have a conference away from rush and hastle and i now that they are really big on wedings.
Have a go at it!!!!!

Stayed July 2007
Helpful?
Thank MissSunshinelady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
1 review
Reviewed 3 July 2007

I would agree with other reviewers about the tired decor in the public areas. However, my room had an excellent new bathroom and and fine furnishings.

The best thing, apart from the location,is the new team running the kitchen - two new chefs headhunted from Ireland! The food is truly amazing - even breakfast.

The spa and pool area looked super but I didn't use it myself. Could definitely use some new sofas and drapes in the older public areas and a lick of paint here and there, especially on the on the side facing the river - but I will be back.

Stayed June 2007
Helpful?
Thank golfmad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaithersburg, Maryland
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 June 2007

This is a wonderful hotel on the Thames. It has an excellent restaurant and pub.

I had an excellent weekend stay as a solo traveller. A co-worker made the reservation for me to be near his home.

My room was a single with french doors that opened right onto the Thames with a gorgeous view. The room was small, but not unusual for an English hotel of this type.

The staff was very nice and helpful.

  • Liked — VIew of the river.
  • Disliked — Size of room - but spent most time outdoors.
  • Stayed June 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoeKH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Swan at Streatley

Property: The Swan at Streatley
Address: High Street, Streatley-on-Thames RG8 9HR, England
Region: United Kingdom > England > Berkshire > Streatley-on-Thames
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Streatley-on-Thames
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Swan at Streatley 4*
Number of rooms: 21
Official Description (provided by the hotel):
The Swan at Streatley is set on the banks of the Thames in the picturesque Berkshire village of Streatley and enjoys wonderful views of the river. The Swan has 21 newly renovated bedrooms, as well as a new bar & terrace and a fully equipped gym and spa. The restaurant is currently closed as The Swan undergoes a multi-million pound investment to redesign of the restaurant, meeting & events spaces. Accommodation is available on a room only basis in the beautifully designed and stylish rooms and guests can purchase coffee, pastries, light refreshments and drinks onsite at the bar & terrace and have breakfast, lunch or dinner in the local restaurants a short walk from the hotel. ... more   less 
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Also Known As:
Swan At Streatley Hotel Streatley On Thames
Swan At Streatley On Thames
Swan Streatley Hotel
The Swan At Streatley Streatley-On-Thames, Berkshire

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