I have stayed at Brentwood House a few times and the proprietors are the perfect hosts. They are very friendly,welcoming and will go out of their way to meet guests needs. I am however not amused people book in on special deals, get hours of free parking and invite extra guests for a free breakfast without prior agreement, then have the cheek to slate these guys and send false accusations. If you want a 5 star hotel, book into the ritz! This is a great home from home environment where alot of time,effort and money has gone into this establishment to ensure guests are accomodated and comfortable during their stay. These guys cannot be held responsible for what happens outside their property and reviews should be solely about their stay. As my nanna would say, if you can't say anything nice, keep schtum. You might get a freebie or refund, but false accusations can ruin a persons livliehood. Denise and pete are the nicest, friendliest, passionate and genuinely honest people i know and no way deserve the negative reviews they get. Hope it was worth the freebie and shame on you. I for one would be very happy to stay again and would definately recommend Brentwood House. Reviews should be based on facts and not crap just to get a freebie
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