The good: Friendly staff and manageress.Cheap prices. Location next to spa and beach and amenities. Full English breakfast, cereal and hot drinks included in B&B prices.
The average : No open reception which means you have to go down a passage into the kitchen area to gain attention or ring a bell. The lower floors are enveloped in cooking smells so if you can, book a room as far up the hotel as possible, which means you have some stairs to climb but no smell. The bar is open to residents and the public so it can be quite noisy until the early hours with karaoke .
Our room was not attended by a maid after the first night and this was resolved once brought to the staffs attention. The room was average in size and the furniture was dated but clean and tidy. The bed itself was comfortable. We had no toilet in the room so we had to use the one on the floor, which was a communal one. Some toilets did smell.The hotel does need to be modernised and brought up to standard. The front hotel steps have duck tape on them to cover broken tiles and the paint is flaking off on the outside windowsills. The hotel is advertising for staff and this shows in the levels of service. A few residents did talk about cold breakfasts and non working locks on the toilet doors, and one group talked about Fawlty Towers, and expecting Basil and Manuel appearing from the kitchen !
You are obliged to pay a £5 deposit for your room key which is refundable when you produce your key on checking out.
Would we return ? No . I would invest a little more money for an alternative hotel.