We went to the Expanse Hotel for a family members do. The single member of staff assigned to the event was woefully unable to give the service required.
We requested a jug of water be put out due to the heat wave, at first they declined, but after a little pressure a single jug was put out.
The buffet at £10.95 a head was very sparse as the people at the end of the queue barely had anything to eat. The hotels response was that we all ate too much, given that more heads were paid for than actually attended that is really stretching it and quite offensive.
2 Gateaux's were put out, and when they were almost gone a request for a third was made at a cost of £50. Ouch, £50 for a single not very special supermarket quality gateaux.
Overall, not impressed. I personally would avoid this hotel as it has gone down hill since the change in management.
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