On visiting a new venue I would expect a warm welcome which was severely lacking with bored staff gathering at the bar area. Once our order was placed with a few spelling mistakes on the menu! our food arrived about 40 minutes later, and this gave us ample opportunity to relax and enjoy the views which where of a queue of men outside the gents (which is situated right in the eating area), and one man opting to use the ladies instead! A better design would serve a lot better as most of the customers come from the cafe next door. We didn't pay cafe prices so I would not expect to share the same premise. We had originally vetted this venue as we have visitors in a few weeks but it is not a place I would like to return , big disappointment to Waterfront Coffee lounge .
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