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“Enjoyable stay on our way North”

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Holiday Inn Haydock M6, Jct 23
Reviewed 5 March 2014

We arrived at the hotel mid afternoon to be warmly greeted by Suzy on reception who went through the information on the hotel in great detail. Our check-in was quickly processed and soon we found ourselves in our Executive room on the second floor which we found to be extremely comfortable and fully met our needs for our stay.
We enjoyed both dinner and breakfast in the hotel restaurant and found all the restaurant staff to be attentive and helpful.
The hotel is situated just a minutes drive from Junction 23 of the M6 and provided a pleasant stop-off on our journey back up to Scotland. This was our first stay at this hotel and will give it serious consideration when choosing an overnight stay the next time we make this journey.

Room Tip: Ideal stop off and very close to the motorway without the distraction of any motorway noise in the h...
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  • Stayed: February 2014, travelled as a couple
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Thank legend14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Response_TA, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this reviewResponded 6 March 2014

Dear legend14
Thank you for taking the time to post your comments onto the TripAdvisor website following your recent stay here at the Holiday Inn Haydock.
I was pleased to read that you had an enjoyable stay with us and that you will consider staying with us again when you are next in the area.
We hope to have the opportunity to welcome you back .
Regards
Ruth Brownbill
Hotel Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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527 - 533 of 818 reviews

Reviewed 25 February 2014

I am a regular at IHG this was my fist stay at this one. Reception and check in fast and polite. Room as expected and in good order. Condition of the hotel was very good and looked as it had recently undergone a refurb or at the very least been re decorated. Spa/pool good. Used the restaurant for dinner, good meal, as ever with IGH the "kids for free" deal makes eating in a no brain'r. Very nice staff at every level, all in all nothing of significance to fault it. Same old IGH grumble.......booked this one on my points, why can you not get a breakfast inclusive deal.......

  • Stayed: February 2014, travelled with family
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Thank jonathan r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Response_TA, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this reviewResponded 27 February 2014

Dear Jonathan r
Thank you for taking the time to post your comments onto the TripAdvisor website following your recent stay at the Holiday Inn Haydock.
I was pleased to read you enjoyed your first stay with us and found nothing significant to fault.
I will share your feedback with the team, and we hope to welcome you back in the near future.
Regards
Ruth Brownbill
Hotel Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2014 via mobile

Stayed here with me fella for 3 nights on a dinner, bed & breakfast basis, it was fabulous! From the moment we checked in every member of staff was so friendly and helpful, in fact we weren't due to check in till 2.00pm but arrived at 12.30 and were given keys to our room immediately, no problem at all! Our room was lovely with everything we needed. Very clean, warm and spacious. There was the usual tea & coffee making facilities, flat screen tv, hair dryer and shampoo etc in the bathroom. If I had one complaint, and believe me it is VERY small, it's that the hair dryer is in a drawer and is already plugged in somewhere behind the drawer, this makes the lead a little small and maybe a little awkward to use, but as I say it's just a small gripe!
The food we had here was lovely, there was so much choice for breakfast there is no need for anyone to go hungry. You can even make your own pancakes! There's the usual full English selection as well as cold meats, pastries and fresh fruit. You can even ask for poached eggs, boiled eggs or porridge if you fancy!! Service was prompt and very friendly. For our evening meal we were given the regular menu as well as a smaller version setting out three courses for those on the db&b basis. There was a choice of 3 starters, 3 or 4 mains and 3 desserts. If you wished you could choose of the regular menu for a supplement of £2 per dish. The food was delicious and I have to say we had such a laugh with the waiting staff, it made our night. Wonderful people and a credit to this hotel. Another little gripe though, again this is personal and hardly worth a mention but I feel if you are taking coffee after your meal it maybe nice to be given a proper teaspoon and not one of those macdonalds wooden stirry stick things!
We visited the spa area while we were there but only to use the pool, sauna, steam room and jacuzzi. We found them to be very clean and of a nice temperature. Towels were provided which was very welcome as we had forgotten ours!!
Oh, worth a mention is that if you forget your toothbrush, razor etc, reception will happily provide them for you!
We would highly recommend this hotel to anyone, and if your here to visit haydock races you can't get much closer than this hotel. We will definately be returning to this hotel.

Stayed: February 2014, travelled as a couple
Thank browncow71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Response_TA, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this reviewResponded 27 February 2014

Thank you for taking the time to post your comments onto the TripAdvisor website following your recent stay here at the Holiday Inn Haydock.
I was pleased to read that you had such an enjoyable 3 night stay with us and it's great to read that you will return.
I will share your feedback with the team, and we look forward to welcoming you back.
Regards
Ruth Brownbill
Hotel Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2014 via mobile

Stayed for two nights in a family room

Me, the wife & the dangerous brothers.

Room was clean, warm & big enough for the four of us.

The breakfast was a little too expensive for us as was the £3.90 Starbucks in the bar.

The pool was a big plus & enjoyed by us all.

With clean changing rooms & pool area.

All good.

Stayed: February 2014, travelled with family
Thank gwlewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Response_TA, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this reviewResponded 24 February 2014

Thank you for taking the time to post your comments onto the TripAdvisor website following your recent stay here at the Holiday Inn Haydock.
I am sorry you felt some of our prices were a little expensive, however I was pleased to read that overall you had an enjoyable 2 night stay with us and made use of our leisure facilities.
I will share your feedback with the team and we hope to welcome you back in the future.
Regards
Ruth Brownbill
Hotel Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2014

This was a friendly, clean and excellent stay. Room we were in was clean, comfortable, digital tv. Free wifi as platinum member.
Food was excellent and staff were really helpful and friendly
Spa facility was good although only used the pool

Room Tip: We stayed in an executive room on floor 2
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  • Stayed: February 2014, travelled as a couple
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Thank Karen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Response_TA, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this reviewResponded 24 February 2014

Dear Karen L
Thank you for taking the time to post your comments onto the TripAdvisor website following your recent stay here at the Holiday Inn Haydock.
I was pleased to read that you enjoyed your stay and found everyone helpful and friendly and the food excellent. I will share your feedback with the team who hope to welcome you back in the near future.
Regards
Ruth Brownbill
Hotel Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2014

We stayed here for 1 night last week. I selected the hotel just because of it's location - and the fact that it wasn't too far off the motorway. We booked directly online and took advantage of an advance payment room including breakfast.

The room was fine and just what you would expect from an average Holiday Inn. The breakfast selection was superb and the staff were so friendly. I will definitely stay here again.

  • Stayed: February 2014, travelled as a couple
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Thank alijam43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Response_TA, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this reviewResponded 24 February 2014

Thank you for taking the time to post your comments onto the TripAdvisor website following your recent stay at the Holiday Inn Haydock.
I was pleased to read that you enjoyed your short stay with us - finding the team friendly and breakfast selection superb. It's great that you will definately stay with us again - we look forward to welcoming you back when you do.
Regards
Ruth Brownbill
Hotel Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2014

I stayed here this weekend for two nights with my daughters and have had a fabulous time,all staff where friendly and helpful,our room 230 was lovely and clean,We had breakfast both mornings which was really good,lots of choice and my daughter loved the pancake machine,we also dined in the restaurant on saturday evening and again the food was great,the staff were really helpful and our whloe experience was first class,We love the racing and love this hotel so will definatly be visiting again very soon

  • Stayed: February 2014, travelled with family
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Thank Rebecca15270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Response_TA, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this reviewResponded 19 February 2014

Dear Rebecca15270
Thank you for taking the time to post your comments onto the TripAdvisor website following your recent stay here at the Holiday Inn Haydock.
It's good to read that you all had a first class experience and that you will be returning again soon. I will share your feedback with the team, who all look forward to welcoming you back.
Regards
Ruth Brownbill
Hotel Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Haydock M6, Jct 23

Address: Lodge Lane | Haydock, Newton-Le-Willows WA12 0JG, England
Phone Number:
Region: United Kingdom > England > Merseyside > Newton-Le-Willows
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Newton-Le-Willows
Price Range: £43 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Haydock M6, Jct 23 3*
Number of rooms: 136
Official Description (provided by the hotel):
The Holiday Inn Haydock Hotel is superbly located just off Junction 23 of the M6 next to Haydock Park Racecourse and serves as a gateway to the entire North West Region. In close proximity to Manchester and Liverpool via the A580 that links the two cities. Also within a 15 mile reach of the hotel are the towns of St Helens, Warrington, Wigan, Leigh and Bolton.The hotel offers Standard, Executive and Accessible Rooms all offering High Speed Internet Access and all are Air Conditioned.The Holiday Inn Haydock combines an excellent range of facilities for both Business and Leisure travellers including Kids Stay & Eat Free* The hotel has full Leisure and Fitness facilities, Restaurants and Bar serving food and drinks throughout the day, 24 hour room service. The hotel also caters for Conference and Banqueting events for up to 180 people making it an ideal location for Weddings, Seminars and Training courses. Parking (including a total of 4 accessible parking bays) is free for all guests using the hotels facilities The hotel makes the ideal base for visiting local attractions including Haydock Racecourse, Liverpool , Trafford Centre, Manchester United Football Club, Manchester City Football Club, Liverpool Football Club, Everton Football Club, Wigan FC and Aintree Racecourse. ... more   less 
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Also Known As:
Holiday Inn Haydock m6, Jct 23 Hotel Newton Le Willows
Newton Le Willows Holiday Inn
Holiday Inn Newton Le Willows
Holiday Inn Haydock M6, Jct 23 Newton-Le-Willows, Merseyside

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