The staff are what make this a good hotel. The front desk is very pleasant and efficient. Check-in and check-out were super smooth. We had a late check in at 10pm. The room was a handicapped accessible one which had a weird bathroom setup reminded me of a prison bathroom. Tiny sink. Shower toilet and sink all in a big tiled room. The room we first had was on the fourth floor but the a/c wasn't working so the front desk graciously moved us to the third floor. Same handicapped accessible room style. The bed was on the soft side as were the pillows. The room itself was spacious with a flat screen tv mounted on the wall at the foot of the bed.
The breakfast and lunch were tasty and convenient. A bit more expensive than the rest of the area, but I didn't feel like exploring after a 13 hour flight from Hong Kong.
The staff were super accommodating, allowing me to check out later and booking me a taxi for my next trip to the airport. The hotel is about 15 minutes from Heathrow. Because my wallet was stolen in China, the hotel workers helped me use my credit card for everything including the taxi. Super wonderful crew there. Top notch. If I was in London and needed to be near the airport, I'd definitely stay here again.
The lobby is very nice and has free wifi.
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- Also Known As:
- Hounslow Days Hotel