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“Big improvements needed. ” 2 of 5 bubbles
Review of Carluccio's Heathrow Terminal 5

Carluccio's Heathrow Terminal 5
Ranked #9 of 241 Restaurants in Hounslow
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Groups, Cheap Eats, Kids, Child-friendly
Dining options: Brunch, Breakfast, After-hours, Lunch, Dinner, Free Wifi, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Level Contributor
47 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Big improvements needed. ”
2 of 5 bubbles Reviewed 14 August 2014 via mobile

Huge reputation and inflated prices. Very busy and noisy. Food wasn't up to much, although the Gavi was nice and chilled. Staff are pleasant enough but rushed off their feet. It's a shame as the food used to be good. I had the 3 different pasta sharing combo. Pasta was too thick and not tasty. 2nd time I've been recently and doubt I'll be back. Sorry.

Helpful?
Thank Craig B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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512 reviews from our community

Visitor rating
    177
    208
    73
    32
    22
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Weston-super-Mare, United Kingdom
Level Contributor
94 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
“Wonderful ”
5 of 5 bubbles Reviewed 6 August 2014 via mobile

We went to drop off my daughter at terminal 5 Heathrow .
We needed a bite to eat before she left for her travels
Carluccios the service was fabulous
The waitress Charlotte was polite and prompt and very enthusiastic. She checked on us throughout our meal making we were happy with the food.
We would highly recommend a visit here
Thank you to the team but a special thanks to Charlotte

Sangeeta a very happy customer :)

Helpful?
2 Thank smistry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chevy Chase, Maryland
Level Contributor
410 reviews
207 restaurant reviews
common_n_restaurant_reviews_1bd8 313 helpful votes
“Very Satisfying Lunch Right In the Boarding Area”
4 of 5 bubbles Reviewed 28 July 2014

Mrs Too and I tried this place for lunch prior to boarding our flight home to Washington. Every measure had been taken to provide perfectly acceptable food in a hectic venue like the airport. An adequate space is provided to drop luggage at the entrance. The wait staff work hard and fast to provide surprisingly quick service. Considering the rent they must pay at Heathrow, we are surprised to note that the prices are all the same or only pence higher than in Exeter and Covent Garden.

Mrs Too had her standby lasagna, and I ordered one of my favorites, spaghetti carbonara. I can't make this at home because the pancetta makes it a little greasy for her taste. We both were entirely content with our choices and left prepared for a long stretch in the air.

If you are planning a trip, be advised that really good food awaits you in Terminal 5. By all means, visit their website. We were delighted to see that they have an online gift shop which will no doubt serve us well come holidays, birthdays, etc for our friends in the U.K.

  • Visited July 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank Ben_Theretoo406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
84 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“Overpriced and so so food”
3 of 5 bubbles Reviewed 26 July 2014 via mobile

Since British Air food was pretty bad, we were hungry when we landed at Heathrow.
Someone mentioned carluccios.
The food is so so , and their prices are high for a quick serve airport restaurant.
If you just want a sandwhich etc. The fast food C ? Coffee shop On the 1st floor is much better

Helpful?
1 Thank Bobaz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpharetta, Georgia
Level Contributor
66 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Lovely breakfast”
4 of 5 bubbles Reviewed 24 July 2014

Polite and friendly staff. Quality of the food was very good and tasty. Not the fastest service, but worth the wait.

Visited July 2014
Helpful?
Thank chophop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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