It's a simple equation, how can you possibly get it wrong? Hilton LHR T4 is an airport hotel. It goes without saying that the bread and butter for this property are plane-loads of passengers staying due to last-minute delays. At 8pm at night when a plane-load of Delta passengers are checking in for the night, why oh why can you not set-up a separate check-in counter for your 'other' guests or at least for your elite guests? I politely asked 3 separate staff members (who had nothing much to do despite the maelstrom of waiting guests) where elite members could check-in? Blank stares in response. At 8pm there wasn't staff in the executive lounge plus you needed a room key to access it anyway. I waited patiently behind 20 Delta passengers for more than 30 minutes before finally being able to check-in. Seriously? It's that difficult to have a separate check-in area for guests who have made bookings in advance or even your elite guests? It really is a lucky draw each time you stay here - will you get to check-in within 5 minutes or 50 minutes. Enjoy the gamble!
- Official Description (provided by the hotel):
- The only Heathrow Airport hotel with direct access to Terminal 4 via a covered walkway. For connections to and from Terminal 5 the hotel recommends guests use the Hotel Hoppa service for a small charge. Guests can also take the Heathrow Connect free tain service to all of the terminals at Heathrow. The Hilton London Heathrow Airport hotel is 20 minutes by train from central London. Dine in style at a choice of 3 restaurants, relax in the swimming pool or work out in the 24hr Gym offering Fitness by Precor. Business Centre services and an Executive Lounge. Free wifi is available in all public areas of the hotel and this makes the Hilton London Heathrow ideal for business guests. Meetings for up to 350 people can be held. Hotel Rooms: 398. Hotel Chain: Hilton Hotels. ... more less
- Reservation Options:
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- Also Known As:
- Hilton London Heathrow Airport Hotel Hounslow
- Hilton Hotel Hounslow
- Hilton Hounslow
- Hounslow Hilton