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“Well located hotel for onward travel”

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Hilton London Heathrow Airport
Ranked #7 of 23 Hotels in Hounslow
Certificate of Excellence
GreenLeadersGold level
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Well located hotel for onward travel”
Reviewed 22 June 2014

We used this hotel for an overnight stopover before going back to Australia. It is brilliantly located, with a short walk to terminal 4. Good accommodation and in room dining. It was perfect for our needs.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun M, Manager at Hilton London Heathrow Airport, responded to this review, 23 June 2014
Dear Ken S

Thank you for posting such a positive comment following your stay at the Hilton London Heathrow Airport.

We are pleased to see your stay was a pleasant one and look forward to another opportunity when we can welcome you back once more.

If I can assist you further before then I'd be happy to hear from you and ask that you contact me on the below e-mail address.

In the meantime, I wish you a pleasant week and remain for now with kind regards


Shaun Moore
Rooms Division Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

3,807 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Dallas, Texas
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 June 2014

Stayed at this hotel the night before our flight back to the US. The hotel was very clean and very comfortable. There are plenty of choices for eating and having a night cap. WE were pleasantly surprised how easy it was to get to the terminal! It's a 15 minute walk through a covered walkway. Staying here will make your trip to the airport a pleasure.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria G, Front Office Manager at Hilton London Heathrow Airport, responded to this review, 22 June 2014
Thank you for taking the time to update your views relating to your recent stay with us on the Trip Adviser websitte. We greatly appreciate the time and thought that went into your response.

We are pleased that you enjoyed your stay with us, and that you would choose to stay with us again in the future.

Should there be any further assistance that you require please feel free to contact the hotel directly

I hope we have the pleasure to welcome you back to our property in the very near future
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 June 2014

This place is pretty convenient to the other terminals via the paid shuttles. If you're in Terminal 4 you can take the long tunnel to the front of the hotel (outside). The room was clean, quiet and the bed comfortable enough for a night's rest if you don't want to go into London. Nothing fancy. I had some difficultly balancing the temperature in the shower-either scalding hot or too cold, but for a short stay it wasn't too bad.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria G, Front Office Manager at Hilton London Heathrow Airport, responded to this review, 22 June 2014
Thank You for taking the time to share your thoughts on your recent stay with us through Trip Adviser. We really appreciate your comments particularly in relation to the shower that you said you had difficulty in contralling the hot and cold tempertaure.

If you would like to contact me directly at the hotel I would be happy to look into that further for you, in the meantime you can be certain that your constructive feedback has been shared with the relevant head of department.

I hope to welcome you back to our property in the near future. Unitl then,with Kindest Regards
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, United Kingdom
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 June 2014

Stayed one night 9 June prior to flying from Terminal 3. This hotel is in a great location. We arrived via regional flight to Terminal 5 and then caught the express to Terminal 4 which takes just a few minutes. From Terminal 4 the hotel is accessible via a covered walkway. Getting to Terminal 3 was simply a matter of making the short walk to Terminal 4 again and catching the express to Terminal 3 which is one stop and takes minutes. Check in at the hotel was fast and efficient with friendly staff. The room was a typical Hilton, very clean with comfortable beds. There were at least three eating choices that I could see. The restaurant (where the buffet breakfast was served), the bar and an oriental restaurant. We chose the latter which was fabulous quality food and the service was second to none. The buffet breakfast had a massive range to choose from and was all very good quality. We had the breakfast in with the room rate. There are less expensive hotels but you have to remember to factor in the cost of the Hoppa bus to them. If you book in advance it is also worth checking the rate over a few weeks and looking out for deals which Hilton sometimes offer. I think the room rates are also linked to the exchange rate as it can change from week to week. As always the efficiency and helpfulness of the staff make a good hotel great and the location of this place is second to none.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria G, Front Office Manager at Hilton London Heathrow Airport, responded to this review, 22 June 2014
Thank You for taking the time to feedback to us about your recent stay with us at Hilton London Heathrow. We really value our guests feedback whether positive or negative, as it allows us the opportunity to constantly improve on our service to our guests.

Thank you for your constructive feedback, we are delighted to see and should there be anything further you wish to share I'd be happy to hear from you so we can look to amend or implement.

We look forward to welcoming you back soon so we can hopefully fully exceed your expectations next time around and again. In the meantime, if I can assist with this or with any other aspect of a booking with us, I will be happy to help and remain for now with kind regards
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Katowice
Level 3 Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 June 2014

Nothing special about this hotel other than lobby/bar area which is impressive. Rooms are clean, but plain, if not old fashioned. Very good for a short stay. Restaurants are nice, bar is good and the direct connection to the terminal (through a long tunnel) is very convenient.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun M, Manager at Hilton London Heathrow Airport, responded to this review, 20 June 2014
Dear John_Grady

Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport by commenting on TripAdviser. We use the comments together with those on other social media channels to rectify any shortfalls highlighted to us.

Although your comments are self explanatory and advise you had a relatively good stay, should there be anything you wish to share, I'd be happy to hear from you so we can implement .

We look forward to welcoming you back soon. In the meantime, if I can assist with this or with any other aspect of a booking with us, I will be happy to help and remain for now with kind regards

Shaun Moore
Rooms Division Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ormond Beach, United States
1 review
Reviewed 16 June 2014

Great place to stay the night before an early morning flight. Luggage trolleys available for short covered walk to Terminal 4. Bed was comfortable. Good dining and coffee available. Friendly and helpful staff. Did not use the Health Club facilities but looked promising.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun M, Manager at Hilton London Heathrow Airport, responded to this review, 17 June 2014
Dear Stephen O

Thank you for posting such a positive comment following your stay at the Hilton London Heathrow Airport.

We are pleased to see your stay was a pleasant one and look forward to another opportunity when we can welcome you back once more.

If I can assist you further before then I'd be happy to hear from you and ask that you contact me on the below e-mail address.

In the meantime, I wish you a pleasant week and remain for now with kind regards

Shaun Moore
Rooms Division Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alberta, Canada
Level 6 Contributor
319 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed 15 June 2014 via mobile

This is the first time I have stayed at this hotel and my concern was how noisy it would be. I requested a quieter room and they gave me one that did not face the runway and to my pleasant surprise it was very quiet. Hotel is conveniently located and walkable but it is still relatively far from Terminal 1 and Terminal 3. Allow about 30 min to get these terminals walking and by train. I was also a bit surprised at the length of the above ground, covered walkway to the hotel which is a good 5 min walk.

Stayed June 2014, travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review, 16 June 2014
Deaer RealW0rldTravelle

Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport. I am pleased to read your review and good to know that you had a lovely stay with us.

Retrospectively, if I can assist further with this or by answering specific points or perhaps extend assistance for a future stay, please mail me directly on :- su.mills@hilton.com

In the meantime, we look forward to welcoming you back soon and remain for now with kind regards
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton London Heathrow Airport

Property: Hilton London Heathrow Airport
Address: Terminal 4, Heathrow Airport, Hounslow TW6 3AF, England
Phone Number:
Region: United Kingdom > England > Greater London > Hounslow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Hounslow
#3 Luxury Hotel in Hounslow
#6 Business Hotel in Hounslow
#6 Family Hotel in Hounslow
#7 Romantic Hotel in Hounslow
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton London Heathrow Airport 4*
Number of rooms: 395
Official Description (provided by the hotel):
The only Heathrow Airport hotel with direct access to Terminal 4 via a covered walkway. For connections to and from Terminal 5 the hotel recommends guests use the Hotel Hoppa service for a small charge. Guests can also take the Heathrow Connect free tain service to all of the terminals at Heathrow. The Hilton London Heathrow Airport hotel is 20 minutes by train from central London. Dine in style at a choice of 3 restaurants, relax in the swimming pool or work out in the 24hr Gym offering Fitness by Precor. Business Centre services and an Executive Lounge. Free wifi is available in all public areas of the hotel and this makes the Hilton London Heathrow ideal for business guests. Meetings for up to 350 people can be held. Hotel Rooms: 398. Hotel Chain: Hilton Hotels. ... more   less 
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Also Known As:
Hilton London Heathrow Airport Hotel Hounslow
Hilton Hotel Hounslow
Hilton Hounslow
Hounslow Hilton

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