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“Convenient Location next to the Airport”

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Hilton London Heathrow Airport
Ranked #6 of 22 Hotels in Hounslow
Certificate of Excellence
GreenLeadersGold level
Reviewed 16 August 2014

If you need something close to Heathrow, this is the place. Very Clean, friendly staff and good service. Breakfast and dinner were very good, and a great selection. There is free wi-fi throughout the public areas of the hotel, but when in your room, you must pay. At 20 Pounds per day it is a bit expensive. The room was clean and bed was comfortable. Overall, was a very good experience. If you are just stopping in London for a business trip or overnight stay, I would recommend this place. There is also a shuttle that runs every half hour which brings you to your terminal.

  • Stayed: August 2014, travelled solo
    • Value
    • Location
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Review collected in partnership with Hilton Hotels & Resorts
Thank Elizabeth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this reviewResponded 18 August 2014

Dear 386elizabetha

Thank you for posting such a positive comment following your stay at the Hilton London Heathrow Airport.

We are pleased to see your stay was a pleasant one and look forward to another opportunity when we can welcome you back once more.

If I can assist you further before then I'd be happy to hear from you and ask that you contact me on the below e-mail address.

In the meantime, I wish you a pleasant week and remain for now with kind regards
Su.mills@hilton.com

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2,265 - 2,271 of 4,134 reviews

Reviewed 16 August 2014

Nice atmosphere. The room was excellent and easy to get to. Short walk to the terminal. Taxi to other terminals slightly pricey and minibar expensive as usually at hotels. Quiet room. Best hotel experience at Heathrow I have ever had.

  • Stayed: August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Sigurdur T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this reviewResponded 18 August 2014

Dear Sigurdur T

Thank you for posting such a positive comment following your stay at the Hilton London Heathrow Airport.

We are pleased to see your stay was a pleasant one and look forward to another opportunity when we can welcome you back once more.

If I can assist you further before then I'd be happy to hear from you and ask that you contact me on the below e-mail address.

In the meantime, I wish you a pleasant week and remain for now with kind regards
Su.mills@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2014

Greeted as a gold member, but did not get an upgrade even though they had exec rooms available. I did like the king deluxe room though.

I did get access to the execlounge, but I missed happy hours so the only benefit there was breakfast.

  • Stayed: August 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank TrondM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this reviewResponded 18 August 2014

Dear TrondM

Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport. I am pleased to read your review and good to know that you had a lovely stay with us.

From your comments I understand that you found the hours in the Executive Lounge a little inconvenient and we are reviewing these to accommodate the needs of our guests.
Retrospectively, if I can assist further with this or by answering specific points or perhaps extend assistance for a future stay, please mail me directly on :- su.mills@hilton.com

In the meantime, we look forward to welcoming you back soon and remain for now with kind regards

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Reviewed 15 August 2014 via mobile

Stayed here the night before our flight to New York and was a perfect start to our holiday. Staff were very friendly and helpful. 15 days car parking was included in the price and transfer to terminal 5 was very easy using the hoppa service.
If you are flying from Heathrow then this hotel is a MUST stay to get you into the holiday mode.

Stayed: July 2014
2  Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this reviewResponded 18 August 2014

Dear Robert M

Thank you for your positive review on Tripadviser. I am glad you enjoyed your stay and found it convenient to park with us during your holiday. I do hope you had a great time.

Regards

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Reviewed 14 August 2014

We stayed at this hotel the night before flying to Los Angeles. We signed up to use the Executive Lounge which was a great idea - and took advantage of happy hour and canapés. The hotel staff were very helpful and courteous and we have already recommended this hotel to friends. Would definitely stay again.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts
Thank Philip R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this reviewResponded 18 August 2014

Dear Philip R

Thank you for posting a comment following your stay at the Hilton London Heathrow Airport and I am pleased to learn that overall you enjoyed your stay.

Retrospectively, if I can assist further with this by answering any specific points raised, or perhaps assistance on a future stay, please mail me on :- su.mills@hilton.com

With regards and many thanks again,

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Reviewed 14 August 2014 via mobile

Review title says it all really.

Swift check in to a newly refurbished room with easily the best shower I have had at a hotel.

Dinner and breakfast excellent.

All staff switched on and friendly. Bit of a walk to terminal but manageable although taxi and bus options available.

Stayed: August 2014, travelled on business
Thank ThePennells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this reviewResponded 18 August 2014

Dear ThePennells

Thank you for posting such a positive comment following your stay at the Hilton London Heathrow Airport.

We are pleased to see your stay was a pleasant one and look forward to another opportunity when we can welcome you back once more.

If I can assist you further before then I'd be happy to hear from you and ask that you contact me on the below e-mail address.

In the meantime, I wish you a pleasant week and remain for now with kind regards
Su.mills@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2014

The hotel is ok for a quiet nicht at Heathrow. The executive club closes a bit early for late arrivals. But beware of the walk from the terminal. This is not exactly a hotel at the terminal's gate. The walkway takes at least 6-7 minutes, even more if you have heavy luggage. Comparable to the Fiumicino Hilton, and a bit longer than the CDG hilton.
At the front desk I have been welcomed by very different staff members: some very kind and helpful, others dull.
Rooms are ok, with everything you need. No noise from outside. But the corridors can be noisy as passengers walk by with their luggage late in the evening or early in the morning.

  • Stayed: June 2014, travelled on business
    • Sleep Quality
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Thank Alex L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this reviewResponded 18 August 2014

Dear Alex L

Thank you for posting a comment on Trip Adviser relating to your stay at the Hilton London Heathrow Airport hotel.

Thoughts and experiences from our guests are very much appreciated. We note your comments about the walkway to the hotel. Our Concierge are always available to provide a buggy to transport guests to and from the terminal. There is a telephone at the entrance of the walkway to request a pick up.

I thank you in advance and should there be any further comment you would like to share, I would be more than happy to hear from you and remain for now with kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton London Heathrow Airport

Address: Terminal 4, Heathrow Airport | Heathrow Airport Terminal 4, Hounslow TW6 3AF, England
Phone Number:
Region: United Kingdom > England > Greater London > Hounslow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Hounslow
#3 Luxury Hotel in Hounslow
#5 Family Hotel in Hounslow
#6 Business Hotel in Hounslow
#7 Romantic Hotel in Hounslow
Price Range: £96 - £211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Heathrow Airport 4*
Number of rooms: 395
Official Description (provided by the hotel):
The only Heathrow Airport hotel with direct access to Terminal 4 via a covered walkway. For connections to and from Terminal 5 the hotel recommends guests use the Hotel Hoppa service for a small charge. Guests can also take the Heathrow Connect free tain service to all of the terminals at Heathrow. The Hilton London Heathrow Airport hotel is 20 minutes by train from central London. Dine in style at a choice of 3 restaurants, relax in the swimming pool or work out in the 24hr Gym offering Fitness by Precor. Business Centre services and an Executive Lounge. Free wifi is available in all public areas of the hotel and this makes the Hilton London Heathrow ideal for business guests. Meetings for up to 350 people can be held. Hotel Rooms: 398. Hotel Chain: Hilton Hotels. ... more   less 
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Also Known As:
Hilton London Heathrow Airport Hotel Hounslow
Hilton Hotel Hounslow
Hilton Hounslow
Hounslow Hilton

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