First the positives - the location is second to none if you are flying from Terminal 4. Also, the gym was great.
However, our stay was spoilt due to the Hilton's inability to provide us with a working portacot. We had rung (*twice*) to confirm availability of a portacot prior to arriving, however, there was not one in a room when we arrived @ 8.30pm. Two broken portacots were brought to our room before we were told there were no more. Our son is under 2 and never slept in a bed before so we didn't want this to be the first night he tried! We requested they contact other Hilton hotels in the area etc - eventually at around midnight we had a working portacot brought to our room that apparently had been in the hotel somewhere all along.
So if you are travelling with a little one, the great location does not make up for this sort of service!
- Official Description (provided by the hotel):
- The only Heathrow Airport hotel with direct access to Terminal 4 via a covered walkway. For connections to and from Terminal 5 the hotel recommends guests use the Hotel Hoppa service for a small charge. Guests can also take the Heathrow Connect free tain service to all of the terminals at Heathrow. The Hilton London Heathrow Airport hotel is 20 minutes by train from central London. Dine in style at a choice of 3 restaurants, relax in the swimming pool or work out in the 24hr Gym offering Fitness by Precor. Business Centre services and an Executive Lounge. Free wifi is available in all public areas of the hotel and this makes the Hilton London Heathrow ideal for business guests. Meetings for up to 350 people can be held. Hotel Rooms: 398. Hotel Chain: Hilton Hotels. ... more less
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- Also Known As:
- Hilton London Heathrow Airport Hotel Hounslow
- Hilton Hotel Hounslow
- Hilton Hounslow
- Hounslow Hilton