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“Excellent service by professional staff”
Review of Vivre

Vivre
Ranked #2 of 259 Restaurants in Hounslow
Certificate of Excellence
Price range: US$28 - US$55
Cuisines: Asian, Eastern European
More restaurant details
Restaurant details
Dining options: After-hours, Breakfast, Dinner, Delivery, Reservations
Description: Vivre is the casual dining international restaurant,the design is an integral part of the concept bringing a grand environment and understated designs as one would find in an elegant modern open plan.The food follows the same direction,revolving around what has become well known and appreciated by most people of all regions of the world "Traditional yet Contemporary International Cuisine" with the strong influence from flavors worldwide.The range of international dishes available in Vivre can be seen by the different sections of the kitchen, The wok & curry section, The pizza & pasta section , The grill section , The fish section and The desert section . All dishes authentically prepared, from the goodness of unique and high quality ingredients kept to maximize the natural taste and freshness of each dish.
Reviewed 7 August 2014

Dining at Vivre has been an experience worth the effort. The warmth and professional touch of the staff especially Genrik made all the difference. I have been here a number of times and will always come back. Thanks to you all especially Genrik , a shining example of your hospitality.

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Thank Grace E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CulinaryManager, Public Relations Manager at Vivre, responded to this reviewResponded 3 September 2014

Dear Guest,

Thank you for sharing such a fantastic feedback through Trip Advisor.

We are delighted to note that you had a wonderful experience and that you were happy with very professional and warm service from Genrik.

Your feedback is very encouraging and will motivate us to strive harder towards excellence.

Thank you for recommending Vivre. We look forward to the pleasure of welcoming you back very soon.

Kind regards,

Eshan Bajaj

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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432 - 436 of 550 reviews

Reviewed 5 August 2014

The breakfast buffet is substantial and is geared for travelers of every nationality, appropriate for a Heathrow venue. The service in the breakfast restaurant is excellent, in fact, it makes up for lackluster service at reception. The service by Arvin was prompt, attentive, friendly and professional. This young man should consider a career in hospitality.

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Thank Andiamo160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CulinaryManager, Public Relations Manager at Vivre, responded to this reviewResponded 3 September 2014

Dear Guest,

Thank you for your encouraging words of appreciation and sharing such a wonderful feedback through Trip Advisor.

Located near the airport, we are a preferred choice for business and leisure travellers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and professional and friendly service by Arvin and wide selection at buffet exceeded your expectations. Your wonderful review has been shared with Arvin and he is thrilled and motivated.

I do hope that we will have the opportunity to welcome you back soon and thank you once again for taking the time to write.

Kind regards,

Eshan Bajaj

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014

You feel like royalty when dining at Vivre. The staff, particularly Genrick, makes the dining experience complete.

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Thank Leslee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CulinaryManager, Public Relations Manager at Vivre, responded to this reviewResponded 3 September 2014

Dear Guest,

Thank you so much for the wonderful commendation on the overall quality and the staff services at Vivre at Sofitel London Heathrow and for giving us an opportunity to be of service to you.

I am happy that your server Genrik excelled and were up to your expectations and shall be delighted to know of the recognition.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Kind regards,

Eshan Bajaj

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2014 via mobile

I ordered the English breakfast and found the sausages and black bacon especially good. The service by my waiter, Genrik, was outstanding. He was professional, prompt and very personable. I would recommend this restaurant for the breakfast.

Thank Christopher S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CulinaryManager, Public Relations Manager at Vivre, responded to this reviewResponded 3 September 2014

Dear Guest,

Thank you for sharing such a wonderful feedback through Trip Advisor.

We are delighted to note that you had a wonderful experience and that you were happy with Breakfast selection and really enjoyed the sausages and black pudding followed with very personalized service by Genrik.

Positive feedback from our guests makes our efforts worthwhile and inspires our team to achieve higher levels of guest satisfaction and delight.

I do hope that we will have the opportunity to welcome you back soon and thank you once again for taking the time to write.

Kind regards,

Eshan Bajaj

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

We had dinner and breakfast at the Vivre. We were surprised to find that most of the tables were booked for dinner (not what we expected at an airport hotel), but the very friendly maitre d' found us a table. My wife and I both had a burger, which was one of the nicest I have had. There was plenty of choice on the childrens' menu for my young daughter - she chose chicken goujons in the end, and loved them. Breakfast was fantastic, too. Loads of choice for all cuisines, and again the staff were very friendly and helpful. Overall, the food was expensive, but worth it, and the service was impeccable.

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Review collected in partnership with this restaurant
Thank Alun B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CulinaryManager, Public Relations Manager at Vivre, responded to this reviewResponded 3 September 2014

Dear Guest,

Thank you for sharing such a wonderful feedback through Trip Advisor.

We are delighted to know that you had a pleasurable breakfast experience and a memorable dinner experience at Vivre and you really enjoyed the wide selection at breakfast buffet followed with very attentive and friendly service.

It is our constant endeavour to provide a memorable dining experience to our guests through great food and service, and your delightful comments are the greatest encouragement for us.

I do hope that we will have the opportunity to welcome you back soon and thank you for recommending Vivre.

Kind regards,

Eshan Bajaj

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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