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Premier Inn London Heathrow Airport (Bath Road) Hotel
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Reviews (9,783)
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Reviewed 14 November 2011

Staff were excellent, hotel clean freindly modern contacted all the facilities you require for an overnight staff.

  • Stayed: November 2011, travelled on business
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1  Thank Laura F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeathrowBathRoad, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded 18 November 2011

Dear TripAdvisor Member,

Thank you for your comments on your recent stay with us at Premier Inn Heathrow (Bath Road). We are delighted that you had a comfortable stay with us, and that our hotel, and helpful team members met your expectations.

We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.

Kind Regards,

Dolly

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2011

Staff are excellant and hotel is very comfortable with restaurant serving the standard Premier Inn menu
What lets the site down is the parking, if you are later in the evening you can find yourself in the entry road on double yellow lines
Still gets a very good for the location, facilities and price overall

Room Tip: Quietest is high airside
  • Stayed: November 2011, travelled on business
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1  Thank Carl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeathrowBathRoad, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded 18 November 2011

Dear TripAdvisor Member,

Thank you for your comments on your recent stay with us at Premier Inn Heathrow (Bath Road). I am delighted to hear that you found your stay good value for money and a good location.

We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.

Kind Regards,

Dolly

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2011

Stayed there for one night after missing my plane.
Isolated place but you have almost everything within the hotel compound.
Staff - excellent, Chiara at check-in did her best to suit me and changed 3 rooms so I can be comfortable. Hotel bar and restaurant was great, good food on reasonable price + the spirits were 35ml and the double was just a top up of 1,5 pound. The bar personnel was excellent, I want to mention a very nice guy called Amol who did everything for us to feel comfortable!

Cheers,

Room Tip: Get a room that is not near the ventilation shafts, too noisy
  • Stayed: November 2011, travelled on business
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1  Thank Deyan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2011

Premier Inn is about as good as you can possibly expect from a budget hotel. The staff are engaging and helpful, the rooms are perfect for their purpose and the location is perfect for Heathrow.

  • Stayed: November 2011
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1  Thank chrizzler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2011

We had a one-night stopover after partying with friends.

The automatic check-in terminals were very user friendly and quickly responsive.

Due to a burst water main we were told that would be no cold water until 11:00 on the following day and all credit to the hotel's management team for informing us and keeping us updated.

The room was standard Premier Inn with all the fixtures and fittings expected from a PI hotel. Dinner that night was excellent and good value although we could only manage one course each, largely due to feeling hungry after the party or so we thought!!!

The following morning the 'hot water only' became 'no water' thanks to Thames Water Utilities not repairing or failing to provide contingency plans. Consequently the hotel had no water within and anyone checking out was given full refunds including waiving of car parking fees. One manager kindly gave us complimentary fruit juices for our journey home and told us the he had no option but to close the hotel to new guests until the water supply was reinstated.

This Premier Inn is one of their best, and they handled their crisis well, pity the same could not be said about Thames Water Utilities.

  • Stayed: November 2011, travelled as a couple
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2  Thank DaveJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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