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“Pluses and minuses”

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Premier Inn London Heathrow Airport (Bath Road) Hotel
Ranked #2 of 23 Hotels in Hounslow
Certificate of Excellence
Alberta, Canada
Level Contributor
875 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 385 helpful votes
“Pluses and minuses”
Reviewed 3 May 2012

First the pluses: (1) Located east of runways, so not as noisy as some hotels. (2) Lots of places to sleep in our room (a standard double): 1 queen bed; 1 fold-a-bed, already made up; 1 couch fold-a-bed. (3) The price (73 GBP) was reasonable, booked through Venere.

Now the minuses: (1) very poor soundproofing. (2) If dropping off a rental car, it is quite far to the hotel. (3) Our taps (faucets) leaked. (4) It took an unpardonable TEN minutes to check in. (5) The use of a computer is quite the rip-off.

Room Tip: If a light sleeper, try to get a quiet room (Good luck!)
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  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Professional-Pilgrim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly L, Social Media at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this review, 8 May 2012
Many thanks for your review.

It really matters to us that our guests enjoy every aspect of their stay, and for this reason your feedback is very much appreciated as we endeavour to improve standards and meet all our customer’s needs. Please be assured that your comments will be duly followed up by the Management Team at the hotel.

We look forward to welcoming you back soon.
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8,214 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,213)
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global
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 May 2012

We stayed here again before flying out of Heathrow. As always it was excellent but this time one thing I did notice was outside doors had been jamed open so anyone could come and go into the hotel at anytime. Thats a serious security risk in my opinion. If we hadn't experienced this it would have been 5/5.

Room Tip: Book really early to get good prices
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GlobalSilverbirch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dolly A, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this review, 8 May 2012
Dear TripAdvisor Member,

Thank you for your comments on your recent stay with us at Premier Inn Heathrow (Bath Road). We are delighted that you have chosen to stay with us again.

Your comments about the security are very much appreciated and have been acted upon as it is not our usual standards to leave the doors open and we do take our customer safety seriously.

We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.

Kind Regards,

Lena

Thank you
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Northamptonshire
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 May 2012

I stayed here for 1 night before flying out to San Francisco and I really enjoyed my stay. We arrived in the evening and were swiftly checked in by friendly staff. We were offered a table in the hotel restaurant but we turned it down as we had already eaten. The rooms we had were lovely- nice and quiet (we thought that may be an issue being so close to the airport) but we were pleasently surprised. The bathroom was nice and the beds were very comfortable- I have stayed in Premier Inn's before and all the beds have been really comfy. We used a car park nearby while we were on holiday and it was easy to get there from the hotel. Overall I really enjoyed my stay (albeit a rather short one!) and would definitely stay here again when flying out of Heathrow.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JelliGirlSW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dolly A, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this review, 8 May 2012
Dear TripAdvisor Member,

Thank you for your comments on your recent stay with us at Premier Inn Heathrow (Bath Road). I am delighted to hear that you had a comfortable stay and more importantly that you would visit us again in the near future. I know the team will also be pleased with your comments about how efficient and friendly you found them.

We look forward to welcoming you back - for the best rates and the quickest way to book please visit our website.

Kind Regards,

Lena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
2 reviews
Reviewed 2 May 2012

Everything about our stay was perfect. We booked last minute, Staff were efficient and helpful. Our room was well prepared, clean and tidy. The beds and pillows are PI are some of the best and brilliant for a good nights rest. Excellent breakfast with good coice. Costa Coffee was good and reasonably priced

Room Tip: Some rooms have excellent views of planes landing or taking off
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jocelyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dolly A, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this review, 4 May 2012
Dear TripAdvisor Member,

Thank you for your review. I am glad that you had a comfortable stay with us at Premier Inn Heathrow Bath Road, and were impressed with all aspects of our hotel, from the comfortable bed, the selection at breakfast, the 24 hour Costa and most importantly that you found the hotel to be a great value for money.

Once again thank you for taking the time to review your stay we look forward to welcoming back in the near future - for the best rates and the quickest way to book please visit our website.

Kind Regards,

Lena
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UK
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 30 April 2012

A very satisfactory stay. We had 2 rooms for adults and children. On check in (automated) we could not find a way to select/request rooms that were close together which was a little inconvenient as we had not packed that way. One of the rooms smelled badly of cigarette smoke but we were quickly moved to another room without fuss.

Rooms were compact with 2 beds that were very comfortable, tea and coffee facilities and freeview tv. Everything was perfectly clean and working.

We arrived late and left early so didnt use the restaurant/pub down stairs, but it looked reasonable and popular.

a Hopper bus takes you to the various heathrow terminals and costs GBP 4.00 per adult and children under 15 go free. This hotel is also conveniently close to the rental car drop off for avis / budget and just a 5 min walk, but drop your bags off at the hotel first.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ics66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dolly A, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this review, 4 May 2012
Dear TripAdvisor Member,

Thank you for your comments on your recent stay with us at Premier Inn Heathrow (Bath Road). We are delighted that our hotel met your expectations.

The new self check in kiosks are the quickest way to check-in without any hassle. They are designed for a speedy check-in keeping in consideration our regular guests. We also have podiums with receptionist for check-in who will be happy to assist to find you rooms close to each other next time you are staying with us.

We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.

Kind Regards,

Lena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mermaid Beach, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 April 2012

I only booked the hotel the day before as we were flying out of Heathrow the next day and didn't want to get stuck in rush hour! The hotel was excellent. Very efficient, clean, tidy, modern and had everything you could ask for. Check in was fast and efficient. We had two people come to see us before we left and reception gave them both car park passes so they didn't have to pay for the couple of hours parking which was a nice touch. We had a drink in the bar which was reasonably priced and large enough for everyone to feel that they weren't jammed in. We also had coffee in the Costa Coffee Bar which was able to be drunk in the bar area. The rooms were basic but very comfortable and modern. The beds were snuggly and made for a good night's sleep - two doubles for a twin room. Straight outside our window planes were landing but we couldn't hear anything except for a faint hum. Breakfast the next morning was substantial and very good. When we left the staff were super helpful and one of the chef's even helped us with our bags and organising a taxi (16 pounds to terminal 4). Shame we weren't staying longer!

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dolly A, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this review, 4 May 2012
Dear TripAdvisor Member,

Thank you for your comments on your recent stay with us at Premier Inn Heathrow Bath Road .
I am delighted to hear that you found the hotel to be modern and clean and the beds comfortable. I am glad you enjoyed the breakfast, the bar and the Costa Coffee.
I know the team will also be pleased with your comments about how helpful you found them.

We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.

Kind Regards,

Lena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Billericay
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 April 2012

Lots of room that are clean, comfortable and well maintained. The food is nice and well presented and good value, especially breakfast. Like the fact that there is a Costa Coffee there as well.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KayWestrap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dolly A, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this review, 4 May 2012
Dear TripAdvisor Member,

Thank you for your comments on your recent stay with us at Premier Inn Heathrow.
I am glad to hear that you were impressed with the cleanliness of the room and the quality of the food and that you found the hotel to be great value for money.

We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.

Kind Regards,

Lena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Heathrow Airport (Bath Road) Hotel

Property: Premier Inn London Heathrow Airport (Bath Road) Hotel
Address: London Heathrow 15 Bath Road, Hounslow TW6 2AB, England
Region: United Kingdom > England > Greater London > Hounslow
Amenities:
Bar / Lounge Business Centre with Internet Access Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Hounslow
#2 Best Value Hotel in Hounslow
#2 Business Hotel in Hounslow
#2 Romantic Hotel in Hounslow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn London Heathrow Airport (Bath Road) Hotel 3*
Number of rooms: 594
Official Description (provided by the hotel):
Creating a new dining experience in a relaxing environment, the Thyme restaurant and bar provide a range of 'tasty' dishes serving both lunch and dinner options. Along with a COSTA coffee store open 24 hours a day and our welcoming hotel bar area you will never be short of food and drink options. Not to mention our 'All You Can Eat' Full English Buffet Breakfast at only £10.50 Per person. At Premier Inn we pride ourselves on comfort and quality. That's why each of our 594 bedrooms has a king sized bed, en-suite bathroom, safety deposit box, tea/coffee making facilities, hairdryer, freeview TV and wifi (ultimate wifi available at an additional cost). An ideal choice for a business stay, our hotel is conveniently located with great transport links to Heathrow Airport and Central London. Our brand new business lounge offers you the chance to catch up, whilst our 14 meeting rooms provide a great environment to have your business meetings. For leisure guests, we are ideally located for Heathrow Airport with ample car parking onsite (£10 per night). We also offer a range of park and fly options (please contact hotel direct to arrange this). We are serviced by the Hoppa to the Terminals, operating from 0424 until 2324 (Terminals 1 and 3) and 0415 to 2345 (Terminals 4 and 5) at a cost of £4.50 Per person or £8 return. Furthermore we are just 15 miles from both Windsor Castle and Legoland Windsor. Central London is easily accessible by the London Underground stations and the Heathrow Express. With Children (up to the age of 15) eating a free breakfast when accompanied by a full paying adult and no additional charges for family rooms, we are the top choice for families. ... more   less 
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Also Known As:
Premier Inn Heathrow Airport (Bath Road) Hotel Hounslow
Premier Inn Hounslow
Premier Inn Bath Road
Road Travel

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